Customer service is lousy. I have had this since May, & it is now July, & customer service STILL has not fixed the issues. They target advertised Veteran's, & then screw them over. AVOID the aggravati... Leggi di più
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Scopri cosa dicono le persone
As someone who has dealt with chronic back pain for years, I was skeptical about using a VR program. However, this softwear became an essential part of my daily routine. The combination of guided brea... Leggi di più
i have had a subscription since the late fall of 2025. its been issue after issue and nothing resolved. they are taking medicare funds each month yet i have yet to have a clinical coach assigned and... Leggi di più
Shelby has helped me so much to discover coping mechanisms using the XR apps. She asks me questions to determine how I'm feeling and gives me feedback to help resolve whatever issue I may be having. I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Clinica medica
- Servizio di assistenza sanitaria domiciliare
- Servizio di salute mentale
- Terapista occupazionale
- Clinica di fisioterapia
Scritti dall'azienda
XRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.
Informazioni di contatto
200 Highland Ave. STE 201, 02494, Needham, Stati Uniti
- 1-800-977-0049
- info@xr.health
- xr.health
3,0
Nella media
144 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to work with everything went…
Very easy to work with everything went smoothly insurance is paying for my treatment I'm loving the virtual therapy and it's helping my neck and back a lot I will probably pay out of pocket once I have used up all my insurance this is amazing!
9 agosto 2022
Risposta di XRHealth
Thank you for the great feedback! We are glad that you are feeling better and that the treatment is showing great results. Best of health! The XRHealth team
My only problem is that it can be…
My only problem is that it can be difficult to reach the central office. Otherwise, my therapist, Sarah Ortiz, is wonderful ‼️
8 agosto 2022
Risposta di XRHealth
Thank you for the feedback, we have taken your note and have been working on improving our office service as well. Best of health! The XRHealth team
Unequivocally useful for any age group
“Very User” friendly.. give it patience and learn with it, grow with it, you will gain so much more than you had! It’s a passport (al) to health! Enjoy we only get to live once!
The staff is highly skilled and very endearing, full of respect and integrity at every turn!
That statement applies to all departments that I have had to deal with!!😉💯💯
Best
Toni Baker
2 agosto 2022
Risposta di XRHealth
Thank you so much for this wonderful feedback, we are truly happy we could help you and that it was a great experience all together. This is what we're here for! The XRHealth team
XR Headset...
I enjoy working with the XR Headset and I like my therapist Melissa alot, She is funny and great to work with!
18 luglio 2022
Risposta di XRHealth
Thank you for the great feedback! The XRHealth team
Excellent Evaluation
Lindsey did an excellent job evaluating and understanding what I would need. She was patient, thorough, and professional. I am looking forward to starting this program.
17 luglio 2022
Risposta di XRHealth
Thank you for the wonderful feedback! The XRHealth team
Thank you for your excellent care and…
Thank you for your excellent care and compassion while working with my grandfather on his ROM and memory. It was a valuable experience for the whole family and very convenient not to have to leave the house for PT.
20 giugno 2022
Risposta di XRHealth
Thank you for the kind words! So happy we could help and bring great value to your grandfather and the whole family. Best of health to you all, the XRHealth team
It was okay but I'm not interested in…
It was okay but I'm not interested in any more at this time
24 maggio 2022
Risposta di XRHealth
Thank you for taking the time to leave us a review! We are so glad you were with us for VR therapy, but I would love to know how your 3 stars could have been 4 or 5 stars? Just okay because you didn't have the expected outcome? Please contact me directly, if you want to provide more about your experience- we are always looking to improve so we can provide the BEST experience! Thanks again for taking the time. Warmly, Jessica (jessicaa@xr.health- feel free to write more about your experience.)
I LOVE XR Health!
My experience thus far with XR Health has been excellent! I am being treated very well; those whome I've interacted with at XR Health have been nothing less than kind, courteous, knowledgeable, helpful, happy to answer my questions, respectful, and compassionate. The virtual reality treatment program, for me, is awesome! I'm learning alot and having fun while getting healthier (mind & body collectively). I look forward to doing my treatment plan every day, and haven't missed one yet- and I'm usually notorious for being late for literally everything, but not this. I love it. I absolutely would (and do) recommend XR Health to everyone. 😊
23 maggio 2022
Risposta di XRHealth
Dear Dawn, Wow, thank you for your generous and enthusiastic feedback! You said it best- healthier in mind and body, with an awesome and excellent experience! We couldn't ask for anything else! Thank you so much for recommending this to everyone! Yes, we are all about making real changes in people's lives and bringing therapy to where people are- even their living rooms.
