Made what could have been a difficult process very straightforward. Good communication all the way along and a fair outcome; this was a no-fault claim (car driver looking at sat-nav instead of the r... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Made what could have been a difficult process very straightforward. Good communication all the way along and a fair outcome; this was a no-fault claim (car driver looking at sat-nav instead of the r... Leggi di più
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My experience with 4th Dimension has been smooth. My case was quite hard one to deal however team always answered my questions quite well and took their time to understand my worries. They were quick... Leggi di più
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I have been contacted by George Chambers on behalf of 4th Dimension who informed me that my motorcycle had been written off and what the next steps were! He was very informative and explained in easy... Leggi di più
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Call handlers were brilliant…one phone call and 3 different departments were spoken to as we were transferred directly regarding the next step. No repeating ourselves as each one knew exactly what was... Leggi di più
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Ha risposto al 77% delle recensioni negative ricevute
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No worries for me, everything taken care of and l was kept upto date throughout. Many thanks

Risposta di 4TH DIMENSION LIMITED
Graham called to say he would be 30 minutes, and arrived in good time.
Courteous, explained things, and dropped off hire bike, and collected mine.
Top guy.

Risposta di 4TH DIMENSION LIMITED
My initial worry for my stolen motorcycle was relieved by a very knowledgeable lady, Lucy.
Her clear professionalism shone through every question,and gathered all the information with ease..thank you Lucy.

Risposta di 4TH DIMENSION LIMITED
Michael H was a great help we had a few questions and he walked us through everything and got the problem sorted

Risposta di 4TH DIMENSION LIMITED
Michael H very help me today ,I was very so stress and he help me to go throw ,thank you so much

Risposta di 4TH DIMENSION LIMITED
My hire bike was swapped by Tony.
He was helpful sorting out a problem with the hire documents and explaing the bikes controls

Risposta di 4TH DIMENSION LIMITED
Excellent communication from Graham

Risposta di 4TH DIMENSION LIMITED
At first found the guys really helpful. They ran me through the repairs and explained everything that would be done as part of the process. Time has now gone on and found it very hard to contact them for an update. Email only as can never get though on the phone. No one really updates me on repair appart from we are waiting on parts. They have now had my bike for 10 weeks and still have no end in sight. Bit gutted really. The MOT will now have expired on my bike so another thing I will need to sort before riding. Two months of paying insurance and tax and still no bike, or any real update on when it will be ready. The person I am dealing with on email comes back with same answer ever time. Wish they had written it off now. They know I can not do anything as in there hands so now writing to ombudsman as dont know what else to do now. Good luck guys if you have a Ducati........

Risposta di 4TH DIMENSION LIMITED
Graeme delivered the loan bike and picked up my bike right on time, explained everything and was very efficient.

Risposta di 4TH DIMENSION LIMITED
My bike was collected by Tony, who explained the process and loaded my bike with care. He was very friendly and helpful.

Risposta di 4TH DIMENSION LIMITED
Graham, the driver dropped off another bike today, as the last one was too tall for practicality. As always he is a truly affable friendly bloke, and am sure if had met him socially would be good friends. On time, professional and he delivers a great service. A true asset to the company. This 5 star review is purely for the driver, and is not intended to reflect my opinion of the company he is employed by.

Risposta di 4TH DIMENSION LIMITED
Quick delivery of a quality loan bike. Graham was really helpful with the delivery, moved the bike down to my garage for me as I’ve still got a medical boot on.

Risposta di 4TH DIMENSION LIMITED
Graham vas very friendly and sympathetic to the fact the motorbike had to be taken away.
Involved every step up until collection and the bike was taken away. Explained the process, where the bike was going etc.

Risposta di 4TH DIMENSION LIMITED
Thankyou for all the help and very polite and very helpful have a great day graham

Risposta di 4TH DIMENSION LIMITED
Driver tony , absolutely lovely chap , friendly and great service.

Risposta di 4TH DIMENSION LIMITED
David P in the salvage department for 4th Dimension was very professional and understanding of my circumstances and he explained my options clearly.
Thank you very much for your help
Adam

Risposta di 4TH DIMENSION LIMITED
George Chambers was very nice and helpful in explaining my options. Great service from him.

Risposta di 4TH DIMENSION LIMITED
Tony great communication, great service, quick and efficient

Risposta di 4TH DIMENSION LIMITED
Brilliant delivery the staff are nice and lovely

Risposta di 4TH DIMENSION LIMITED
Following a motorcycle accident 4th Dimension were appointed to manage an insurance claim on my damaged bike.
I would like to say they have kept me informed along the process and David P. has been very helpful in dealing with the insurance companies, disposal of the motorbike and ensuring everything runs smoothly.
I would also like to mention Stephen, who I spoke to at the start. There is nothing he doesn't know about insurance! Very helpful indeed and put my mind at ease.
All in all, a great experience!

Risposta di 4TH DIMENSION LIMITED
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