Zenith Vehicle Contracts Recensioni 

1642
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Site a bit slow, switching from different pages and also could do with a function to highlight what info you are missing to move on to next step. However good variety and very clear photos and info on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team h... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Ordering itself is fine but the score reflects the experience on the web portal (for info its a green car scheme from company). The not so good: * There is an indicative price on the initial... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di leasing

Informazioni fornite da varie fonti esterne

The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,1

Tutte le recensioni

(1642)

355 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very informative on the whole process

Very informative on the whole process. Checked in to see if any assistance was required or if questions needed to be answered. Very easy web site to browse.

18 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Julie and thanks for the 5 stars! We're really pleased to hear that you found the whole process informative and that our team was able to support you when needed. It’s also great to know you found our website easy to browse. Jonny@Zenith

Valutata 5 stelle su 5

Website easy to use and ordering was…

Website easy to use and ordering was simple

18 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Pete and thank you for the 5 star feedback! We're delighted to hear that you found our website easy to use and the ordering process simple. Providing a smooth and hassle-free experience is really important to us, so it’s great to know we got it right. Jonny@Zenith

Valutata 4 stelle su 5

The user experience in selecting the Vehicle

The user experience in selecting the vehicle from your portal was smooth.

16 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Ayon. Thank you for your kind feedback! We're really pleased to hear that you found the vehicle selection process on our portal smooth and easy to use. We’re always working to improve the experience further, so if there’s anything that would have made it a 5-star journey for you, we’d love to hear your thoughts. Jonny@Zenith

Valutata 5 stelle su 5

Great experience

Great experience ordering through Zenith. Very easy, transparent and a pleasant experience.

9 giugno 2026
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Risposta di Zenith Vehicle Contracts

Thank you for your 5-star review! We're delighted to hear that your experience ordering through Zenith was easy, transparent, and pleasant. We really appreciate your feedback and look forward to supporting you again in the future. Jonny@Zenith

Valutata 5 stelle su 5

Overall Very Good

8 giugno 2026
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Risposta di Zenith Vehicle Contracts

Thank you for taking the time to leave us a 5 star review! We’re pleased to hear you had a very good experience. If there’s anything specific that stood out or anything we could improve, we’d love to hear from you. Jonny@Zenith

Valutata 5 stelle su 5

The entire process was seamless and I…

The entire process was seamless and I got updates at different stages of the process

5 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi there, thank you for leaving a review & for the 5 stars! I'm pleased that you had such a positive ordering process & hope you enjoy your new car once it arrives. James@Zenith

Valutata 5 stelle su 5

Cars election and ordering was so easy

Car selection and ordering was so easy, just waiting on delivery.

12 giugno 2026
Non scritta su invito
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Risposta di Zenith Vehicle Contracts

Hi Greig, thanks for the 5 stars! We hope you enjoy your new vehicle once it arrives! James@Zenith

Valutata 1 stelle su 5

Formal Complaint Regarding Zenith…

Formal Complaint Regarding Zenith Leasing – Unacceptable Service and Unresolved Vehicle Issues
I am submitting this complaint to formally document my ongoing dissatisfaction with Zenith and the unacceptable standard of service I have received.
For over a year, I have been dealing with persistent and unresolved issues relating to my Polestar 2 Performance, leased through Zenith. Following a collision, the vehicle has suffered repeated electronic faults, and the quality of the repair work carried out has been consistently substandard. Despite raising these concerns on multiple occasions, Zenith has failed to provide any meaningful or lasting resolution.
What has made this situation significantly worse is the complete lack of follow through and accountability. The vehicle has continued to develop faults over the past year, yet Zenith has shown no willingness to reach a realistic or fair resolution. I have been paying a premium price for a vehicle that has been unreliable, poorly repaired, and inadequately supported by your customer service team.
The delays, poor workmanship, and dismissive aftercare have completely eroded any confidence I once had in Zenith. The overall experience has left me feeling that, as a customer, I am being taken advantage of rather than supported.
Due to the ongoing failures to address these issues, I have now been forced to compile extensive supporting evidence and seek legal advice regarding next steps.
I strongly urge prospective customers to think very carefully before entering into any agreement with Zenith.

