PremFina IG04 Car Insurance Review I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with que... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Leggi di più
L'azienda ha risposto
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Leggi di più
L'azienda ha risposto
Been with this company a few years now , straight forward , decent renewal price so I’ve stayed , staff was very knowledgeable
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su iGO4
Scritti dall'azienda
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
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Informazioni di contatto
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Regno Unito
- contact@igo4.com
- www.igo4.com
4,3
Eccellente
9K recensioni
Chiedi ai clienti di scrivere una recensione
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My renewal was supposed to be cheaper…
My renewal was supposed to be cheaper than what you coated me
14 luglio 2026
Risposta di iGO4
Thank you for reaching out to us regarding your renewal for your Igo4 policy.
I understand that you expected your renewal to be cheaper than the quoted amount. Renewal prices can sometimes change due to various factors such as changes in your personal circumstances, updated risk assessments, or changes in insurer pricing policies. These factors can affect the overall cost of your policy at renewal.
If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
unresponsive customer service..
unresponsive customer service... got put on the line for 20 minutes waiting for someone to pick up my call... in the end Ihave to hang up as neede to get on with something else.
9 luglio 2026
Risposta di iGO4
Thanks for taking the time to leave a review.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
Cannot scroll on website
Went to get a quote, cannot scroll on the page, so when you try to click no on all the offers you cant continue. Great job guys missed a sale here
13 luglio 2026
Non scritta su invito
Risposta di iGO4
Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the quote page on the website. We understand how frustrating it can be when the page doesn't work as expected and prevented you from continuing.
Please feel free to reach out directly if you'd like us to help or if you have any other questions.
Kind regards,
Michelle @ iGO4
Easy to take out policy covers what I…
Easy to take out policy covers what I need for a good price.
9 luglio 2026
Risposta di iGO4
Thank you for taking the time to leave us a review.
We're delighted to hear you found it easy to take out your policy and that it provides the cover you need at a good price. It's great to know we could offer a simple and valuable experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ iGO4
Risposta di iGO4
Thank you for sharing your feedback with us on Trustpilot.
We're very sorry to hear about your negative experience with Igo4. Your satisfaction is important to us, and we'd like to understand more about what went wrong and how we can assist you.
Please contact us via email at Contact@igo4.com with your reference number, date of birth and registration and we'll be happy to help resolve the issue.
Kind regards
Chelsea @ Igo4 insurance
great easy to use
10 luglio 2026
Risposta di iGO4
Thank you for your great review!
We're delighted to hear that you found the process easy to use. Making things simple and straightforward for our customers is something we strive for, so it's wonderful to know you had a positive experience.
We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Can’t get hold of anyone to request…
Can’t get hold of anyone to request important docs
6 luglio 2026
Risposta di iGO4
Thanks for taking the time to leave a review. We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com , we can discuss this further with you.
Kind regards,
Darren @ iGO4
Excellent communication and easy to…
Excellent communication and easy to access information.
7 luglio 2026
Risposta di iGO4
Thanks for your 5 star review! I'm pleased to hear you found it easy accessing information regarding your policy!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ iGO4
Risposta di iGO4
Thank you for your 5-star review! We're delighted to hear you found our insurance to be great value. We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Straight forward insurance company seem…
Straight forward insurance company seem fair xx
5 luglio 2026
Risposta di iGO4
Thank you for your lovely review! We're pleased to hear you found us straightforward and fair. We really appreciate your feedback and look forward to continuing to provide you with great service in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Risposta di iGO4
Thank you for your review! We're glad to hear you're happy with everything. We really appreciate your feedback and look forward to assisting you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Great service and very competitive…
Great service and very competitive pricing for EVs
23 giugno 2026
Risposta di iGO4
Thank you for your 5 star feedback!
We’re really pleased to hear you were happy with our service and found our pricing competitive for EVs.
We appreciate you taking the time to share your experience and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
never any problems
25 giugno 2026
Risposta di iGO4
Thank you for your review! We're pleased to hear you've never had any problems and appreciate your continued trust in us. We’re always here if you need anything in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
They looked after me last year and I…
They looked after me last year and I have no complaints
2 luglio 2026
Risposta di iGO4
Thank you for your review! We're really pleased to hear that we looked after you well last year and that you had a positive experience with us. We appreciate your support and hope to be able to help you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Very easy to use website and very…
Very easy to use website and very competitive prices
29 giugno 2026
Risposta di iGO4
Thank you for your great review! We're delighted to hear that you found our website easy to use and that you were pleased with our competitive prices. We really appreciate your feedback and look forward to helping you again in the future.
Kind regards, Vicky @ iGO4
Excelent company
4 dicembre 2025
Risposta di iGO4
Thanks for your fantastic review!
We're really pleased to hear you think we're an excellent company. Your support means a lot to us, and we look forward to helping you again in the future.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
Easy to renew with clear documents at a…
Easy to renew with clear documents at a competitive price . Many thanks o
29 giugno 2026
Risposta di iGO4
Thank you for taking the time to share your feedback!
I’m pleased to hear that you found the renewal process straightforward and the documents clear, and that you’re happy with the competitive price.
We really appreciate your comments and your continued support.
If you have any questions or need any support, please reach out to the team who will be happy to help!
Kind regards,
Laura @ iGO4
Inaccurate customer records
For many months I have been getting mail from IG0 4 to may home address. for someone who have never lived here. I have returned the letters each time. after 4 letters I phoned IGO4 customer services and explained that the person they were trying to contact has never lived at my address I gave my full details and the service agent promised me this issue would be escalated to the appropriate team to investigate... as expected I’ve have had yet more letters which I have returned and today I get a letter from a dept recover company.. I have spoken to them and now made a formal complaint. iGO 4 have no interest in correcting their records instead seem happy to push the problem to a debt collector to harass me !! All because of a failure in their records So would I use iGO4 ? NOT A CHANCE IN HELL ! I am still attempting to get their wrong address information corrected but I have little faith that will happen unless I seek legal advice and sue them for harassment . if anyone from iGO4 would like to speak to me I’d surely love to get their error corrected , so iGO4 please contact me and get this nightmare of a mess sorted. This started months ago and is still ongoing..
1 gennaio 2026
Non scritta su invito
Risposta di iGO4
Thank you for bringing this issue to our attention, and we sincerely apologise for the inconvenience you have experienced with receiving mail intended for someone else at your address.
We understand that despite your previous efforts, including contacting Igo4 customer services and returning the letters, you continue to receive correspondence for an individual who has never lived at your property. We appreciate your patience as we work to resolve this matter.
We would like to look into this further for you, if you could please email the details to contact@iGO4.com and one of our team can look into this for you.
Kind regards,
Darren @ iGO4
Great Service nice and easy to do.
24 giugno 2026
Risposta di iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service great and easy to use. If you need any further assistance with your iGO4 insurance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Value for money
26 giugno 2026
Risposta di iGO4
Thank you for sharing your thoughts with us on Trustpilot. We appreciate your feedback regarding the value for money. We strive to ensure our customers receive the best possible service and value.
If there is anything specific you would like to discuss or if you need any further assistance, please do not hesitate to reach out. We're here to help.
Kind regards,
Chris @ iGO4
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