Went with YBS as wanted an offset mortgage. Good customer service, easy to get hold of team via email or phone. Mortgage process involved gifted deposit but was still straightforward.
L'azienda ha risposto
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Went with YBS as wanted an offset mortgage. Good customer service, easy to get hold of team via email or phone. Mortgage process involved gifted deposit but was still straightforward.
L'azienda ha risposto
Yorkshire Building Society in Oxford (High Street Branch) was a breath of fresh air. All the staff were friendly and welcoming. It was wonderful to go into a bank and be treated like a person, by peo... Leggi di più
A lovely branch in Wetherby. The staff member was very friendly, and quickly processed the opening of my savings account. She discussed all the relevant points and emailed me the information for... Leggi di più
Although a long online process, which is to be expected, I didn't find out what was required until the process had begun, so a list of requirements upfront would have been helpful. Then again, maybe I... Leggi di più
L'azienda ha risposto
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Regno Unito
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Easy to crest an account. No fuss. Easy app to use. Good information regarding different accounts.

Risposta di Yorkshire Building Society
Wanted to speak to some as im a first time buyer and just wanted some clarity about my AIP and just some general questions as its all new to me and was advised by a friend to call them. The lady i spoke to was very rude and frosty. Had her fan blowing so could barely hear what she was saying but advised she wouldnt slow it down so i could hear her as it was too hot. Very much knocked all my confidence with regard to getting a mortgage.

Risposta di Yorkshire Building Society
The lady who dealt with my new Isa was smazing.

Risposta di Yorkshire Building Society
The members of staff were very helpful and the process very easy to follow

Risposta di Yorkshire Building Society
Super efficient service, Called into the local YBS to enquire about transferring a due to mature ISA.that was with another financial business, advised as I had one recently opened with them it would be a simple transaction, without a need for an appointment, and true to their word called in a week later with the relevant information, and the transfer (upon maturity) went so smoothly and efficiently I was in and out within less than 20 minutes. Wow now that is efficient with friendly staff. as well YBS recommended.

Risposta di Yorkshire Building Society
You are a professional company. Please do not send junk like TrustPilot or other American marketing companies. No one is interested.

Risposta di Yorkshire Building Society
The staff were very helpful and friendly. Opening a savings account was easy and everything was explained clearly. Excellent experience.

Risposta di Yorkshire Building Society
YBS is in the town where we live.So thought it a good option
Did it all online no problems

Risposta di Yorkshire Building Society
I’d like to thank Harrison for his exceptional customer service when I visited the Brentwood branch. I’d filled in a Power of Attorney registration form and posted it to head office on Monday 27th July. I made an appointment to visit the Brentwood branch on Wednesday 5th August to check POA had been registered as I needed to close my mother accounts and access funds, which are needed for my parents to be able to move into a more suitable property.
Harrison was able to confirm that POA had been registered, printed statements, which were needed as proof of funds for the house purchase, closed all 3 accounts, and issued cheques straight away.
Harrison was extremely professional and supportive throughout the process, which took less than 40 minutes, and this has really helped to ease the burden on my mother who needs to be able to move as soon as possible.
Many thanks Harrison for all your help and assistance. It is very much appreciated.

Risposta di Yorkshire Building Society
Felicity Paddock was extremely professional,friendly and helpful. The branch was pleasant and comfortable.

Risposta di Yorkshire Building Society
Great rates , lovely welcome email and phonecall as new to the society, think the app is great too

Risposta di Yorkshire Building Society

Risposta di Yorkshire Building Society
Simple,safe to open online account. Impressed with ease of sendimg photographic proofs of ID. Also follow up phonecsll reassuring.

Risposta di Yorkshire Building Society
The lady who dealt with my request to open my account made everything go smoothly.
Very happy with the service.

Risposta di Yorkshire Building Society
I was happy with the way things were negotiated as well as the nature of the products involved.

Risposta di Yorkshire Building Society
It was brilliant, both in branch and online/on the app - all helpful, quick and professional. Recommend!

Risposta di Yorkshire Building Society

Risposta di Yorkshire Building Society
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