zTrip Recensioni 

49
TrustScore 1.5 su 5

1,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I don't know if it was the car or the driver, but it smelled like farts in the car. It was disgusting. Also he made several driving mistakes which pissed of more than one fellow driver. VERY unprofess... Leggi di più

Valutata 1 stelle su 5

I'm driving, a car approaches from behind me as I'm moving over into the right lane. The elderly woman driving the ZTrip car, license NE YUM230, CAR # 611, White Chevy Equinox. Friday, June 5 26 at ap... Leggi di più

Valutata 1 stelle su 5

If I could give less stars, then I would. This is the most unreliable cab service I have ever seen or used. You can set up a trip one month in advance for a certain time, and when that date and time a... Leggi di più

Valutata 1 stelle su 5

Terrible experience and that was just on the phone. Never did get to the booking a ride with them. This was going to be my first trip with this service and I had some general questions about the com... Leggi di più

Dettagli dell'azienda

  1. Servizio taxi
  2. Servizio di navetta per l'aeroporto
  3. Servizio di leasing di auto
  4. Servizio di trasporto per disabili
  5. Servizio di trasporto

Scritti dall'azienda

zTrip offers a reliable taxi service, blending traditional taxi services with modern ride-sharing convenience. Book your ride online or through our app for a convenient, stress-free journey, available 24/7. Our diverse fleet, including standard sedans and wheelchair-accessible vans, ensures we meet all your travel needs. At zTrip, we value your journey and strive to provide safe, affordable, and exceptional service.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(49)

22 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Please find another option

I had scheduled a ride from the BWI airport well in advance, but was still waiting an hour later. Apparently I'm far from the first to experience this issue. You'd be better off getting a ride from a friend or using Uber.

18 maggio 2024
Non scritta su invito
Valutata 3 stelle su 5

Bad Service

Today was my first time with problems with Z trip I usually get called no one called me a car came in marked I didn't know if he worked with Z trip or not so I called Z trip twice and finally cancelled my trip for today and maybe I will call again another day??I have had Great service with Z trip until today.

9 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Unethical

I asked a driver how much a trip from Penn Station to Parkville would cost and was told “around $30.” That driver left so I got in the next car, number 877. I reviewed the price schedule inside the car and figured the cost to be less than $30. I looked at the meter and noticed the driver had switched to “off duty” mode. When I arrived to my destination, the driver told me the fare was $50! I told him that was incorrect and referenced the fee schedule posted. He argued with me, then said “ok $40.” I firmly believe he turned off his meter so that he could take advantage of me, a senior citizen. I called customer service to register a complaint and told them that even on their website the fare estimate is $27, but the customer representative said it would be $41. I don’t know where they’re getting these figures but it’s not what is advertised. Don’t trust this company.

28 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could give 0 stars I…

If I could give 0 stars I would👎couldn't even get a f**king ride to work! I booked 2 rides that never came. This company has been so unreliable from my experience...disappointing..and all they ever say is we're trying to find a driver..

23 giugno 2024
Non scritta su invito
Logo di zTrip

Risposta di zTrip

I'm truly sorry for the frustration and inconvenience you experienced with our service. We are working to improve our reliability and ensure this doesn't happen again. Could you provide the state and city you tried to book the ride through?

Valutata 5 stelle su 5

Driver Jane Bergman cab 5238 is…

Driver Jane Bergman cab 5238 is dependable and a joy to ride with,keeps in contact with you and overall is a excellent person in general.No complaint on my end for a job well done.

10 giugno 2024
Non scritta su invito
Logo di zTrip

Risposta di zTrip

Thank you for your kind words about Jane Bergman in cab 5238! We’re thrilled to hear you had a great experience. We’ll pass along your compliments to Jane.

Valutata 5 stelle su 5

My experience with ztrip was safe and fast

My experience with ztrip was very pleasant. My driver was on time and a safe driver. She was patient with me while went washing. Even when I forgot a item in the car. Fast to pick me up. Thanks again hun #5199!!

3 giugno 2024
Non scritta su invito
Logo di zTrip

Risposta di zTrip

Thank you for sharing your pleasant experience with zTrip! We’re glad your driver was punctual, patient, and helpful. We’ll pass along your thanks to driver #5199.

Valutata 1 stelle su 5

Didn't show up at 6:30

Didn't show up at 6:30, stressful start to day, Never again.

18 maggio 2024
Non scritta su invito
Logo di zTrip

Risposta di zTrip

I'm very sorry for the inconvenience and stress caused by our failure to arrive at 6:30. We appreciate your feedback and will work to improve our reliability. Could you provide the driver's number?

Valutata 1 stelle su 5

What about sending a driver when booked…Driver never showed up

What about sending a driver when booked ahead of time, and then putting up with a rude dispatcher that seem to be proud of his low professionalism. I will not use your service again.

I get a reply six months later? what a joke. You know who the rude dispatcher was, as the date in on the reply, and I can tell you the time as well it was around 1:00 PM that day, and I will not need your service in the future.

20 dicembre 2023
Non scritta su invito
Logo di zTrip

Risposta di zTrip

Apologies for such a late response; we are now contacting services like Trustpilot to better help our customers. I'm sorry to hear about your disappointing experience with our service and the rude dispatcher. We value your feedback and will work to improve our booking and customer service. Thank you sincerely for providing information about the dispatcher. They will be held accountable.

Valutata 1 stelle su 5

Z Trip; no guarantee of a ride; no driver responded.

I attempted to use Z Trip to arrange a ride in Albuquerque, NM from an airport hotel to the Sunport terminal for a redeye flight to Dallas. The reservation process was fast and simple. The problem comes in when NOBODY accepted the fare, even with an advance tip greater than the fare! Z Trip doesn't actually ensure that a reservation results in a ride, so it's an expensive gamble (your advance tip is non-refundable!) when your pricey plane tickets are in peril, and you're stuck at the last second trying to get a ride to the airport at 4am. NEVER depend on Z Trip; they'll let you down. Just get a cab!

8 luglio 2022
Non scritta su invito
Logo di zTrip

Risposta di zTrip

I'm sorry for the inconvenience you experienced with our service. Your feedback is important, and we will work on improving our reliability. Could provide us with more info on this so we can resolve this issue?

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più