We have had our phone system with Yellowcom for approx 2 years. The initial setup was quick, easy and painless. There have been no real issues since installation and any time we have required assistan... Leggi di più
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Cameron Reid was extremely helpful in securing a new deal for us after our contract was up. We have had very little issues since changing to Yellow.com 4 years ago, considering our wi-fi went down f... Leggi di più
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Yet again Yellow com have been very helpful as always. The after care team are always very prompt and getting in touch. Cameron Reid touched base with us immediately after our engineer visit to keep... Leggi di più
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When things go as they should, it's easy to appear to have good customer service, but the real test of customer service is what happens when things don't go as planned, and this is where Siobhan and... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Leading provider of mobile and landline solutions for business
Informazioni di contatto
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Regno Unito
- yellowcom.co.uk
4,9
Eccellente
843 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Cameron was responsive and answered…
Cameron was responsive and answered queries efficiently.
4 agosto 2026
Non scritta su invito
We found Mr Kinnaird to be a thoroughly…
We found Mr Kinnaird to be a thoroughly professional and polite engineer, the issue diagnosis and remedial work was completed quickly and he gave a concise report in layman’s terms so we fully understood all aspects of the issue, he is a credit to his company.
29 luglio 2026
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Risposta di Yellowcom
Thank you for your feedback, Gordon. We’re delighted to hear that Keith Kinnaird provided such a professional and courteous service. It’s great to know he diagnosed and resolved the issue quickly while explaining everything clearly and in a way that was easy to understand. We’ll be sure to pass your kind words on to Keith.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Service Very Professional
Great Service And Keith Kinnaird Was Very Professional
1 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Jack. We’re delighted to hear that you received such great service and that Keith provided a professional experience throughout. Thank you for taking the time to leave a review.
The Yellowcom Team
great people to work with always a…
great people to work with always a pleasure
27 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback, David. We’re delighted to hear that you enjoy working with Yellowcom and that our team continues to make every experience a positive one. Thank you for taking the time to leave a review.
The Yellowcom Team
I was dealing with Rachael and it was…
I was dealing with Rachael and it was quick and good deal
29 luglio 2026
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Risposta di Yellowcom
Thank you for your feedback, Dalius. We’re delighted to hear that Rachael provided a quick and efficient service while helping you secure a great deal. Thank you for taking the time to leave a review.
The Yellowcom Team
Support Services good
I spoke to Natalie from their support services on the phone and she has always helped us with any problem. Nothing is too small to fix and is always so cheerful on the phone.
23 luglio 2026
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Risposta di Yellowcom
Thank you for your wonderful feedback, Elizabeth. We’re delighted to hear that Natalie has consistently provided such helpful and cheerful support whenever you've needed assistance. It’s great to know that no issue is ever too small and that you can rely on our team to help.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Local Company
We have had our phone system with Yellowcom for approx 2 years. The initial setup was quick, easy and painless. There have been no real issues since installation and any time we have required assistance the local staff have been friendly and helpful ensuring issues were sorted in a timely manor and with professionalism.
22 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, we’re delighted to hear that your experience with Yellowcom over the past two years has been so positive. It’s great to know the initial installation was smooth and that our local team has continued to provide friendly, professional support whenever you’ve needed assistance.
Thank you for taking the time to leave a review and for your continued trust in us.
The Yellowcom Team
Dealing with Rachael
17 luglio 2026
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Risposta di Yellowcom
Hi Carmel,
We’re delighted to hear that you had a positive experience dealing with Rachael. Thank you for taking the time to leave a review.
The Yellowcom Team
Our account manager Carly is always…
Our account manager Carly is always very helpful and sorted my queries very quickly.
10 luglio 2026
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Risposta di Yellowcom
Hi Kerry,
Thanks so much for your feedback! This is the customer service we take pride in. We'll be sure to pass on your kind words to Carly.
The Yellowcom Team
Eoghan came down to us today and was…
Eoghan came down to us today and was such a great help! Thank you so much!
9 luglio 2026
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Risposta di Yellowcom
Hi Lauretta,
We appreciate your kind words and we're delighted Eoghan was such great help - we'll be sure to pass on your feedback.
The Yellowcom Team
Ciaran was a great help in setting up…
Ciaran was a great help in setting up our phone system and providing instructions on how to use the system. I would highly recommend yellowcom.
