Wollaston MINI Recensioni 

160
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fab experience! Simon was great and I actually left the garage with a car within 2 hours. Great service and all round experience.

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(160)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fab experience

Fab experience! Simon was great and I actually left the garage with a car within 2 hours. Great service and all round experience.

30 luglio 2026
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Risposta di Wollaston MINI

Thank you for your fantastic 5-star review! We're delighted to hear you had such a great experience. We'll be sure to pass your kind words on to Simon—he'll be pleased to know he made the process so smooth. It's great that we could get you on the road in your new car so quickly. We really appreciate your feedback and hope you enjoy your new car. We look forward to welcoming you back in the future!

Valutata 5 stelle su 5

We have just puchased a almost new Mini…

We have just puchased a almost new Mini Countryman JCW from Wollaston Mini.
The process went so smooth as we collected the car on Saturday.
Can we say the young lady Hayley truly looked after us during the purchase and the handover, she is a credit to this garage in so many ways.
Thanks again we would certainly recommend this garage, thanks again Woolaston Mini.

25 luglio 2026
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Risposta di Wollaston MINI

Thank you so much for your fantastic review! We're delighted to hear everything went smoothly and that you're enjoying your almost-new Mini Countryman JCW.

We'll be sure to pass your kind words on to Hayley – she'll be thrilled to hear she made such a positive impression. Thank you for choosing Wollaston MINI and for recommending us. We wish you many happy miles in your new MINI and look forward to welcoming you back in the future!

Valutata 5 stelle su 5

Smoothest car purchase ever!

My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughly recommend both Mark and the company he represents.

23 luglio 2026
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Risposta di Wollaston MINI

Thank you for your fantastic five-star review!

We're delighted to hear that your recent experience with Mark at Wollaston MINI was the smoothest car purchase you've ever had. Mark will be really pleased to hear he made such a positive impression.

Thank you for your recommendation and for choosing Wollaston MINI. We wish you many happy miles in your new car and look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Everything from start to finish was…

Everything from start to finish was very professional. Mark M. was extremely helpful throughout. He was very friendly and made me feel completely at ease. I was kept up to date with everything during the process of purchasing my car. I loved the ceremony of the unveiling, it made for an extra special touch. I can't put into words how delighted I was with the service.

9 giugno 2026
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Valutata 5 stelle su 5

MAXIMUM service from Mark M and MINI Northampton

I recently purchased a new MINI Countryman from Wollaston MINI Northampton, and I honestly couldn’t be happier with the experience from start to finish.

Mark Milton was incredibly professional, thorough, and attentive throughout the entire process. Everything was handled seamlessly through digital communication, which made the purchase amazingly quick, straightforward, and stress-free. His communication was excellent at every stage, and he always responded promptly and clearly to any questions I had.

What really stood out was Mark’s attention to detail and how knowledgeable he was. He took the time to answer all of my questions fully and made sure I felt confident and informed throughout the process. Nothing ever felt rushed, and the whole experience felt very personal and professional.

I’m absolutely delighted with my new MINI Countryman and genuinely grateful for the outstanding customer service Mark provided. I would highly recommend both Mark and Wollaston MINI Northampton to anyone considering purchasing a MINI.

23 maggio 2026
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Risposta di Wollaston MINI

Thank you for your fantastic review and for choosing Wollaston MINI Northampton!

We’re delighted to hear you had such a positive experience purchasing your new MINI Countryman. Mark will be thrilled to receive your kind feedback about his professionalism, communication, and attention to detail throughout the process.

It’s great to know the digital purchasing experience felt smooth, straightforward, and stress-free, and that Mark helped you feel confident and informed every step of the way.

Thank you again for your recommendation. We hope you enjoy every moment in your new MINI Countryman!

Valutata 5 stelle su 5

Perfect customer service

I bought my wonderful red mini from Jim at Wollaston. The car is perfect and so was the customer service that I received from Jim. He was helpful, knowledgeable and made sure that my car was in tiptop condition when we collected it. Josh who helped run me through all the controls was great too and took time to make sure that I knew how to work all the controls and set up Apple play for me. Thank you Jim, Josh and all the team at Wollastons in Northampton. You made sure that buying my mini was a seamless process! I will definitely recommend you to anyone who is looking for a Mini or BMW. PS the coffee and biscuits are lovely too!

22 maggio 2026
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Risposta di Wollaston MINI

Thank you for your wonderful review!

We’re so pleased to hear you’re loving your red MINI and that Jim and Josh made the experience such a positive one. Your kind words about the customer service, vehicle handover, and support setting everything up are greatly appreciated.

We’ll be sure to pass your feedback on to Jim, Josh, and the team at Wollaston Northampton. Thank you again for your recommendation — and we’re glad you enjoyed the coffee and biscuits too! Enjoy your new MINI!

Valutata 5 stelle su 5

I bought my beautiful green Mini…

I bought my beautiful green Mini through Shelby Beattie at Wollaston Mini in Northampton. Shelby was delightful to work with, my new green mini is beautiful and Elliot ensured I knew how to drive it!! Ha ha! Really excellent service so thank you very much!
Gilly Kitching

12 maggio 2026
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Risposta di Wollaston MINI

Hello Gilly, thank you for taking the time to share your fantastic five-star review! We're glad that Shelby and Elliot provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

An enjoyable experience

We were impressed by the professional and personal care we were given by all members of staff, especially Mark who dealt with our purchase.
Mark was very easy to deal with, he wasn't at all 'pushy' and was very courteous and knowledgeable. He made the purchasing of our Mini a very enjoyable experience.
I am thrilled with my Mini and I appreciate the time Mark spent familiarising me with the car.
Thank you.