The VR environment is unique and one of a kind- We would love to bring access to more people, so, as you offered, please GET THE WORD OUT :) ... (and feel free to share my direct contact info - jessicaa@xr.health) with your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica (Clinical Liaison, Provider Relations, Clinical Outcomes)
I like the XR health
I like XR health because it helped me get my arm back in shape and it doesn't hurt anymore
27 aprile 2022
Risposta di XRHealth
Thank you for your positive feedback! We love to hear that your condition has improved, and that you are no longer in pain! Help us spread the word and share your feedback and benefits with friends and your doctors :) Best, Jessica
Everything has been great from the VR…
Everything has been great from the VR equipment arriving in a timely manner, to PT being easily accessible as I am sharing a car with my daughter.
25 marzo 2022
Risposta di XRHealth
Thank you for your positive feedback! We love to hear that you have had a great experience! Accessibility is a great benefit! :) Best, Jessica
VISUAL REALITY CAN EDUCATE EACH INDIVIDUAL AT THEIR OWN PACE!! IT IS EXCITING TO BE AT THE EPIS OF THE MOST FANTASTIC EDUCATING TOOL FOR OUR CHILDREN & ANYONE WHO HAS BRAIN PROBLEMS
I HAD 2 OF THE BEST THERAPISTS THAT WORKED WITH ME TO STRENGHTEN MY BODY MY COGNITIVE SKILLS AND MY MEMORY!!
USING VR YOU ARE TAKEN TO A CARNIVAL OR FUN ENVIRONMENT & YOU LEARN IN THIS PLEASANT ENVIRONMENT!! YOU LEARN HOW TO RELAX AND TAKE A MEMORIZED LIST OF THINGS AND PULL THEM OFF THE CONVEYER WITH THE SWEEP OF YOUR HAND!
I WENT FROM NOT BEING ABLE TO REMEMBER 3 ITEMS TO REMEMBERING 9 ITEMS IN A VERY SHORT TIME BY PRACTICING WITH THIS "GAME"!!
YOU REALLY CAN SEE FOR YOURSELF HOW WELL YOU ARE DOING!!
I LOVE THAT I CAN PRACTICE ALL WEEK LONG AND IMPROVE MY SKILLS BY MYSELF INSTEAD OF WAITING FOR THE THERAPIST TO HAVE TO FEED ME EVERY EXERCISE!!
YOU ARE IN CHARGE OF YOUR OWN GROWTH!!
THE MORE YOU PRACTICE, THE BETTER YOU GET!
THEY ALSO HAVE AN APP ON THE PHONE WHERE YOU CAN SEE YOUR PROGRESS MORE CLEARLY!
THE THERAPISTS THAT I HAD WERE EXCELLENT!!
THEY WERE ON ZOOM ON TIME, ENCOURAGING ME AND PUSHING ME FURTHER EACH WEEK!! NO PLACE FOR SLUGS IN THESE CLASSES!!
I TOLD MY FRIEND ABOUT VR FOR HER HUSBAND WHO WAS DEPRIVED OF OXYGEN DURING A SURGERY!! OMG!!!
THAT DEPRIVES THE BRAIN & CAUSES SEVERE LOSS OF COGNITIVE AND BODY ABILITY!!
HE CAN DO THE EXERCISES BY HIMSELF WITH THE VR EQUIPMENT AND IS ENJOYING IT VERY MUCH!!
THE MAGIC OF VR IS WHAT IT MAKES LEARNING FUN!!!
I DID NOT GET PAID TO WRITE THIS!!
I AM NOT ASSOCIATED WITH THIS ORGANIZATION!
I WANT TO GET THE WORD OUT FOR ANYONE WHO WANTS OR NEEDS TO EXPAND THEIR MEMORY OR COGNITIVE SKILLS TO LOOK INTO THIS WELL EQUIPPED & RUN ORGANIZATION!!
16 marzo 2022
Non scritta su invito
Risposta di XRHealth
Dear Carol, You said it best! the MAGIC of VR Therapy! Thank you so much for your all CAPS review with enthusiastic feedback! Yes, we are all about making real changes in people's lives and bringing therapy to where people are- even their living rooms. Thanks for the example of your friend's husband on home oxygen- these are the success stories that are real-life and impactful!
The VR environment is unique and one of a kind- We would love to bring access to more people, so, as you offered, please GET THE WORD OUT :) ... (and feel free to share my direct contact info - jessicaa@xr.health) with your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica (Clinical Liaison, Provider Relations, Clinical Outcomes)
Best therapy ever!
I have never had therapy like this. This was the best experience I have ever had and will definitely come back for any other therapy needs. The company, the tech support, and my personal therapist were extremely nice but very helpful too! I started out in so mich pain and with limited range of motion, by time I was done I had almost gottwn my comolete range of motion back and my pain was greatly reduced! Their VR therepy did way more than any of the traditional therapys I have done. I would highly rexommend using XR Health for all ur therepy needs whether young or old. Thanks XR health!
