Customer service is lousy. I have had this since May, & it is now July, & customer service STILL has not fixed the issues. They target advertised Veteran's, & then screw them over. AVOID the aggravati... Leggi di più
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As someone who has dealt with chronic back pain for years, I was skeptical about using a VR program. However, this softwear became an essential part of my daily routine. The combination of guided brea... Leggi di più
i have had a subscription since the late fall of 2025. its been issue after issue and nothing resolved. they are taking medicare funds each month yet i have yet to have a clinical coach assigned and... Leggi di più
Shelby has helped me so much to discover coping mechanisms using the XR apps. She asks me questions to determine how I'm feeling and gives me feedback to help resolve whatever issue I may be having. I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Clinica medica
- Servizio di assistenza sanitaria domiciliare
- Servizio di salute mentale
- Terapista occupazionale
- Clinica di fisioterapia
Scritti dall'azienda
XRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.
Informazioni di contatto
200 Highland Ave. STE 201, 02494, Needham, Stati Uniti
- 1-800-977-0049
- info@xr.health
- xr.health
3,0
Nella media
144 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My only issue with XRHealth was getting…
My only issue with XRHealth was getting billed for services that been paid previously. What should have been an easy thing to correct on their part, took a while to resolve.
26 gennaio 2022
Risposta di XRHealth
Hi DJ, Thank you for your 4-stars and genuine feedback. So glad you had a positive experience during your treatment. I am sorry to hear about your experience with the billing system. We are always ironing out the kinks, and working with insurance companies to make the process smoother than ever! If you are still having any problems, please reach out to us- we will take care of you! Thanks again for writing! Best, Jessica
Great company!
Great company!
They really focused on providing you help that best suited your individual needs
25 gennaio 2022
Risposta di XRHealth
Hi Alex, Thank you for your generous and positive feedback. Yes, we have compassionate therapists working to personalize therapy to make real changes in people's lives. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. And the 1:1 with a therapist is so helpful for people with a range of conditions and symptoms. We would love to bring access to more people, so please share with your friends and family, as well as your doctors and medical providers. Thanks again for writing! Best, Jessica
Good product when it works.
I use thisfts while often, but the system shifts while doing exercises. System headset doesn;t stay in place.
25 gennaio 2022
Risposta di XRHealth
Dear Wayne,
Thank you for your honest feedback and for taking the time to write... I am so sorry it sounds like you had some trouble making the headset fit correctly- did you turn the silver dial on the headset to adjust it to fit snuggly? The headset weighs only less than 1 pound, so we always coach people to tighten the dial for a snug fit to stay in place! Do you still have the headset and could you give it a try? Please reach out to your personal therapist and we can walk you through it! Thanks again for writing! Best, Jessica
Risposta di XRHealth
Hi Janice, Thank you for your generous and positive feedback. Yes, we have compassionate therapists working to make real changes in people's lives. Enjoying therapy is part of why our VR therapy is so effective- people actually WANT to do it :) Thanks again for writing, and spread the word to your family and friends! Best, Jessica
PT with Goggles
PT with Goggles
This PT was one of the most unique & creative therapy
sessions , I have experienced. It was bit challenging but productive and Brain Stimulating . My Therapist Michael Clemente was one of the best, he was very helpful and patience and above all very encouraging . I wouldn't mind trying again.My only recommendation is to improve the software as there were few glitches.
25 gennaio 2022
Risposta di XRHealth
Hi JM, Thank you for your positive feedback- you nailed it with your description of unique and creative! I am so glad you have been so impacted by the experience that you would do it again! Therapy that people actually WANT to do- that is our mission! We appreciate your comments, and strive to bring access to more and more people who can benefit from this innovative therapy. Please help spread the word to family, friends, and you doctors! We are here for you! Best, Jessica
Risposta di XRHealth
Thank you for your positive feedback! We love to hear that we are getting things moving again! Therapy and regaining function is hard work and we are so glad to offer an engaging and fun way to make actual progress! Spread the word and share your feedback and improved movement with friends and your doctors :) Best, Jessica
Thus far I am totallly impressed with…
Thus far I am totallly impressed with XRHealth from a technology standpoint but even more importantly, I'm completely impressed with my therapist Michael Rose. Michael is the best Psychologists that I have ever spoken to! He really cares about his patients and I've seen my share of Psychologists in my time. I sincerely believe that over time Michael, along with the amazing XRHealth Virtual Technology Headset help me to become the best that I can be from a Psychological perspestive. Thank you Michael an XRHealth.
