4TH DIMENSION LIMITED Recensioni 

1898
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Made what could have been a difficult process very straightforward. Good communication all the way along and a fair outcome; this was a no-fault claim (car driver looking at sat-nav instead of the r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with 4th Dimension has been smooth. My case was quite hard one to deal however team always answered my questions quite well and took their time to understand my worries. They were quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been contacted by George Chambers on behalf of 4th Dimension who informed me that my motorcycle had been written off and what the next steps were! He was very informative and explained in easy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Call handlers were brilliant…one phone call and 3 different departments were spoken to as we were transferred directly regarding the next step. No repeating ourselves as each one knew exactly what was... Leggi di più

L'azienda ha risposto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

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Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,8

Tutte le recensioni

(1898)

1112 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

No worries for me

No worries for me, everything taken care of and l was kept upto date throughout. Many thanks

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Russ,

Thank you for taking the time to share your experience.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Delivery and collection.

Graham called to say he would be 30 minutes, and arrived in good time.
Courteous, explained things, and dropped off hire bike, and collected mine.
Top guy.

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning John,

Thank you for taking the time to share your experience. We're pleased Graham kept you updated, and explained the process to you.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

My initial worry for my stolen…

My initial worry for my stolen motorcycle was relieved by a very knowledgeable lady, Lucy.
Her clear professionalism shone through every question,and gathered all the information with ease..thank you Lucy.

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Kevin,

Thank you for taking the time to share your experience. We're pleased Lucy was able to put your mind at ease with her clear and professional support.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Michael H was a great help we had a few…

Michael H was a great help we had a few questions and he walked us through everything and got the problem sorted

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Charley,

Thank you for taking the time to share your experience. We're pleased Michael was able to walk you through the process and get everything sorted for you!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Michael H very help me today ,I was…

Michael H very help me today ,I was very so stress and he help me to go throw ,thank you so much

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Asta,

Thank you for taking the time to share your experience of a 4D employee. We're pleased we were able to support you during a stressful time.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

My hire bike was swapped by Tony.

My hire bike was swapped by Tony.
He was helpful sorting out a problem with the hire documents and explaing the bikes controls

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Adrian,

Thank you for taking the time to leave your feedback on a 4D Employee.

Kind regards,
Customer Relations Team

Valutata 1 stelle su 5

At first great now time drags on and still no bike.

At first found the guys really helpful. They ran me through the repairs and explained everything that would be done as part of the process. Time has now gone on and found it very hard to contact them for an update. Email only as can never get though on the phone. No one really updates me on repair appart from we are waiting on parts. They have now had my bike for 10 weeks and still have no end in sight. Bit gutted really. The MOT will now have expired on my bike so another thing I will need to sort before riding. Two months of paying insurance and tax and still no bike, or any real update on when it will be ready. The person I am dealing with on email comes back with same answer ever time. Wish they had written it off now. They know I can not do anything as in there hands so now writing to ombudsman as dont know what else to do now. Good luck guys if you have a Ducati........

30 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Good Morning Mr Harrison,

I am very sorry to learn of your dissatisfaction and will have one of the team try to contact you this afternoon.

If they don't reach you today , please can I ask that you email complaints@4th-d.co.uk with full details (Claims ID, Vehicle Reg) so that we may identify you and investigate further.

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Graeme delivered the loan bike and…

Graeme delivered the loan bike and picked up my bike right on time, explained everything and was very efficient.

28 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Robert,

Thanks for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

My bike was collected by Tony

My bike was collected by Tony, who explained the process and loaded my bike with care. He was very friendly and helpful.

26 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Colin,

Thank you for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Graham

Graham, the driver dropped off another bike today, as the last one was too tall for practicality. As always he is a truly affable friendly bloke, and am sure if had met him socially would be good friends. On time, professional and he delivers a great service. A true asset to the company. This 5 star review is purely for the driver, and is not intended to reflect my opinion of the company he is employed by.

26 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Jonesy,

We appreciate you taking the time to provide us a 5* review and leaving feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Quick delivery of a quality loan bike

Quick delivery of a quality loan bike. Graham was really helpful with the delivery, moved the bike down to my garage for me as I’ve still got a medical boot on.

26 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Andrew,

Thanks for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Graham vas very friendly

Graham vas very friendly and sympathetic to the fact the motorbike had to be taken away.
Involved every step up until collection and the bike was taken away. Explained the process, where the bike was going etc.

25 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Kevin,

We appreciate you taking the time to provide us a 5* review and leaving feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Driver tony

Driver tony , absolutely lovely chap , friendly and great service.

25 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Jonathan,

Thanks for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

David P in the salvage department for…

David P in the salvage department for 4th Dimension was very professional and understanding of my circumstances and he explained my options clearly.

Thank you very much for your help

Adam

24 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Adam,

We appreciate you taking the time to provide us a 5* review and leaving such kind feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Great!

George Chambers was very nice and helpful in explaining my options. Great service from him.

24 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Cris,

Thanks for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Tony great communication

Tony great communication, great service, quick and efficient

24 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Chrissie,

Thank you for taking the time to leave feedback on a 4D employee!

Kind regards,
Customer Relations Team

Valutata 5 stelle su 5

Following a motorcycle accident 4th…

Following a motorcycle accident 4th Dimension were appointed to manage an insurance claim on my damaged bike.

I would like to say they have kept me informed along the process and David P. has been very helpful in dealing with the insurance companies, disposal of the motorbike and ensuring everything runs smoothly.

I would also like to mention Stephen, who I spoke to at the start. There is nothing he doesn't know about insurance! Very helpful indeed and put my mind at ease.

All in all, a great experience!

23 settembre 2026
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Risposta di 4TH DIMENSION LIMITED

Hi Scott,

We appreciate you taking the time to provide us a 5* review and leaving such kind feedback on a 4D employee!

Kind regards,
Customer Relations Team

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