I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... Leggi di più
L'azienda ha risposto
Site a bit slow, switching from different pages and also could do with a function to highlight what info you are missing to move on to next step. However good variety and very clear photos and info on... Leggi di più
L'azienda ha risposto
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team h... Leggi di più
L'azienda ha risposto
Ordering itself is fine but the score reflects the experience on the web portal (for info its a green car scheme from company). The not so good: * There is an indicative price on the initial... Leggi di più
L'azienda ha risposto
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very informative on the whole process. Checked in to see if any assistance was required or if questions needed to be answered. Very easy web site to browse.

Risposta di Zenith Vehicle Contracts

Risposta di Zenith Vehicle Contracts
The user experience in selecting the vehicle from your portal was smooth.

Risposta di Zenith Vehicle Contracts
Great experience ordering through Zenith. Very easy, transparent and a pleasant experience.

Risposta di Zenith Vehicle Contracts
The entire process was seamless and I got updates at different stages of the process

Risposta di Zenith Vehicle Contracts
Car selection and ordering was so easy, just waiting on delivery.

Risposta di Zenith Vehicle Contracts
Formal Complaint Regarding Zenith Leasing – Unacceptable Service and Unresolved Vehicle Issues
I am submitting this complaint to formally document my ongoing dissatisfaction with Zenith and the unacceptable standard of service I have received.
For over a year, I have been dealing with persistent and unresolved issues relating to my Polestar 2 Performance, leased through Zenith. Following a collision, the vehicle has suffered repeated electronic faults, and the quality of the repair work carried out has been consistently substandard. Despite raising these concerns on multiple occasions, Zenith has failed to provide any meaningful or lasting resolution.
What has made this situation significantly worse is the complete lack of follow through and accountability. The vehicle has continued to develop faults over the past year, yet Zenith has shown no willingness to reach a realistic or fair resolution. I have been paying a premium price for a vehicle that has been unreliable, poorly repaired, and inadequately supported by your customer service team.
The delays, poor workmanship, and dismissive aftercare have completely eroded any confidence I once had in Zenith. The overall experience has left me feeling that, as a customer, I am being taken advantage of rather than supported.
Due to the ongoing failures to address these issues, I have now been forced to compile extensive supporting evidence and seek legal advice regarding next steps.
I strongly urge prospective customers to think very carefully before entering into any agreement with Zenith.

Risposta di Zenith Vehicle Contracts
I spoke to Malaki few times before making my final decision. He was patient, knowledgeable and put my mind at rest. Great service.

Risposta di Zenith Vehicle Contracts
Second hand car available to order was already sold. Complete waste of time having a vehicle already sold on there.

Risposta di Zenith Vehicle Contracts

Risposta di Zenith Vehicle Contracts
The process of finding the right vehicle for me was made very easy via their comprehensive website and then all the following steps were conducted quickly and efficiently and I was kept well informed of the current status of my order

Risposta di Zenith Vehicle Contracts
Great customer support, quick replies and really easy website to use. So quick and easy to order a new car!

Risposta di Zenith Vehicle Contracts
Easy to follow UI and breaks down cost well which helps. The platform itself is good too.

Risposta di Zenith Vehicle Contracts
Excellent customer service, with no ask too much. They were very patient and knowledgeable in advising on the best options and maintained a 2 way channel communication at all times.

Risposta di Zenith Vehicle Contracts
Absolutely robbing company,I’m trying to give car back early,Zenith trying to charge for un-used pro-rated milage,not in contract but apparently can change contact when and no need to give notice,stay clear do not use this company

Risposta di Zenith Vehicle Contracts
Find the web page a little annoying
could do with some more selections so you can narrow down your search

Risposta di Zenith Vehicle Contracts
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team has been excellent, with timely follow-ups throughout. I look forward to a smooth and positive experience with the quote provided and the ongoing transaction.

Risposta di Zenith Vehicle Contracts
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