21 gennaio 2022
Risposta di XRHealth
Dear Mark, Thank you for your enthusiasm and generous positive feedback! Yes, we have compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please also recommend to your friends and family, as well as your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica
Nothing but praise for my OC
Nothing but praise for my OC. Caring, committed, and makes me feel comfortable and courageous!!
19 gennaio 2022
Risposta di XRHealth
That is certainly high praise! Thank you for sharing your feedback. We are thrilled that you had a successful therapy journey! Please keep in touch and keep spreading the word! Warmly, Jessica
Everything went very well.
19 gennaio 2022
Risposta di XRHealth
Thank you for the feedback! Wishing you continued progress and wellness! Best, Jessica
XR Health is amazing!
XR Health is amazing!! Dr. Ashley Robinson is amazing to work with as are all the staff!! The ability to do PT in home via zoom & using the Virtual Reality (VR) headsets make working out fun and easy to keep up with on a daily basis. They set you up for success, the rest is in your hands! I absolutely love that they offer a monthly plan to keep going once your discharged as for most of us who need PT, continuing that exercise program and more is how to stay as healthy as we can. Thank you XR Health!!
18 gennaio 2022
Risposta di XRHealth
Stacey, Thank you for your enthusiasm and positive feedback! Yes, we have compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please also recommend to your friends and family, as well as your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica
I am so glad I found this on Facebook
I am so glad I found this on Facebook! I have a lot of medical issues and exercising is very difficult but XR Health got me up and moving. I worked in the medical field for over 30 yrs. Including PT and this is awesome in so many ways, I see how this could help so many people of all ages for so many different Health issues. Thank you, Now more insurance Companies need to get on board!!!!!
18 gennaio 2022
Risposta di XRHealth
Wow, Dianne, Thank you for your generous and positive feedback. It is great that you can see the value for many different conditions that impact people's health and wellness. The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please also recommend to your friends and family, as well as your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica
Dr Sarah Ortiz was excellent
Dr Sarah Ortiz was excellent - gave me great exercises to do for my hip problem and I like how she first demonstrates them before I do them. Thanks
18 gennaio 2022
Risposta di XRHealth
Hi Maureen, Thank you for your feedback. So glad you had a positive experience with Sarah, your therapist, and the effective exercises! Thanks again for writing! Best, Jessica
My PT via telehealth
My PT experience was during the early days of theCovid pandemic and seeing anyone, even on a screen was wonderful! My assigned PT was knowledgeable about my condition and able to apply exercises to real life. The VR was fun and also right on target for my challenges.
18 gennaio 2022
Risposta di XRHealth
Hi Margie, Thank you for your generous and positive feedback. Yes, we have skillful, compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. We would love to bring access to more people, so please share with your friends and family, as well as your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Warmly, Jessica
I enjoy the meditation and sleep…
I enjoy the meditation and sleep videos. The other stuff is awful. I think you could be a a little better on the pain management. I would like some videos specifically meant to help with complex regional pain syndrome.
18 gennaio 2022
Risposta di XRHealth
Dear Joan, Thank you for your feedback! We certainly target general pain syndromes in the VR environment, and have plans to drill down more specific syndromes, as you mentioned. Thank you again for writing, and we are glad you benefitted from the meditation and sleep applications. There are very few effective sleep therapies out there, so we are happy to offer help to people who suffer with sleep issues (many of us!!) Thanks again! Warmly, Jessica
The games were excellent and engaging…
The games were excellent and engaging for my 77 year old mother! She was doing exercises almost daily. But the best part was her physical therapist - Michael. What a wonderful guy who made PT over zoom fun.
18 gennaio 2022
Risposta di XRHealth
Hi Irina, Thank you for your generous and positive feedback. Yes, we have compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. So glad your mother valued the therapy and continues to make progress! Thanks again for writing! Best, Jessica
Before I was introduced to XR Health I…
Before I was introduced to XR Health I Was not able to even bend over let alone touch my toes. I had horrible problems sitting. I have permanent nerve damage In both of my legs starting at my tailbone and going down the back. That’s why sitting was so hard because it started right at my tailbone.
