“I’ve been insured with this company for a year. Setting up my policy was straightforward, and the price was competitive. Customer service was helpful whenever I had questions. I haven’t had to ma... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It’s a shame I can’t give them a zero rating; they are basically a bunch of scammers. I had booked the car insurance a month or more in advance and received the confirmation and the "black box" device... Leggi di più
L'azienda ha risposto
Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Leggi di più
L'azienda ha risposto
never had any problems, apart from upping my insurance from £66 a month to £94 even though i’ve been with you guys for a year now and got 2 years no discount :(
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su WiseDriving
Scritti dall'azienda
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Informazioni di contatto
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Regno Unito
- contact@wisedriving.com
- www.wisedriving.com
4,0
Molto buono
8K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very quick responses and good customer…
Very quick responses and good customer service
2 febbraio 2025
Risposta di WiseDriving
Hi,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Many Thanks,
Kathryn
Risposta di WiseDriving
Hi Grant,
Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service.
Kind regards,
Angela
Absolutely shocking company
Absolutely shocking company. Told them I had moved address and my price doubled. I moved 10 mins up the road. My blackbox apparently had problems so they decided to send me a cancellation threat letter if I didn’t sort the issue as if it was my issue that their blackbox wasn’t working? Had to ask to open a complaint 3 times before someone acknowledged me and gave me a reference. Then 1 day before my policy ended, they emailed to say that they were going to send out another blackbox. What’s the point? The renewal price for £130 per month was disgusting considering I found quotes as low as £40 per month elsewhere with the same benefits and no blackbox. They’ve ripped me off, sent me numerous cancellation threat letters for something out of my control and take about a million years to respond to emails. Wouldn’t recommend.
22 gennaio 2025
Non scritta su invito
Risposta di WiseDriving
Hi Holly,
We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.
Many thanks,
Angela
Risposta di WiseDriving
Hi Leslie,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many Thanks,
Kathryn
Being with them of two year first year…
Being with them of two year first year I was chash into report. Real quick deal with it got second car. With them being drive that one over year half come to do renew now informed is not update and blame me of they mis handle of information. Take care with them
11 gennaio 2025
Risposta di WiseDriving
Hi Marc,
We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.
Many thanks,
Angela
Easy to set up my policy
Easy to set up my policy! Great communication too! Very competitive price and so far so good!
8 gennaio 2025
Risposta di WiseDriving
Hi Jo,
Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.
Kind regards,
Angela
That it’s a great company with good care
My monthly subscription went down which is very rare with other providers
6 gennaio 2025
Risposta di WiseDriving
Hi Daniel,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Risposta di WiseDriving
Hi David,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
AVOID at all costs
AVOID at all costs
My Son purchased his insurance and his car (Fiesta silver), 9 months later changed car for same but newer. (Fiesta blue)
Charged £150 for another black box even though we removed old one easily from his old car.
Another couple of months later bought a Bmw. Took old box from fiesta and had to pay another £150 for a new black box again even though we had the one from his blue fiesta.
He decided to cancel insurance even though it ends in 2 months, guess what he was charged another £150 to cancel.
I think it’s disgraceful as it’s really expensive for young people these days for insurance.
3 gennaio 2025
Non scritta su invito
Risposta di WiseDriving
Hi,
Thank you for your feedback, I am sorry to hear that you have had a negative experience with WiseDriving.
Our cancellation and mid-term adjustment fees are stipulated in our terms and conditions which you would have read and agreed to when you set up the policy and a link to these terms is included in all email correspondence we issue to our customers.
Many thanks,
Adam
Risposta di WiseDriving
Hi Santos,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Easy to use box system
Easy to use box system, no invasive box with cables all over the place on your wind screen. Box connects to battery and is hidden under tour bonnet. Staff are extremely skilled when it comes to handling a claim. Overall brilliant Insurance group.
27 dicembre 2024
Risposta di WiseDriving
Hi Stephen,
Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received.
Many thanks,
Lauren
Risposta di WiseDriving
Hi Cameron,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Waste of time
Used for one year then at the end of the insurance I get an email say they not renewing next year with out no reason
26 dicembre 2024
Risposta di WiseDriving
Hi Kevin,
Thank you for taking the time out to leave us a review, we do appreciate this. Unfortunately, as the broker, we have no say in whether a quote is offered or not, or what the quote is. Many factors are taken into consideration by the underwriters, and their criteria changes throughout the year. In this case, it has lead to us not being able to offer a quote based on the details provided.
Many thanks,
Lauren
Only use the app for a while now
Only use the app for a while now, but it’s pretty good
25 dicembre 2024
Risposta di WiseDriving
Hi Jamie,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Am satisfied with process
Am satisfied with process. Appreciate the wise driving team for continuing insurance as a I am reliable customer. Kind regards
19 dicembre 2024
Risposta di WiseDriving
Hi Omar,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Helpful and accurate
Very helpful over the phone! Also very accurate black box scores!
20 dicembre 2024
Risposta di WiseDriving
Hi Freya,
Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving great feedback, we greatly appreciate it.
Many Thanks,
Kathryn
Easy and costs came down considerably…
Easy and costs came down considerably after being with them for one year.
17 dicembre 2024
Risposta di WiseDriving
Hi Mrs Fobister,
Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service.
Many Thanks,
Kathryn
easy and straightforward
Just so easy and straightforward. Value for money and keeping in touch is simple. I can see my score at a glance. 5*
19 dicembre 2024
Risposta di WiseDriving
Hi Sheli,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Risposta di WiseDriving
Hi,
We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, it would be greatly appreciated.
Thank you,
Kathryn
0 Star company
This car insurance company deserves zero stars, but unfortunately, that option doesn’t exist. The service is extremely poor, and the overall experience has been disappointing. I would not recommend this company to anyone.
12 dicembre 2024
Non scritta su invito
Risposta di WiseDriving
Hi,
We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, and we can look into this for you.
Many thanks,
Adam
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.