Your Next Step Recensioni 190

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Leggi di più

Valutata 5 stelle su 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Leggi di più

Valutata 5 stelle su 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker assicurativo

Scritti dall'azienda

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

190 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(190)

45 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 star service ⭐️⭐️⭐️⭐️⭐️

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stress-free. Their expertise, attention to detail, and excellent communication throughout made everything straightforward and easy to manage. I always felt well informed and supported every step of the way.

1 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

10/10 service

Patrick got in touch with us 6 months prior to our fixed rate ending.
He organised everything so quickly and efficiently. 10/10 service can’t recommend them enough.

11 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Patrick at Your Next Step

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throughout the process but he never made us feel daft and always came back with an answer to help us.

Genuinely cannot thank Patrick enough, he made a stressful process we know nothing about so easy and we will always be grateful for his help.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Service!

Alan from the word go was extremely helpful providing great guidance for a mortgage that suited our needs. His knowledge in this field is superb and would recommend him highly to anyone wanting to fix up a mortgage.

14 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the great review, David. Delighted to have helped, your new home is going to be incredible 🏠⛵

Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing. Alan has done a fantastic job and stress free getting my mortgage sorted. I appreciate all the help. Many thanks and will definetly be recommending him to friends and family.

29 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks Sunni, really pleased we managed to get a result for you. Wishing you well for all the next steps 😊

Valutata 5 stelle su 5

Recently used Your next step to get our…

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free. We would definitely recommend to others and use them again in the future!

29 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the amazing review for Chris, we really appreciate the five stars ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Absolutely outstanding service from…

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from start to finish. Alan was always available to answer questions, explain everything clearly, and go above and beyond to help. You genuinely feel like you’re in safe hands with someone who truly knows their stuff. I wouldn’t go anywhere else and couldn’t recommend him highly enough!

26 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks a lot Stacey, amazing to help you again 👏👏👏

Valutata 5 stelle su 5

Knowledgable & Personable

Patrick is so knowledgeable & took his time to explain everything in as many ways as possible as many times as needed until I understood my mortgage product. He worked to get the most cost effective deal & I felt like it was a really personal experience not just a tick box exercise. I’ve never before used a mortgage advisor because I didn’t see the point but Patrick had well and truly shown me how stress free buying and selling can be if you have someone who knows what they’re doing helping you out. Every appointment has been bang on time and so efficient. Cannot recommend Patrick enough & will definitely be making use of his services in the future.

21 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Amazing feedback for Patrick - thank you so much, it was our pleasure 😊

Valutata 5 stelle su 5

I had a very good experience with Your…

I had a very good experience with Your Next Step throughout my mortgage process. Their team was very professional, patient, and always willing to give helpful advice whenever I had questions or concerns. They made the whole process much smoother and less stressful for me. I truly appreciate their support and would happily recommend them to anyone looking for a reliable mortgage advisor service.

Samuel Akinpelu.

19 maggio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks a lot Samuel, wonderful review from you ✔️

Valutata 5 stelle su 5

Remortgaging

I recently visited Alan and his team to start the process of remortgaging and to discuss buying and selling in the future. As a sole home owner, I find this whole process daunting and was worrying about it for months before I met the team at Your Next Step, who put me at ease straight away. Alan and Lynn talked me through all the processes and were there to answer any questions I had. The whole process was a breeze from start to finish and this was due to how helpful the staff at Your Next Step are. I will be recommending them to everyone I know in the future. Thanks again!

20 aprile 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the amazing review! 👏👏

Valutata 5 stelle su 5

professional and helpful

Alan was very easy to deal with start to finish. As a first time buyer he explained everything clearly and made sure i understood each step of the process! I would highly reccommend him to anyone!

26 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the five stars Gabby, it was our pleasure 😊

Valutata 5 stelle su 5

Very knowledgeable

Very knowledgeable, friendly and warm service, nothing too much and replies to any questions/queries very promptly and professionally. Would highly recommend

25 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks very much Michael, it's been a pleasure to help you again! ⭐

Valutata 5 stelle su 5

I can’t recommend Patrick enough

I can’t recommend Patrick enough, he has helped me with a new mortgage, with porting an existing mortgage during a move and also with remortgaging. Each time he has been extremely helpful, sorted everything out and made the process much smoother. His help in navigating the mortgage process has given me peace of mind and much less to worry about!

20 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

What a lovely review, we really appreciate it!! 👏👏👏

Valutata 5 stelle su 5

Unbelievable service

Unbelievable service, made everything easy and stress free
Would recommend 100% absolutely delighted with the whole process

18 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks Martin, a huge win for you are we are delighted to have helped 👏👏👏👏

Valutata 5 stelle su 5

Alan is very responsive and when…

Alan is very responsive and when interest rates are challenging, this is really important. Me and my friend were looking to get mortgage and I got mine 0.42% lower because Alan was very proactive.

17 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks a lot Tadej, delighted we got in there just in time 💨

Valutata 5 stelle su 5

Chris at YNS has been nothing short of…

Chris at YNS has been nothing short of amazing and stupid question or any serious question he’s got the answer, nothing is ever too much for him. He works quick and always just a message away. He was outstanding, we got an offer accepted on a house on the Wednesday contacted him got the finalised stuff for the mortgage on Thursday afternoon only to him to come back before 9am on Friday morning for approval, he is outstanding and I will recommend him to anyone who will listen!!Thanks Chris :)

13 marzo 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

This is the second time I have used…

This is the second time I have used Alan and another great experience. Alan kept my informed at all stages and answers questions simply and doesn't use jargon. Would 100% recommend

27 febbraio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Our pleasure to help you again Kelly 🙂

Valutata 5 stelle su 5

10/10

10/10. Very responsive and efficient. Always available to answer any questions and made the process very easy to understand. I dealt with Chris and found him to be very friendly, approachable, and guided me through the process step by step. Thanks again!

27 febbraio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thanks for the 5 star review, we really appreciate it!! 🗝️

Valutata 5 stelle su 5

Alan has been helping me with my…

Alan has been helping me with my mortgage and related queries for several years now. He truly knows the ins and outs of this field, and I’ve never been disappointed. In fact, he consistently goes above and beyond what’s expected.

He is always available to answer my questions, no matter what.

I will definitely ask him to handle my mortgage again in the future. His customer-centric approach is top-notch—I only wish he provided services in every area of life!

Exemplary service. Please keep up the great work!

16 febbraio 2026
Non scritta su invito
Logo di Your Next Step

Risposta di Your Next Step

Thank you so much, amazing to help again after all those years!! 😄

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più