Your Next Step Recensioni 190

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Leggi di più

Valutata 5 stelle su 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Leggi di più

Valutata 5 stelle su 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker assicurativo

Scritti dall'azienda

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

190 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,9

Tutte le recensioni

(190)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I am a first time buyer and me and my…

I am a first time buyer and me and my partner know next to nothing about the process! Patrick explained everything to us in such an accessible way and was such a big help all the way through. He made the entire process easy and I would recommend to anyone

27 marzo 2025
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This is wonderful to read, thanks for your review, it means a great deal! 😊

Valutata 5 stelle su 5

Mortgage

We gave paper work, Chris took care of everything. Everything was stress free and went smoothly. Chris was very professional and he is very good at his work. Chris explained to us everything clearly and it was easy to understand. I refer your next step is the best.

20 marzo 2025
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Thanks so much Sumalatha, will be amazing to see you in your brand new home 🏡

Valutata 5 stelle su 5

Helpful and friendly

Chris was so helpful, friendly and worked really quickly. He explained the process very thoroughly and even his emails outlining what was discussed was written in a easy to follow manner. He did a great job explaining what is a complex process. Thank you!

7 marzo 2025
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Thanks a lot Hayley, wonderful review for Chris ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

The best I have worked with and I will…

The best I have worked with and I will recommend them and use them over and over again. Got my mortgage offer a few days after initial discussion with them. They were readily available to answer all my question and patient with me. This review is coming late.

12 dicembre 2024
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Thank you so much for your amazing feedback!! 😊⭐

Valutata 5 stelle su 5

First time buyer

Had a very good experience with this company Alan was very patient talking me through my mortgage and insurances I am very happy to recommend them.

13 febbraio 2025
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Thanks for the wonderful review Matthew - looking forward to you moving into your first owned property! 🏡🗝️

Valutata 5 stelle su 5

Great help with my first mortgage!

I found Your Next Step through some online searching. Patrick worked with myself and I am so grateful for all the work he did! So stress free, and he explained the process so well to me with quick responses. Absolutely would recommend.

21 febbraio 2025
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Thanks for the wonderful review Nell!! 😊

Valutata 5 stelle su 5

Excellent Service

Alan arranged my mortgage and life insurance. His communication was excellent, always in contact with updates. He also explained everything very clearly and made sure I understood all terms and conditions. Overall brilliant service that I will continue to use in the future.

30 gennaio 2025
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Thanks for the amazing feedback Kathleen 🏡🗝️

Valutata 5 stelle su 5

Patrick was very helpful in offering us…

Patrick was very helpful in offering us advice on our mortgage options for our first home together. He offered excellent customer service and gave us an honest assessment of our own situation after a good chat. Would recommend him to anyone looking for advice on buying a home.

24 gennaio 2025
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Thanks so much Christopher, delighted Patrick took great care of you! 🗝️

Valutata 5 stelle su 5

First class service

Patrick took all the worry and stress out of applying for a mortgage. He explained everything very clearly and helped us at every step. I cannot recommend his services highly enough. Thank you Patrick.

28 gennaio 2025
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Thanks for the wonderful feedback Shelley ⭐

Valutata 5 stelle su 5

Alan has been a great help in breaking…

Alan has been a great help in breaking down the process of applying for our mortgage and all the extras like insurances. As first time buyers he kept things digestible and easy to understand. He set up a WhatsApp so we could reach out with any questions along the way. We are so glad we went with an independent company so we got a more personal service.

27 gennaio 2025
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Thank you so much Maryam, that's very kind! 😀

Valutata 5 stelle su 5

Patrick provided exceptional customer…

Patrick provided exceptional customer service and expert advice when obtaining a mortgage for our new home. Didn't just give us the first offer available and tried to get me the best deal. Patrick was very reassuring and informative throughout the whole process despite me hounding him at all hours!!. An absolute credit to his company and clearly knows his stuff. Hopefully won't need to, but I'd use Patrick again as our mortgage broker without any hesitation.

17 gennaio 2025
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Thanks for the amazing review ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Highly recommend this company

Highly recommend this company! Our mortage advisor was Patrick Durkin and he was fantastic from start to finish. He went above and beyond at all times with everything he done for us. Any worries we had, he always provided us with reassurance and kept us up to date all through the process. His friendly, approachable manner helped relax us during a stressful time. We can’t thank him enough. An asset to the company!

20 dicembre 2024
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Thank you for the wonderful review 🍾

Valutata 5 stelle su 5

Excellent service from YNS

Patrick at YNS sorted us out with our new mortgage deal and life insurance. He was brilliant throughout the long process. He is organised with great communication skills and informative regarding the whole process. Replied to all our emails swiftly which made all the difference. Would highly recommend Patrick and would use him again for any future moves.

14 gennaio 2025
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Thanks for the wonderful feedback 😊

Valutata 5 stelle su 5

Always Amazing Service - Return Customer

YNS has helped us remortgage twice and more recently helped us secure a new mortgage for a new house. This wasn't without challenges for a business owner/self-employed but Alan took care of everything and guided us through the options. Alan made everything feel super easy and nothing was a bother.
We would recommend to anyone and will be back in a few years when it's time to remortgage again.

11 dicembre 2024
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Thanks so much Rebecca, a pleasure to help once again! 🏡

Valutata 5 stelle su 5

5 star service

5 star service
We were buying our first home and Alan made the process so seamless and stress-free. Alan also sorted out our life insurance to give us further peace of mind. He is super friendly and approachable and genuinely cares about meeting the needs of his clients. I will be recommending Alan to all my friends and family.

13 dicembre 2024
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Thank you very much, it's been a pleasure! 👏

Valutata 5 stelle su 5

This was my first time buying a home…

This was my first time buying a home and Alan was so helpful, he explained everything so clearly, as I was unsure of some things due to it being my first time buying. Highly recommend.

2 dicembre 2024
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Thanks Caroline, you've been great to help! 😊

Valutata 5 stelle su 5

Sat back.

From the beginning of the journey with @ysnmortgage has been a good experience I've sat back and they have done everything for my wife and I.
I would definitely recommend using this company.

28 novembre 2024
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Thanks very much for the amazing feedback! 👏👏

Valutata 5 stelle su 5

100% recommend to all!

We worked with Alan on our recent move and he couldn't have provided a better service!
He explained each step of the process in a way that was easy for us to understand allowing us to make informed decisions.
He went above and beyond helping us especially as we had quite a difficult move and there was lots of moving parts. Anytime we reached out to him, he got back to us super quick with the information we needed.
I have already recommended him to a few friends and family and would recommend him to anyone looking for a mortgage advisor!

20 novembre 2024
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Thanks so much Tyler, wishing you all the very best in your new home 🏠

Valutata 5 stelle su 5

The best!

Alan really does go above and beyond and could not have been more helpful and down to earth. Thank you so so much for all your help!! Could not recommend enough.

23 agosto 2024
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Thanks a lot Christina - hope you are settling into your new home 😊⭐

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