13 marzo 2022
Non scritta su invito
Risposta di XRHealth
Dear Kara, Thank you for your enthusiasm and generous positive feedback! Yes, we are all about making real changes in people's lives. SO good to hear that your pain and range of motion have improved considerably! The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please also recommend to your friends and family, as well as your doctors and medical providers. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. Thanks again for writing! Best, Jessica (Clinical Liaison, Provider Relations, Clinical Outcomes)
Great program but some of the…
4.5 stars ⭐️ Great program but some of the mindfulness videos become repetitive, feel too long
7 marzo 2022
Risposta di XRHealth
Thank you SO MUCH for the 4-star review! I wish it could be 5-stars, but we are appreciative of your genuine feedback! We are always striving to improve the quality of experience.... the Mindfulness videos are being upgraded and updated currently! Coming soon for more dynamic content. So glad you benefitted from the therapeutic program. Thanks for helping us spread the word about this VR Therapy! Best, Jessica
Great experience!!
XR Health was a great experience, being able to do PT online was convenient and time saving. I enjoyed doing some of my exercises on the VR headset rather than all regular exercises. Dr. Ortiz was very nice and helpful and my condition definitely improved during my time with her!
3 marzo 2022
Non scritta su invito
Risposta di XRHealth
Thank you for your positive feedback! We love to hear that your condition has improved, and that you had fun doing the VR exercises! Help us spread the word and share your feedback and benefits with friends and your doctors :) Best, Jessica
I had a great experience
I had a great experience. Efficient and informative sessions. Really made a difference in my daily life.
18 febbraio 2022
Non scritta su invito
Risposta di XRHealth
Kenzie,
Thank you for taking the time to give feedback! Making a difference in daily life is a HUGE positive! This is the outcome we all seek when starting therapy. I am so glad you had a great experience! Please share this with your doctors and friends- we love helping people, especially when it is fun, with VR! Best, Jessica (therapist at XRHealth)
Explained in prior email.
18 febbraio 2022
Risposta di XRHealth
Dear Roderick, Thank you for taking the time to give feedback! We love the 4-star review! We hope to see you back for another round and make it 5-stars! Best, Jessica
Virtual Reality Physical Therapy…innovative
During the height of the pandemic, I found out about this service - finally, I was able to get relief for my neck pain due to an auto accident years ago. I have constant pain in my lower back and neck because of the collisions but I’m much better now because of this PT!
3 febbraio 2022
Non scritta su invito
Risposta di XRHealth
Thank you for your positive feedback! We love to hear that your neck pain has improved! Therapy and regaining function is hard work and we are so glad to offer an engaging and fun way to make actual progress! Spread the word and share your feedback and reduced pain with friends and your doctors :) Best, Jessica
Great tool for my ToolKit
Great tool for my ToolKit! Useful skills for helping with my pain control, attention, and focus.
Really helpful in my sports psychology training; helps with my being a Lacrosse Goalie.
I recommend XRHealth 1000%!
2 febbraio 2022
Non scritta su invito
Risposta di XRHealth
Thank you for your enthusiasm and feedback! 1000% recommendation- can't beat that!! Please spread the word and share your feedback and effective toolkit found with VR with your friends and your doctors :) Best, Jessica
I am so glad that I joined XRHealth
I am so glad that I joined XRHealth. The treatment that I received working with Ms.V was overwhelming. I am able to do things I had trouble doing. For instance I could raise my arms to brush my hair, I could put my hands behind my back. I couldn't even stand up for 2 seconds, but now I can stan longer. I am taking a short break, but you can believe that I will be back. Thank You XRHealth and Ms.V
31 gennaio 2022
Non scritta su invito
Risposta di XRHealth
Antoinette, Thank you so much for the positive feedback and for sharing your specific areas of improvement! I know therapy is tough work, but the VR environment makes therapy effective and fun! Thank you for taking the time to write, and please share your positive progress with family and friends, as we have therapy for a range of different conditions, as you know! Best to you!! Jessica
I am very pleased with my PT sessions
I am very pleased with my PT sessions. Dr. Robinson is excellent. She is very approachable and her instructions are clear and concise. I feel stronger and better. I appreciate her hard work.
29 gennaio 2022
Risposta di XRHealth
Hi Katherine, Thank you for your generous and positive feedback. Yes, we have compassionate therapists working to make real changes in people's lives. Enjoying therapy is part of why our VR therapy is so effective- people actually WANT to do it :) Thanks again for writing, and so glad you are feeling STRONGER and BETTER! Best, Jessica
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