Went with YBS as wanted an offset mortgage. Good customer service, easy to get hold of team via email or phone. Mortgage process involved gifted deposit but was still straightforward.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
A lovely branch in Wetherby. The staff member was very friendly, and quickly processed the opening of my savings account. She discussed all the relevant points and emailed me the information for... Leggi di più
Yorkshire Building Society in Oxford (High Street Branch) was a breath of fresh air. All the staff were friendly and welcoming. It was wonderful to go into a bank and be treated like a person, by peo... Leggi di più
Although a long online process, which is to be expected, I didn't find out what was required until the process had begun, so a list of requirements upfront would have been helpful. Then again, maybe I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cooperativa di credito edilizio
- Banca
- Istituto finanziario
- Erogatore di crediti ipotecari
- Cassa di risparmio
Scritti dall'azienda
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Informazioni di contatto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Regno Unito
- www.ybs.co.uk
4,7
Eccellente
11K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The staff in YBS branch were friendly…
The staff in YBS branch were friendly and very helpful.
Opened the savings account easily and was kept updated on when the passbook would be ready for collection.
Very happy with the service
12 luglio 2026
Risposta di Yorkshire Building Society
Hello Jasmine,
Thank you for your feedback. Its lovely to hear about your recent branch experience. 🙂
Kind regards.
Louise was very helpful setting up our…
Louise was very helpful setting up our accounts.
She explained everything well - a positive experience
14 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback.
Kind regards.
Staff very friendly,polite and helpful…
Staff very friendly,polite and helpful I will recommend this branch to anyone so very satisfied. Customer service was outstanding
12 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your positive feedback It is greatly appreciated appreciated. 🙂
Kind regards.
A pleasure
I met 2 female members of staff. Both were polite, friendly and professional. It was my first visit to this branch, I hope it is not my last.
14 agosto 2026
Risposta di Yorkshire Building Society
Hello Laurence,
Thank you for your positive feedback. It is great to hear about your recent branch experience.
Kind regards.
friendly staff very helpful
13 agosto 2026
Risposta di Yorkshire Building Society
Hello James,
Thank you for your feedback. 🙂
Kind regards.
A simple process to transfer from an…
A simple process to transfer from an ISA to a YBS one online.
6 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
The process to open and transfer my…
The process to open and transfer my cash ISA was very straightforward and the app is great.
13 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards. 🙂
Risposta di Yorkshire Building Society
That's lovely to hear - thank you!
Risposta di Yorkshire Building Society
Thank you for your review!
Risposta di Yorkshire Building Society
Many thanks Robert
Very easy to set up but can’t give 5…
Very easy to set up but can’t give 5 stars as I selected monthly interest and this does not appear to be happening?
13 agosto 2026
Risposta di Yorkshire Building Society
Hello Nicky,
Thank you for your feedback. I am sorry to hear that the monthly interest hasn't been successfully selected on your account, If you are able to call us on 0345 1200 100 we can look into this for you.
Kind regards.
Risposta di Yorkshire Building Society
Hello Karen,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
The problem i had starting an ISA was…
The problem i had starting an ISA was sorted out
12 agosto 2026
Risposta di Yorkshire Building Society
Hello Dave,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
It works.
Everything worked and was logical.
Sadly after my initial post things have gone sadly down hill at a rapid rate.
11 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Timeliness and politeness of staff and…
Timeliness and politeness of staff and service.
11 agosto 2026
Risposta di Yorkshire Building Society
Hello Gordon,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
The staff is really kind and respectful…
The staff is really kind and respectful they give a really good support the service is really good and I really liked the customer service it was really good
8 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
The assistant answered all my queries.
9 agosto 2026
Risposta di Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Good customer service
" absolutely fantastic customer service I will be doing all my banking in this branch from now on.
, kind regards
AB
17 agosto 2026
Non scritta su invito
Risposta di Yorkshire Building Society
Hello,
Thank you for your feedback - greatly appreciated!
Kind regards.
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