I have been contacted by George Chambers on behalf of 4th Dimension who informed me that my motorcycle had been written off and what the next steps were! He was very informative and explained in easy... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My experience with 4th Dimension has been smooth. My case was quite hard one to deal however team always answered my questions quite well and took their time to understand my worries. They were quick... Leggi di più
L'azienda ha risposto
Call handlers were brilliant…one phone call and 3 different departments were spoken to as we were transferred directly regarding the next step. No repeating ourselves as each one knew exactly what was... Leggi di più
L'azienda ha risposto
Arrived early which was fantastic answered all my questions including procedures eg."what happens next?" Jeff was his name i think 10/10 customer service was 100%
Dettagli dell'azienda
Informazioni di contatto
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 71% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
David was extremely helpful and…
David was extremely helpful and knowledgable. Very efficient as well.
Many thanks David
26 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning James,
We appreciate you taking the time to leave a review. We’re pleased David was able to help you so efficiently.
Kind regards,
Customer Relations Team
Tony delivered my bike was top service…
Tony delivered my bike was top service always calls before hand to tell me a time and always on time great service
Top man thankyou
26 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
We appreciate you leaving a review. We’re pleased Tony has kept you informed and been reliably on time.
Kind regards,
Customer Relations Team
Lionel kept me well informed all the…
Lionel kept me well informed all the way, calling me when promised as well as explaining the repair process in full.
26 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Keith
Thank you for your kind words. We’re pleased Lionel kept you updated throughout and took the time to explain the repair process.
Kind regards,
Customer Relations Team
Tony the driver was so helpful and…
Tony the driver was so helpful and knowledgeable really cared about the bike he dropped off and my bike he collected
26 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Michael
Thank you for your review. We’re glad Tony took such good care of both bikes.
Kind regards,
Customer Relations Team
Alexander delivered my hire motorcycle
Alexander delivered my hire motorcycle. Contacted me 30 minutes prior to arrival. He arrived at approximately 7:30 am and was quick, helpful, polite and quite. Excellent service
24 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Simon
Thank you for your review. We’re pleased Alexander gave you notice before arriving and that the delivery of your hire motorcycle was quick and smooth.
Kind regards,
Customer Relations Team
Graham from 4D did an excellent job
Graham from 4D did an excellent job, arrived on time, as notified and was quick to sort everything and collect bike
24 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Jason
Thank you for your kind words. We’re glad Graham made the collection quick and easy.
Kind regards,
Customer Relations Team
Tony was brilliant great communication
Tony was brilliant great communication, kept updated with when he was arriving and had a great chat when he arrived
24 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Adam,
We appreciate you leaving a review. We’re pleased Tony kept you updated on his arrival and made the visit a friendly one.
Kind regards,
Customer Relations Team
Grayham was really nice and helpfull
Grayham was really nice and helpfull
24 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Roman
Thank you for your review. We’re glad Graham was able to help.
Kind regards,
Customer Relations Team
Would not trust them with anything
Would not trust them with anything. You can expect to phone hundreds of times over months without a peak of a response, when you complain it might get picked up and they will say they are busy. you can expect them to try and write off your bike after holding it for 4 months because they could not manage minor aesthetic repairs. If you stay honest and know the law you can expect them to admit they lied. less than 1 start
1 ottobre 2026
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Graham was incredibly....
Graham was incredibly friendly and understanding of the situation I was in. Despite the pouring rain, he came out to collect my motorbike and made the whole process much easier. Really appreciated his help and professionalism. Excellent service, thank you, Graham!
23 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Afternoon William
Thank you for sharing your experience with us. We’re pleased Graham made the collection of your motorbike as easy as possible, even in the rain.
Kind regards,
Customer Relations Team
Tony communicates professional friendly…
Tony communicates professional friendly arranged ETA with my self spot on time nice man to meet
23 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Afternoon
We appreciate you taking the time to leave a review. We’re pleased Tony kept you informed and arrived right on time.
Kind regards,
Customer Relations Team
Clear concise information
Clear concise information. Thank you to you and all your colleagues who have also assisted.
22 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Paul,
Thank you for your review. We’re glad our team was able to provide clear information and support throughout.
Kind regards,
Customer Relations Team
Just very helpful
22 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Douglas,
Thank you for your review. We’re glad we could help.
Kind regards,
Customer Relations Team
Tony came very timely
Tony came very timely, was a lot of help, came very early, was a lot of help
22 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Jacob
We appreciate you leaving a review. We’re pleased Tony arrived promptly and was able to help.
Kind regards,
Customer Relations Team
David was very helpful and got me a…
David was very helpful and got me a good deal with the salvage he was very polite and friendly. Thank you
20 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Les,
Thank you for your kind words. We’re pleased David was able to help with your salvage and that you found him polite and friendly.
Kind regards,
Customer Relations Team
Risposta di 4TH DIMENSION LIMITED
Good Morning
We appreciate you leaving a review. We’re glad you had a positive experience with David.
Kind regards,
Customer Relations Team
Graham from logistics collected my…
Graham from logistics collected my damaged bike and dropped off the hire bike. Top service from him, explained everything very well and had a good chat during the whole process. Very professional handling from Graham and 4th Dimension
21 ottobre 2026
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Risposta di 4TH DIMENSION LIMITED
Good Morning Matt
Thank you for sharing your experience with us. We’re pleased Graham explained everything clearly and made the collection of your bike and delivery of your hire bike a smooth process.
Kind regards,
Customer Relations Team
Risposta di 4TH DIMENSION LIMITED
Good Morning,
We appreciate you leaving a review. We’re glad Tony provided a quick and well-communicated collection.
Kind regards,
Customer Relations Team
Very polite guy called Graham made my…
Very polite guy called Graham made my experience very easy to deal with.
20 ottobre 2026
Non scritta su invito
Risposta di 4TH DIMENSION LIMITED
Good Morning Graham
We appreciate you leaving a review. We’re pleased Graham made your experience a smooth one.
Kind regards,
Customer Relations Team
Had a delivery and collection from Alex…
Had a delivery and collection from Alex who was very good, efficient and a nice chap.
All good
19 ottobre 2026
Non scritta su invito
Risposta di 4TH DIMENSION LIMITED
Good Morning Frank
Thank you for your kind words. We’re pleased Alex provided an efficient service for both your delivery and collection.
Kind regards,
Customer Relations Team
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