Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Leggi di più
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Leggi di più
L'azienda ha risposto
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work! Paul was brilliant, he genuinely cares a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Informazioni di contatto
Brookfield Court, LS25 1NB, Leeds, Regno Unito
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Eccellente
708 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
We purchased 3 bonsai and are thrilled with them even better than the picture arrived in perfect condition, communication was there straightaway thankyou and will be purchasing again
15 aprile 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your lovely feedback! We're really happy to hear you’re thrilled with your bonsai—always a pleasure to know they arrived in perfect condition and even better than expected. Appreciate your kind words and I’ll look forward to helping you again when you’re ready for the next additions!
Regards
Paul
Great customer service, issue was resolved quickly.
Decided to repot two of my small trees ive had growing for some time, ones a root over rock so I can't wait to see it in a proper bonsai pot, got some new soil aswell. There was an issue with the order due to low stock, someone must of forgot to stock take yet they resolved the issue by sending a different soil out, made the whole process easier by communicating swiftly and professionally, will be using these suppliers again if I look at purchases more stuff for bonsai
7 aprile 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thanks so much for your great feedback! I'm really glad we could get everything sorted quickly for you.
It sounds like your repotting project is going to look fantastic—especially the root-over-rock! Apologies again for the stock hiccup, but I’m happy we found a good solution. Looking forward to helping you again whenever you're ready for more bonsai bits!
Regards
Paul
superb communication
superb communication, excellent service, Does what it says it will, No quibbles.
26 marzo 2025
Risposta di Yorkshire Bonsai
Thank you for the great feedback! I'm really glad you were happy with the service—straightforward and no fuss is exactly what we aim for. Always here if you need anything else!
Regards
Dan
I'm fairly new to the Bonsai community
I'm fairly new to the Bonsai community. So I've been looking at companies in the u.k that are reliable. Yorkshire Bonsai have been my go to. Communication is 1st class and quite frankly its nice that someone has the spent the time and effort to help with any enquires.
5 aprile 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your kind words! It’s great to hear you’re finding your way into the bonsai community, and I’m really glad we’ve been able to help.
We always try to be as helpful and approachable as possible—no question is ever too small. Looking forward to supporting you on your bonsai journey!
Many thanks
Paul
Beautiful tree, well packed.
When my little tree arrived after it's long journey (royal mail sent it to the wrong depot and it was 3 days late) it was beautifully packed and it had survived its long time in the box. I am thrilled to bits withh it, it is beautiful.
It has joined my little collection and seems very happy.
26 marzo 2025
Risposta di Yorkshire Bonsai
Thank you so much for your lovely message! I’m really glad to hear your little tree arrived safely in the end, despite its unexpected detour!
We always do our best with the packing to make sure the trees are well protected, so it’s great to know it came through just fine. Thrilled that it’s found a happy home in your collection—wishing you many joyful moments with it!
Kind regards
Dan
Risposta di Yorkshire Bonsai
Thank you for your positive feedback! So glad you’re happy with the bonsai pot and that it arrived quickly and safely.
Kind regards
Dan
Risposta di Yorkshire Bonsai
Thanks so much for your kind words! Really pleased you were happy with the service and value—we appreciate your support and look forward to helping you again soon!
Many Thanks
Dan
I am very pleased with my Bonsai tree
I am very pleased with my Bonsai tree. I agreed to a delayed delivery of 2 weeks so that the plant developed more leaves. It was superbly and safely packed, and delivered carefully.
26 marzo 2025
Risposta di Yorkshire Bonsai
Thank you so much for your kind feedback! I’m really glad to hear you’re pleased with your bonsai and that the wait paid off.
We always aim to send out our trees in the best condition possible, and it’s great to know it arrived safely and securely.
Wishing you all the best on your bonsai journey!
Regards Paul
Risposta di Yorkshire Bonsai
Thank you so much for your positive feedback. Much appreciated.
Regards
Paul
Wonderful company to purchase from
Wonderful company to purchase from. Delivery prompt and everything arrived in great condition. One minor hiccup with the order but the issue was sorted out promptly and efficiently. I will definitely use Yorkshire Bonsai again soon! Thankyou
28 marzo 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your wonderful feedback! I'm so glad to hear that everything arrived in great condition and that we were able to resolve the hiccup quickly.
We always strive to provide excellent service, and it's great to know you’ll be back! Looking forward to assisting you again soon.
Kind regards
Paul
Great quality product, excellent customer service
Excellent honest company with great quality products. Received my order today, arrived safely and I have to say I was impressed at the size and quality of the bonsai compared to similar at my local garden centre. I would not hesitate to recommend these guys, 5⭐️ from me!
21 marzo 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your fantastic review! We're thrilled to hear that you’re impressed with both the quality of the bonsai and our service.
We really appreciate your recommendation and are grateful for your support. Looking forward to helping you again in the future—happy bonsai growing!