6 maggio 2026
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Risposta di Wollaston MINI

Hello Sarah, thank you for taking the time to share your fantastic five-star review! We're glad Mark and the team provided brilliant customer service and delivered a positive experience.

Valutata 1 stelle su 5

Ignoring emails

Great experience when purchasing my car. Unfortunately I was sold the car without service. I was informed by Debbie that they do not sell cars if there is no service record, and that they go to auction. I am now selling the car I bought from Wollaston and requested the service record digitally as none in the book. I was informed that it had its MOT which of course it did but nothing said about the Service history. Debbie is now ignoring my emails and not responding about the service history and I am still awaiting an answer as to why I was sold a car without service history? To say that ignoring my emails is beyond unprofessional. It’s a real shame as I had enjoyed the actual experience of purchasing my vehicle but if a business runs on taking the money and now that they have it they could not care less about my requests, then it’s not a business I will do repeat dealings with. A shame as we buy cars a lot. Thanks for ignoring me.

6 aprile 2026
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Valutata 5 stelle su 5

Paul and Ollie were so professional

Paul and Ollie were so professional, with a friendly nature, patient and no question was too much to answer.

4 aprile 2026
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Risposta di Wollaston MINI

Hello Sara, thank you for taking the time to share your fantastic five-star review! We're glad Paul and Ollie provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

It was a good experience and I was…

It was a good experience and I was advised about everything I needed to know. Gary Allman was excellent

31 marzo 2026
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Risposta di Wollaston MINI

Hello Marie, thank you for taking the time to share your fantastic five-star review! We're glad Gary provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

I highly recommend Jack Coates

I highly recommend Jack Coates! He was so friendly and helpful. As a woman and a new driver, I was intimidated walking into the showroom. Not once did Jack make me feel stupid or patronised for asking questions. He explained so many things so clearly, and I felt at ease and well informed. He truly made the whole experience for me.

24 febbraio 2026
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Risposta di Wollaston MINI

Hello Madeline, thank you for taking the time to share your fantastic five-star review! We're glad Jack provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

Refreshing

From beginning to end we received great service from Mark - we went to view a 2nd hand mini seen online and were served straight away. Once we had decided to purchase the admin was straightforward. Mark was engaging, knowledgeable, polite (not pushy) and did not defer to my husband - he dealt with me as he knew the car would be mine . I would recommend the dealership and also welcomed the atmosphere and service across the board. Thank you .

25 gennaio 2026
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Risposta di Wollaston MINI

Hello Wendy, thank you for taking the time to share your fantastic five-star review! We're glad Mark provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

If your looking to buy a Mini then…

If your looking to buy a Mini then Wollaston Mini is well worth a look. Very friendly and helpful, thanks to Jack and Victoria especially.

6 novembre 2025
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Risposta di Wollaston MINI

Hello, and thank you for taking the time to share your fantastic five-star review! We're glad Jack and Victoria provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

Amazing experience with Wollaston Mini

Amazing experience with Wollaston Mini. Victoria was exceptional throughout and I would recommend to anyone!

30 ottobre 2025
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Risposta di Wollaston MINI

Hello Madison, thank you for taking the time to share your fantastic five-star review! We're glad Victoria provided brilliant customer service and delivered a positive experience.

Valutata 1 stelle su 5

Don’t waste your time

Absolutely shocking customer service. We walked in and we were the only customers in the showroom. Not one employee acknowledged our presence or at least said a greeting. We were considering a Mini for a car but on this experience where the staff cannot be bothered to at least say hello it signals that the customer service can only disappoint so I will not be buying a Mini.

8 ottobre 2025
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Risposta di Wollaston MINI

We’re really sorry to hear about your experience and that you didn’t receive the warm welcome every customer should expect when visiting us. That’s not the level of service we aim to deliver at Wollaston MINI, and we completely understand your disappointment. We’d really appreciate the chance to speak with you directly so we can learn more and put things right. Please could you contact us at minimanagerwollaston@williammorgangroup.co.uk ? We’d value the opportunity to discuss this further with you.

Valutata 5 stelle su 5

Very professional and friendly service

Very professional and friendly service. Treated with care and respect by Jack, Debbie and Kevin. Highly recommended. Thank you.

3 ottobre 2025
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Risposta di Wollaston MINI

Hello John, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

Excellence personified

Excellence personified

2 ottobre 2025
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Risposta di Wollaston MINI

Hello Peta, thank you for taking the time to share your fantastic five-star review!

Valutata 5 stelle su 5

Body Shop at Wollaston Motors, N'ton - The Best!

I cannot praise the Body Shop at Wollaston Motors in Northampton enough. They went over and above what they needed to do and I felt as if I was dealing with people I had known for many years. I couldn't get to the Garage due to my husband's bad health and they did so much to help and sort this for me, for which I am so grateful. Nicola, Simon and Mark, thank you all so much!

29 agosto 2025
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Risposta di Wollaston MINI

Hello Mr & Mrs Brudenell, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience.

Valutata 5 stelle su 5

Knowledgeable

Knowledgeable, polite team
Not pushy or pressured sales
Flexible re timings to suit us and our busy schedule

4 settembre 2025
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Risposta di Wollaston MINI

Hello Rob, thank you for taking the time to share your fantastic five-star review!

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