Went with YBS as wanted an offset mortgage. Good customer service, easy to get hold of team via email or phone. Mortgage process involved gifted deposit but was still straightforward.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
A lovely branch in Wetherby. The staff member was very friendly, and quickly processed the opening of my savings account. She discussed all the relevant points and emailed me the information for... Leggi di più
Yorkshire Building Society in Oxford (High Street Branch) was a breath of fresh air. All the staff were friendly and welcoming. It was wonderful to go into a bank and be treated like a person, by peo... Leggi di più
Although a long online process, which is to be expected, I didn't find out what was required until the process had begun, so a list of requirements upfront would have been helpful. Then again, maybe I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cooperativa di credito edilizio
- Banca
- Istituto finanziario
- Erogatore di crediti ipotecari
- Cassa di risparmio
Scritti dall'azienda
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Informazioni di contatto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Regno Unito
- www.ybs.co.uk
4,7
Eccellente
11K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service day
Hi there, yeh l arrived on time for my appointment, opened the door and l got a warm welcome with a smile, l had a great day make me feel like l bellong. Good customer service l have to said.Thank you for everthing
9 agosto 2026
Risposta di Yorkshire Building Society
Hello Mispaline,
Thank you for your feedback, which is very much appreciated! Could you let us know which branch or agency you visited? I would love to pass on your comments!
Kind regards.
Very helpful and had good knowledge of…
Very helpful and had good knowledge of the ISA and helped me to set it up and what I could do with it. Even got a book not a card nice traditional building society
8 agosto 2026
Risposta di Yorkshire Building Society
Hello mark,
Thank you for your feedback, which is greatly appreciated! Could you let us know which branch or agency your visited? I would love to pass on your comments.
Kind regards.
YBS Cash ISA Savings A/c
Clear, detailed but easy-to-read information on the website about Saving Account options.
Straight forward application process, compared to other businesses, but with the usual security checks (understandably).
User friendly App to manage the account.
31 luglio 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated
Kind regards
Very satisfied customer
Friendly and very helpful staff nothing too much trouble for them to deal with . 10 out of 10
2 agosto 2026
Risposta di Yorkshire Building Society
Hello David,
Thank you for taking the time to provide feedback. This is very much appreciated
Kind regards
Staff were very knowledgeable on…
Staff were very knowledgeable on products and extremely friendly.
9 agosto 2026
Risposta di Yorkshire Building Society
Hello Andy,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards
Risposta di Yorkshire Building Society
Hello Kevin,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
friendly helpful staff
8 agosto 2026
Risposta di Yorkshire Building Society
Hello Joy,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Nasty Customer Service who closed my…
Nasty Customer Service who closed my savings accounts because they discriminated against my mental health and wellbeing disabilities. I will be reporting them to the Police, my MP and the National Press.
15 giugno 2026
Non scritta su invito
Risposta di Yorkshire Building Society
Hi there,
We’re really sorry to hear about your recent experience. Social media isn’t secure, so we can’t help with your query or complaint here. However, you can get in touch with us in a few other ways:
Give us a call on 0345 120 0100.
Visit one of our branches or agencies https://www.ybs.co.uk/contact-us/branch-finder
Fill out our online complaint form https://www.ybs.co.uk/contact-us/help-us-improve#make-a-complaint
Send us a secure message through your account (if you’re registered online with us).
We’re here to help and look forward to resolving this for you soon!
Risposta di Yorkshire Building Society
Hello Alison,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Very helpful
Very helpful, friendly and knowledgeable member of staff at Shoreham by sea
6 agosto 2026
Risposta di Yorkshire Building Society
Hello Gill,
Thank you for your feedback - much appreciated! Can you tell us which branch you visited?
Kind regards.
Showed how to do it
We had problems trying to get onto a banks webpage
previously, my bank refused to give me clearance, so we tried Yorkshire, the bank was a very happy bunny and everything was done in double quick time.I am very happy Yorkshire seem very happy,,they even pointed out a problem I could get and helped to overcome,top marks in my book.
8 agosto 2026
Risposta di Yorkshire Building Society
Hello riata,
Thank you very much indeed for your feedback, which is greatly appreciated!
Kind regards
Risposta di Yorkshire Building Society
Hello Angela,
Thank you for your feedback - greatly appreciated!
Kind regards.
Very respectful discussion about my…
Very respectful discussion about my funds. The lady was also good as she took on board that I was on a parking meter and covered everything without rushing anything.
1 agosto 2026
Risposta di Yorkshire Building Society
Hello Tony,
Thank you for your feedback, which is greatly appreciated. Could you tell us which branch or agency you visited? I would love to pass on your comments.
Kind regards.
Risposta di Yorkshire Building Society
Terry,
Thank you for your feedback, which is much appreciated.
Kind regards.
Risposta di Yorkshire Building Society
Hello Linda,
Thank you for your feedback, which is much appreciated!
Kind regards.
Great rate of return
Very recently opened an online easy access account. Got great interest rate for type of account and set up was a cinch.
7 agosto 2026
Risposta di Yorkshire Building Society
Hello Mrs Kelsall,
Thank you for your feedback, which is greatly appreciated!
Kind regards
Yorkshire Building Society- Hull
The staff at the Yorkshire Building Society we very helpful and friendly! The provided us with the relevant information required.
The Yorkshire Building Society I visited was the Hull branch.
7 agosto 2026
Risposta di Yorkshire Building Society
Hello Ruth,
Thank you for your feedback, which is very much appreciated. Could you tell us which branch or agency you visited? I would love to pass on your comments!
Kind regards.
Risposta di Yorkshire Building Society
Hello Christopher,
Thank you for your feedback which is much appreciated. Could you let us know which branch or agency you visited - I would love to pass on your comments!
Kind regards.
Easy to crest an account
Easy to crest an account. No fuss. Easy app to use. Good information regarding different accounts.
24 gennaio 2026
Risposta di Yorkshire Building Society
Hello Louise,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
Very friendly and very helpful
7 agosto 2026
Risposta di Yorkshire Building Society
Hello Mr Ladbrook,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
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