The Mortgage Genie Recensioni 180

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... Leggi di più

Valutata 5 stelle su 5

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Drew Gibson did an amazing job on a tight timeline to help me buy my first house with some tricky shared ownership requirements. I would recommend using Drew as he really listens to your needs and w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Consulente finanziario
  3. Assicurazione reddito protetto
  4. Broker assicurativo
  5. Agenzia di assicurazioni sulla vita

Scritti dall'azienda

The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(180)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Mortgage Genie team are phenomenal!

I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in and sorted the whole thing. Matty, Rachel and Lewis were phenomenal, helpful, and so supportive during the whole process. I have nothing but thanks and appreciation for how they helped us. They were all very attentive and responsive and talked us through everything. I cannot recommend Mortgage Genie enough, truly the only mortgage brokers I, and everyone I talk to about them, will ever use!

29 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Don't be conned, its not an online service!

After signing up to what seemed to be an online service, nothing could be done online. They absolutely spammed my phone and email very selfishly demanding my time on their terms. I'll find someone else!

12 maggio 2026
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Hi Michael, on the page you made your advice request and enquiry from, there is a clear section which states "Phone, video or email — work around your schedule".

In addition, we've checked your claim, and reviewed the adviser's approach including the time of her call attempts and the email sent - at no point was there any sort of spam nor demands on your time.

All the best
The Mortgage Genie

Valutata 5 stelle su 5

Drew Gibson - Amazing Job

Drew Gibson did an amazing job on a tight timeline to help me buy my first house with some tricky shared ownership requirements. I would recommend using Drew as he really listens to your needs and works with you to achieve your goals.

24 marzo 2026
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Fabulous! Many thanks for the brilliant feedback for Drew and the team - they'll be delighted to hear this!

Valutata 5 stelle su 5

Excellent experience

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incredibly approachable. Rachel stayed on top of every detail to ensure everything was executed perfectly and on time. We couldn't be happier!

9 aprile 2026
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you for your comments - Rachel is a start and will be delighted to hear this!

Valutata 5 stelle su 5

Rachel dealt with our case

Rachel dealt with our case , cannot recommend her enough !!!
She was friendly and extremely efficient and handled things perfectly for us .
Nothing was too much to ask when ever I needed help or assurance . Thanks very much Rachel you have helped us get our dream family home . Mr and Mrs Plumpton

15 agosto 2025
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you very much for taking the time to leave these comments. Rachel will have a massive smile on her face when she hears the feedback, and knowing that you're so happy with her support. Thanks for working with us!

Valutata 5 stelle su 5

Great service and experience

Adam set us up with life insurance and critical illness cover.
He was able to arrange an appointment really quickly and found cover that was perfect for us both within our desired budget.
He was friendly and really helpful at explaining everything included in the policies.
Would highly recommend Adam and The Mortgage Genie to friends and family.

20 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

An extremely supportive company

James was fantastic in helping me secure a mortgage offer and kept me updated throughout the process. He was always willing to answer any questions I had and made the process way easier than it could have been. Adam was great helping me to source the necessary insurance products and supported when there were delays from the bank. Purchasing my first ever property was really stressful but both guys made the experience much easier and I felt like I was in safe hands the whole way through

1 aprile 2024
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you! We're delighted to hear that you had such a great experience, and thank you for sharing. We'll let James & Adam know that they've a great job with the mortgage and your insurances. Thanks again for working with us

Valutata 5 stelle su 5

Adam provided a thorough review of our…

Adam provided a thorough review of our policies, concisely explained benefits of switching and promptly answered any additional questions we had, securing us the best cover at a cheaper price! Would definitely recommend his service.

7 febbraio 2025
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you for sharing! Adam will be delighted to hear this feedback. Many thanks for choosing to work with us.

Valutata 5 stelle su 5

Excellent Service

Me and my partner are first time buyers, so the thought of getting our mortgage was really daunting for us. Rachel at The Mortgage Genie made the process so pleasant for us, we did not have anything to stress about as she sorted everything for us. We would not have been able to get our mortgage without Rachel’s help. I highly recommend Rachel and The Mortgage Genie to use as your mortgage brokers. Thank you so much😊

7 febbraio 2025
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you! We've shared this with Rachel and she's over the moon for you. It's been a pleasure supporting you and we look forward to helping in the future too!

Valutata 5 stelle su 5

Excellent

Excellent, dedicated and professional service. Highly recommended

1 gennaio 2025
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Many thanks for sharing your feedback. We're delighted to know that you'd recommend our services!

Valutata 5 stelle su 5

Andrew Dougal and the rest of his team…

Andrew Dougal and the rest of his team are very helpful and responsive. Had a mortgage in principle confirmed within a couple of days.

8 aprile 2024
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Thank you very much! We will share this with Andrew and his team, they'll be delighted to know that their hard-work is appreciated. Thank you for choosing to work with us!

Valutata 5 stelle su 5

The mortgage Genie provides a 5 star…

The mortgage Genie provides a 5 star service for all aspects of remortgaging, home and life insurance

1 agosto 2024
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

We pride ourselves on our service, so we're extremely happy to see that you'd rate us 5 Stars! Thank you for choosing us!

Valutata 5 stelle su 5

The Mortgage Genie

The Mortgage Genie, especially Andrew, consistently provides exceptional service. My extensive experience with the Mortgage Genie over the years has shown their unmatched level of service. I highly recommend their services.

1 settembre 2024
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

As usual, thank you for your loyalty and working with us over the years. We're delighted with your feedback and look forward to sharing it with the team!

Valutata 5 stelle su 5

10/10 Andrew Dougal

I have used the Mortgage Genie for the last 8 years and 4 mortgage changes.
Andrew Dougal is absolutely fantastic. I don’t need to worry about when my mortgage is due for renewal as he contacts me well in advance.
I have a busy life and it can take me some time to come back to him but he’s so patient and helpful
He’s got me excellent offers, especially in the current climate, and offers me great advice and help.
He arranges reviews of my life assurance and mortgage protection too,

I’d highly recommend the Mortgage Genie and Andrew. Although anyone I have spoken to have been super helpful, responsive and efficient .

It’s definitely a 10/10 from me!

23 ottobre 2024
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

And it's a 10/10 from us! Thank you so much for your kind words and for choosing us! We've shared the feedback with Andrew and the team and they're over the moon with your comments

Valutata 5 stelle su 5

Mortgage on first home

Andrew was very helpful in providing multiple quotes and helping find the best mortgage option for me as a first time buyer with a tight budget. This helped me secure my property, and he was super prompt in providing updated quotes.

6 gennaio 2024
Non scritta su invito
Logo di The Mortgage Genie

Risposta di The Mortgage Genie

Brilliant! Thank you so much for your feedback. Being able to provide an accurate, detailed but quick service is what we pride ourselves on.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più