8 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Ciaran was able to help with setting up your phone system and clearly explain how to get the most from it. Your recommendation is greatly appreciated, and thank you for taking the time to share your experience.
The Yellowcom Team
RACHEL DEALT WITH OUR VERY SERIOUS…
RACHEL DEALT WITH OUR VERY SERIOUS ISSUE PROMPTLY AND IN A VERY FRIENDLY AND SUPPORTIVE MANNER.
7 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback. We’re delighted to hear that Rachel responded so promptly and supported you through such a serious issue with professionalism and care. It’s great to know she was able to provide the help you needed when it mattered most. Thank you for taking the time to share your experience.
The Yellowcom Team
Absolutely Fantastic Team
Absolutely Fantastic Team! Victoria, Gavin and Fionntan, dream team from start to finish.
7 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Nicola. We’re delighted to hear that Victoria, Gavin, and Fionntan made such a great team and provided an excellent experience from start to finish. We’ll be sure to pass your kind words on to them. Thank you for taking the time to leave a review.
The Yellowcom Team
Excellent response times From Natalie
Excellent response times From Natalie, when i sked to change over to another line.
8 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback, Jim. We’re delighted to hear that Natalie responded so quickly and made your changeover to another line straightforward. Thank you for taking the time to share your experience.
The Yellowcom Team
Customer Service
Dealt with Natalie at Yellowcom. Customer service is very good, always prompt and helpful.
6 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback. We’re delighted to hear that Natalie provided such prompt and helpful support. Delivering excellent customer service is something we take great pride in, and we’re pleased you had such a positive experience. Thank you for taking the time to leave a review.
The Yellowcom Team
Natalie sorted my issue out quickly and…
Natalie sorted my issue out quickly and I am one very happy customer!
7 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback, Steph. We’re delighted to hear that Natalie was able to resolve your issue quickly and leave you as one very happy customer! Thank you for taking the time to share your experience.
The Yellowcom Team
From moving IT Support to Yellow Com…
From moving IT Support to Yellow Com along with New Website Design I have to say that the Belfast Team have been extremely professional and prompt in sorting any daily IT Issues and the New Website process has been working seamlessly due to great communication between all parties.
Super happy with the Customer Service Provided.
3 luglio 2026
Non scritta su invito
Risposta di Yellowcom
Thank you for your fantastic feedback, Amanda. We’re delighted to hear that your move to Yellowcom for both IT Support and your new website has been such a positive experience. It’s great to know our Belfast team has been professional and responsive with your day-to-day IT support and that the website project has progressed seamlessly through clear communication.
Thank you for taking the time to share your experience. We’re delighted to be supporting your business.
The Yellowcom Team
Disingenuous company
Disingenuous company. Mis sold contract. Was not informed there would be a separate bill for hire of phones in addition to the monthly payment, through a third party company that has nothing to do with them! Lack of transparency on billing information and contract length/type
3 luglio 2025
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Risposta di Yellowcom
Hi Lynn,
We’re genuinely sorry to read your review and apologise for the upset and frustration this situation has caused.
We understand how concerning billing or contract issues can be, especially if you feel information was not made clear at the time. We would like the opportunity to look into this properly, however we’re unable to locate your details on our system from the information provided here.
Please email support@yellowcom.co.uk with the subject line “Complaint” including your business name, account details and any relevant billing or contract information, and our team will review this as a priority.
The Yellowcom Team
Handling Hiccups
When things go as they should, it's easy to appear to have good customer service, but the real test of customer service is what happens when things don't go as planned, and this is where Siobhan and Yellowcom really excelled.
After a billing error, Siobhan took care of the issue and was extremely helpful and friendly, and she stayed involved until the problem was resolved.
I am very happy with the service I recieved.
5 giugno 2026
Non scritta su invito
Risposta di Yellowcom
Thank you for your thoughtful feedback. We’re delighted to hear that Siobhan provided such excellent support when things didn’t go to plan. It’s great to know she stayed involved, kept you informed, and ensured the billing issue was fully resolved. Thank you for taking the time to share your experience.
The Yellowcom Team
Cameron is always helpful with any…
Cameron is always helpful with any assistance that is needed
30 giugno 2026
Non scritta su invito
Risposta di Yellowcom
Thanks Aiden! Glad Cameron's always able to help out when you need it. We'll be sure to pass this on to him.
The Yellowcom Team
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