I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Leggi di più
L'azienda ha risposto
We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Leggi di più
Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.
Informazioni di contatto
31 Strathmore House, G74 1JN, East Kilbride, Regno Unito
- 01355 511068
- Hello@YNSmortgage.com
- ynsmortgage.com
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Communication 2nd to none
Communication 2nd to none. Was kept up to date at every single point of the process. Everything was explained to us-just the best service. Couldn’t recommend enough.

Risposta di Your Next Step
Great Experience
I was dealing with Chris at ‘Your Next Step’ and he took control of everything. It was an amazing experience from start to finish.
I would definitely recommend the service that’s provided and will definitely be coming back in the future!

Risposta di Your Next Step
Excellent service from your next step
Excellent service from your next step
They were so professional and always so helpful
Kept me informed throughout my application and always offered support and guidance

Risposta di Your Next Step
Amazing and excellent customer…
Amazing and excellent customer relations, every steps was well explained, the process was fast, easy and convenient. Thank you Chris for all you do

Risposta di Your Next Step
Alan at Your Next Step was fantastic…
Alan at Your Next Step was fantastic from start to finish. He provided clear, honest advice, secured us a great mortgage deal, and kept us fully informed throughout. Communication was excellent and nothing was ever too much trouble. A professional, reliable and supportive service—we highly recommend him.

Risposta di Your Next Step
Alan was super helpful and…
Alan was super helpful and knowledgeable. He got us a great deal and kept us informed every step of the way. He was easily contactable and answered any questions we had. Would highly recommend!

Risposta di Your Next Step
Excellent customer service
Patrick@YNS delivered an excellent and supportive service throughout the mortgage process. He was proactive and will take time to explain the available options to you which is very comforting for a first-time buyer

Risposta di Your Next Step
Alan is an excellent mortgage advisor
Alan is an excellent mortgage advisor, our experience with him was the best one. I hardly recommend him as a mortgage advisor, he is always kind and ready to help with your questions.

Risposta di Your Next Step
Mortgages made easy!
As a first time buyer, I don’t know how I would have managed the process of buying a first home with my partner without Alan’s help. He was very good at explaining complex topics in intuitive ways and I always felt like he had our backs. On several occasions we found ourselves bewildered by something in the paperwork and Alan set our minds at ease after a quick message or phone call. He was very responsive and organised but also warm and personable. Cannot recommend his services enough!

Risposta di Your Next Step
Great company
Great company, Alan was very helpful and polite and couldn’t thank him enough

Risposta di Your Next Step
Advising on a First time buyer mortgage
As a first-time buyer, I found Chris from Your Next Step incredibly helpful and attentive. He took the time to clearly explain the mortgage process, answered all my questions, and made the experience much less stressful!

Risposta di Your Next Step
Very market knowledgeable and trusted service
We were very impressed by Chris and the team’s approach and detail. Under tight timelines for our remortgage renewal, Chris’s professionalism and personal approach enabled him to provide us with a bespoke service based on our circumstances. Thorough knowledge of the current mortgage market and considerations to help us secure the right product for us.
Would recommend for a trusted and local service.
Richard and Lisa

Risposta di Your Next Step
I am so glad to have been recommended…
I am so glad to have been recommended Alan as our mortgage advisor. He made the process so simple and as a first time buyer everything seemed so complex and a bit scary. Alan took the time and explained everything so clearly and was always available to answer any questions when needed. Also provided quotes and information on insurances required.
I would recommend using Your next step & will not hesitate to use again in the future. Got my keys yesterday.
Thank you Alan.

Risposta di Your Next Step
We had a brilliant experience with…
We had a brilliant experience with Chris and would highly recommend him to anyone.
He went above and beyond to help us secure our mortgage, making the whole process smooth and stress free from start to finish. Chris was always available to answer questions, kept us fully informed, and worked incredibly hard to get everything over the line.
A genuine professional who really cares about his clients, we’re so grateful for his support and wouldn’t hesitate to use him again.
Thanks again Chris!
Much appreciated,
Marc & Rebekah

Risposta di Your Next Step
Great service and amazing knowledge of the market.
We were recommend to your next step and honestly they were amazing. Patrick was so helpful and literally found the best mortgage for our needs.
I would highly recommend them and Patrick.
Service was fantatsic.

Risposta di Your Next Step
Excellent customer service.
Patrick at Your Next Step has been brilliant and patient throughout each stage of securing my mortgage. He has explained/outlined each step along the way and this has really helped during an anxious/uncertain time. Patrick has secured me a mortgage that is at an affordable rate which is ideal and a weight off my shoulders! Thank you for all your help. I will definitely recommend Your Next Step to my family & friends.

Risposta di Your Next Step
Very happy clients! Definitely recommend Patrick!
As first time buyers Patrick was really reassuring and knowledgeable. He was very patient and answered all of our questions during such an uncertain time (there was many of them). He also provided us with options and gave us time to look into this ourselves so we could make the best decision for us. We wouldn’t go with anyone else when we need a mortgage advisor again! 10*/10

Risposta di Your Next Step
A straightforward, comprehensive service!
I don’t get mortgages and was pretty overwhelmed looking at it all. Speaking to Alan and Patrick melted that stress away. They are so informed and professional; talking me through each step and allowing me to ask questions as and when I needed. They were always so quick to reply too when I had a new question or concern. I could not recommend them enough for a straightforward, professional service.

Risposta di Your Next Step
I had a fantastic experience working…
I had a fantastic experience working with Patrick at Your Next Step Mortgage. His professionalism, expertise, and dedication made the entire process seamless and stress-free. He went above and beyond to ensure everything was handled promptly and efficiently. Truly exceptional service—I highly recommend Patrick and the team at Your Next Step Mortgage!

Risposta di Your Next Step
Patrick is the best broker ever
We are first time buyers and we didn't know even how to start with the whole thing. Patrick has made it so easy and smooth for us, that we can't thank him enough. He has definitely gone the extra mile replying our questions even out of his working time, with a brilliant attitude, that it felt like talking to a friend. He is reassuring and has calmed down our worries, he's also brilliant at explaining complicated things clearly and easy to understand. I would recommend him to anyone.

Risposta di Your Next Step
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