I had been to physical therapy before in person and always ended up feeling worse. I had pretty much given up until my pain management doctor signed me up for XR health. I am so blessed he did this for me. My therapist Philip was so patient, informative, encouraging always telling me that I could do these things that he wanted me to do and he would even do them with me. He never pushed me beyond what I thought I could do or what my body could do. He was very patient. The VR headset part of the therapy Was awesome! After you get over a little bit of nausea! Lol the experience is wonderful lots of great exercises tailored just for you by your therapist. I cannot say enough good things. A year later I am doing stand up aerobic exercise routines every day. I love it and feel so much better. My legs still have their days were they are not happy, but my life is 100% better than it was before I started therapy with XR Health!!!
I think that it is great!! I could go on and on but I think you get the point it is a very very good experience I recommend it to anybody.
Sincerely,
Jennifer Wegley
18 gennaio 2022
Risposta di XRHealth
Dear Jennifer, WOW!! Thank you for the positive feedback. The transformation you detailed is the reason we have so many people who are recommending our VR Therapy- it actually works! We are so glad you tried this and found such significant improvement in your movement, as well as pain management and actual nerve pain improvment! We would love for more people to be AMAZED, just as you were, so please continue to spread the word, so others can also benefit from the transformational power of VR, as you did. Thanks again for taking the time to leave us feedback. You can pass along my personal email to any of your doctors who were so in awe with your progress, as I am the clinical specialist who works with providers on bringing access to more patients like you! Best to you, Jessica jessicaa@xr.health
The physical therapist was terrific
The physical therapist was terrific. The exercises he taught me are very helpful. I am not sure how the VR component helped with my Parkinson’s symptoms.
18 gennaio 2022
Risposta di XRHealth
Dear Mark, Thank you for sharing your experience! We do have highly skilled therapists who personalize therapy to your individualized needs and goals. I am so glad you did well with the treatment plan. The VR has a few components that actually help with neurological symptoms, including Parkinson's....First, the VR is an immersive way to engage within therapy, creating intrinsic motivation and actually impacting the neurotransmitters- increasing release of dopamine. Second, VR integrates motor skills and cognitive skills to effectively rewire and form new pathways in the brain (neuroplasticity). Third, the data collected in each session is possible through the VR analytics and is important in giving you biofeedback on your ongoing progress. It is nice to have these objective measures of your ROM, reaction time, smoothness of movements, speed of movements, and cognition, to share with your doctors a well! Hopefully this clarifies a bit about why we actually use the VR component to maximize function and optimize quality of life! Best to you! I'm happy to answer more questions, as I am one of the therapists on the team her. You can email me directly- jessicaa@xr.health. Best to you! Jessica
My experience with XRHEALTH was great
My experience with XRHEALTH was great ! I wasn’t expecting it to even be something I would enjoy or find useful but boy was I wrong! I am much improved physically but more than that I am motivated to continue to exercise as I am able and set goals for myself that are reasonable. My therapist, Morgan was amazing and got me they a very hard time . XRHealth is a great program in my opinion!
18 gennaio 2022
Risposta di XRHealth
Wow, Karlyn, Thank you for your enthusiasm and positive feedback. It is always great to have people share just how beneficial the therapy is, and how personalized treatment can be! I am so glad you improved physically and had high motivation! The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please spread the word! Thanks again for writing! Best, Jessica
I cannot possibly say enough good…
I cannot possibly say enough good things about this program and the exceptional care I received from my O.T, Vaishali Patel. Professional, encouraging, supportive, kind and genuine are just a few of her qualities. In the relatively short time I was a patient,this program did more to address my anxiety issues than years of conventional therapy ever did
23 dicembre 2021
Non scritta su invito
Risposta di XRHealth
Amazing feedback! Thank you for sharing your very positive experience with our skilled therapists. Reading this testimonial about your anxiety relief after just a short time with our therapy, versus years of traditional therapy should encourage many other people, as well as doctors, to jump into the VR therapy experience. So, thank you for sharing and for spreading the word about how this impacted your life! Best to you, Jessica
Simple and Effective
It was so easy to get started and so easy to stay motivated because it's right here at home. I don't have to leave the house for appointments so I'm in a calm and relaxing environment physically and virtually.
23 dicembre 2021
Non scritta su invito
Risposta di XRHealth
Thank you for the feedback! I am so glad you shared how much this therapy benefitted you, in many ways.... convenience, motivation, calming! So glad you experienced it all! Please spread the word and keep making progress! Best to you, Jessica
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