11 giugno 2025
Non scritta su invito
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Risposta di Zenith Vehicle Contracts

Hi Joe, thank you for your review and I'm sorry to hear of your experiences with your Polestar 2. I can see we have an open complaint for you on our system so will ensure you receive a response via that route. James@Zenith

Valutata 5 stelle su 5

Great customer service

I spoke to Malaki few times before making my final decision. He was patient, knowledgeable and put my mind at rest. Great service.

10 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Patricia and thank you for the 5 stars. I am so pleased to hear that Malaki assisted you in such a great manner. I will pass this feedback along to him. Jonny@Zenith

Valutata 1 stelle su 5

Second hand car available to order was…

Second hand car available to order was already sold. Complete waste of time having a vehicle already sold on there.

9 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi there. I am sincerely sorry to hear that the vehicle you were looking to order was no longer available. There can be an overlap while the portal updates, but I completely understand the frustrations. Please do reach out to our sales team where they can actively check what we do have available. Zenith Sales: 03301348792.

Once again, I am sincerely sorry and we are happy to help look at alternative options. Jonny@Zenith

Valutata 5 stelle su 5

Excellent service

Excellent service. Car ordered in minutes, Chris was very helpful.

9 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Adrian and thank you for the 5 star feedback. I am pleased to hear of the excellent service you have received and that your car was ordered swiftly. I will pass along your great feedback to Chris. Jonny@Zenith

Valutata 5 stelle su 5

The process of finding the right…

The process of finding the right vehicle for me was made very easy via their comprehensive website and then all the following steps were conducted quickly and efficiently and I was kept well informed of the current status of my order

2 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Stuart. Thanks for your feedback on our website, it's appreciated! Really glad to hear you had a positive experience ordering your new car! Thanks for the 5 stars, James@Zenith

Valutata 5 stelle su 5

Easy to follow and great platform.

Easy to follow UI and breaks down cost well which helps. The platform itself is good too.

5 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Jayran, thanks for the 5 stars. Good to hear you like the platform and found it easy to follow. Michelle@Zenith

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, with no ask too much. They were very patient and knowledgeable in advising on the best options and maintained a 2 way channel communication at all times.

5 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Jamie, thanks for the 5 stars and great feedback! Always good to hear. Michelle@Zenith

Valutata 5 stelle su 5
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Risposta di Zenith Vehicle Contracts

Hi Dragan and thank you for the 5 star feedback. I am pleased to hear that you have received great service and support. Jonny@Zenith

Valutata 1 stelle su 5

Absolutely robbing company,I’m trying…

Absolutely robbing company,I’m trying to give car back early,Zenith trying to charge for un-used pro-rated milage,not in contract but apparently can change contact when and no need to give notice,stay clear do not use this company

2 giugno 2026
Non scritta su invito
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Risposta di Zenith Vehicle Contracts

Hi Darren, sorry to hear this. If you would like us to look into this further for you, please contact us at complaints@zenith.co.uk. Michelle@Zenith

Valutata 4 stelle su 5

Find the web page a little annoying

Find the web page a little annoying
could do with some more selections so you can narrow down your search

26 maggio 2026
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Risposta di Zenith Vehicle Contracts

Hi David, thank you for your feedback. I will pass this along to the team. Michelle@Zenith

Valutata 5 stelle su 5

Seamless Journey with Zenith Team

The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team has been excellent, with timely follow-ups throughout. I look forward to a smooth and positive experience with the quote provided and the ongoing transaction.

1 giugno 2026
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Risposta di Zenith Vehicle Contracts

Hi Jobin, thanks for the feedback and the 5 stars! Pleased to hear you are happy with the service. Michelle@Zenith

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