Yellowcom - Belfast Recensioni 331

Gerard from yellowcom has been a pleasure to deal with, he has went above and beyond to meet our requirements. It’s a breath of fresh air to be able to speak to someone on the phone about phones and broadband without being overwhelmed with information and more importantly understanding what’s entailed.

Great company great service

I had my training today with Connor from the Belfast office. It was informative and easy to follow. Would recommend.

Have just recently joined and everything has been managed well so far. We have had a few connection issues changing over suppliers but Angela and team have ensured everything is now working well and service is better than with previous provider. We are happy we made the switch!

The account management team are super to deal with! Always pleasant and happy to help. Keely my account manager is always on hand.

Gabriel 0's technical knowledge of Microsoft, and ways to diagnose and fix issues using remote access. He is patient and always polite. He is a great asset to Yellowcom. Thank you

Andrew dealt with our technical issue quickly and efficiently. Great service.

MESSAGE CHANGE ON PHONE.
Anthony was extremely helpful, friendly and so polite. He helped me immediately and put me at ease with changing the message on our company phone while we go off on holiday,

Yellowcom provides our business Ardoyne Youth Club with internet service. The process from start to finish was handled with great professionalism. The engineer Fionntan that attended our site was very helpful and explained the process. Would recommend Yellowcom!

Extremely happy with service so far - Thank you Deaglan for the first class service and for making the transition to Yellowcom so smooth!

We switched to yellowcom as our new provider which we experience a few issues as expected when swapping over .We have been having call issues with our phones for as of recently which thanks to Anthony and Bailey has been resolved. They have both worked tirelessly to fix the problem throughout the week. Such kind and understanding people. Always greeted with a positive attitude. Any problems I have had with the phones Anthony and Bailey have done everything they can to get us back up and running as soon as possible. Anthony has always kept me up to date on what the problem is and how they plan to fix it.

Initially, the issue looked like it might not be resolved however Anthony made sure to follow up on possible solutions to make sure we got sorted. Much appreciated!

Dealt with Keely and the account management team over the past month. Have been with Yellowcom for years always great service and competitive prices

Massive thank you to all the members of the account management team, very useful and the service was very good

The team at Yellow com are very helpful & knowledgeable at resolving phone issues. Anthony helped me with my call forwarding schedule. Set up perfectly. Thank you

We are a very recent customer with Yellowcom and when we experienced an outage at our company we dealt with Rachel. She was incredibly patient and knowledgeable and had our system up and running in no time. Great to have a company like this who employs great staff looking after us.

I recently left Yellowcom. Long story short, I was approached by another provider for an all singing, all dancing phone system cheaper than what I was paying. How wrong I was!! I will not mention the other company, however I knew instantly I had made a massive mistake, the “new” system couldn’t do half of what the phone system I had with Yellowcom could. I got back in touch with my old account manager Keely, explained the situation who was more than helpful. I then spoke to her manager Jenny who guided me through the process of returning to Yellowcom. I was able to get everything back up and running within a matter of days. Fiontann came out to help set the system back up and running. Stephen and Gerard both checked in with me a week apart. I honestly cannot fault the guys at Yellowcom. They have exceeded my expectations. I honestly would urge ANYONE to think twice about moving just for a few pounds cheaper a month. Not worth it and I wouldn’t even consider moving again! Great job Yellowcom

Great service as always.

Thanks!

Steffy.

I was chatting with Rachel this morning about an ongoing issue and she was extremely helpful in resolving the problem. She has a great understanding and knowledge of the job. She is an assett.

Andrew @ Yellowcom is a pleasure to deal with. Highly competent, efficient and generally just a nice person. Thanks again