Kind regards
Paul
Had a wonderful experience at Yorkshire…
Had a wonderful experience at Yorkshire bonsai. Paul was extremely helpful and welcoming. Provided good insights and made sure trees were available providing protection for online buyers, and made sure I was aware of discounts. Even offered to knock the price down but his service deserved the initial price. Thank you for assistance and service
19 marzo 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your kind words! It's always a pleasure to be able to provide support for our valued customers, and I’m really glad you had a great experience.
We always aim to provide excellent service and ensure our customers feel supported every step of the way. Your feedback means a lot, and we look forward to assisting you again soon—happy bonsai growing!
Regards
Dan
Really happy with my first purchase…
Really happy with my first purchase from Yorkshire Bonsai.
Very good communication, they asked me whether I'd be willing to accept a substitute for the pot I ordered, I agreed and I'm delighted with the alternative. Better than the one I chose myself!
Good packaging, and prompt delivery.
10 marzo 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you so much for your wonderful feedback! We're thrilled to hear you’re happy with your purchase, and that the substitute pot turned out even better than expected!
We always aim to keep communication clear and ensure you’re satisfied. Looking forward to serving you again in the future—happy bonsai growing!
Kind regards
Paul
Always great service every time I shop…
Always great service every time I shop first class
24 febbraio 2025
Risposta di Yorkshire Bonsai
Thanks for taking the time to leave us a review, greatly appreciated :) We're really pleased that you are happy with the service provided by us.
You're always welcome to pop us a line if you need any guidance etc.
Kind regards
Dan
Great service with order easily tracked…
Great service with order easily tracked through the App.
24 febbraio 2025
Risposta di Yorkshire Bonsai
Thanks for taking the time to leave us a review, greatly appreciated :) We're really pleased that you are happy with the service provided by us.
Regards
Dan
Little bit of shrinkage but otherwise excellent.
Bought a 37cm x 29 cm bowl from them. The bowl is fantastic, delivered on time but with one small problem.
It seems to have shrunk a bit in the post as it now measures 36cm x 28cm.
And, customer service. Didn't have any significant interaction with them but the website is really fit for purpose, and clear and easy to use but I didn't like being asked to leave a tip to show my appreciation. We're not American, well not yet until Trump decides to buy our small collection of islands, so no tip this time, otherwise well recommended.
26 febbraio 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you for the great review—and for giving us a chuckle! We’ll have a word with the postie about the mysterious bowl shrinkage 😄 Really pleased to hear you were happy with the bowl overall and found the website easy to use. And no worries at all about the tip (it is an automated option) your kind words are more than enough.
Thanks again for the support, and hope to see you back soon!
Regards
Paul
Recently purchased a large bonsai pot
Recently purchased a large bonsai pot, despatch time was very quick, pot was fragile but came very well packaged .
Would not hesitate to order from Yorkshire bonsai
25 febbraio 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you for your wonderful feedback! I'm really glad to hear that your bonsai pot arrived safely and that you were happy with the quick dispatch.
We always take extra care with packaging to make sure everything reaches you in perfect condition. Looking forward to helping you again in the future—happy bonsai growing!
Regards
Paul
5 Stars is Not Enough! 😁
5 Stars is not enough! Honestly the service I received was amazing! Nothing was too much trouble and they listened to me. Saved my beloved bonsai and took such good care of her. Cannot recommend Yorkshire Bonsai enough! Have just purchased another bonsai to add to my collection and I will definately be purchasing more for them!! 100 out of 10! 😁
23 febbraio 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Wow, what an amazing review—thank you so much! We're so glad we could help save your beloved bonsai, and it’s fantastic to hear you’re adding to your collection. Your support and enthusiasm mean the world to us!
Looking forward to helping you with many more bonsai in the future. Happy growing! 😁🌿
Kind regards
Dan
Great business to deal with
Great business to deal with, always a pleasure...!
Couldn't really ask for more from Paul.. top-bloke!
Kind regards
A very happy customer..!
30 dicembre 2024
Risposta di Yorkshire Bonsai
"Thank you so much for your kind words! It’s always a pleasure, and I truly appreciate your support. I'm really glad you’re happy with everything—it means a lot!
Looking forward to helping you again anytime. Happy bonsai growing!"
Kind regards
Paul
Very friendly service
Very friendly service
I'm very pleased with my Bonsai tree I purchased from Yorkshire Bonsai also my free gift of a book. Thanks again YB
((((((RECOMMENDED)))))
22 febbraio 2025
Non scritta su invito
Risposta di Yorkshire Bonsai
Thank you for your kind words! We're so happy to hear you're pleased with your bonsai and that you enjoyed the free book.
We truly appreciate your support and recommendation. Wishing you lots of joy on your bonsai journey!"
Regards
Dan
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.