Wickes - Burton Recensioni 

86
•
TrustScore 4.5 su 5

4,7

Wellington Road, Burton Upon Trent Derbyshire, DE14 2AP, GB

•

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Valutata 5 stelle su 5

Approached a employee at the car park from a distant. As he was going back into the store. He stopped and listened and didn't hesitate in assisting me with my query before I even entered the stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products. Bathroom fitter, kept us informed throughout, happy to discuss with u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went into the Burton store to have a look at their range of kitchens. The Design Consultant Susan was amazing. She came out to our house, listened to our requirements and budgets and delivered an a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our prop... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Burton

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Wellington Road, Burton Upon Trent, Derbyshire, DE14 2AP, Regno Unito

  • +441283516809

4,7

Eccellente

TrustScore 4.5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(86)

14.656 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Proactive thinking

I placed an order online for collection from Wickes in Burton. Tyler from the branch gave me a call and let me know I had the last 2 of one of the items I'd ordered and he was worried about the quality of them. He gave me the option of cancelling the order or checking the item over when I collected the other items. Great service. Better than finding out there's a problem when you get there. I had measured up to make sure I could make the decision at the store.

1 maggio 2025
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Risposta di Wickes - Burton

Hey Stephen, thanks for your positive feedback, and I'm delighted that Tyler was able to help you out in our Burton store! - Dylan

Valutata 5 stelle su 5

Joel H and Gemma were amazing

Joel H and Gemma were amazing! Extremely helpful in every aspect of my purchases! Went above and beyond
with customer service. Joel even helped me get them in the back of my truck.

12 maggio 2025
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Risposta di Wickes - Burton

We are thrilled to hear about your positive experience! It's fantastic to know that Joel and Gemma provided such exceptional service. Their dedication to customer satisfaction is truly appreciated. TW

Valutata 5 stelle su 5

Customer service

My wife and I have been having problems for days trying to get some suitable colour paint and Joel H and his brothers soon sorted us out .We left feeling happy and grateful for their courtesy respect and help well done lads

23 aprile 2025
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Risposta di Wickes - Burton

We're so glad to hear that you had a positive experience with our team. It's wonderful to know that you were able to find the perfect paint colors with the help of our staff. We appreciate your kind words about Joel and his brothers – we're proud of their dedication to providing excellent customer service-GS

Valutata 5 stelle su 5

New bathroom/shower room

Went into Burton on Trent branch today for a bathroom quote ,felt a little apprehensive because of an earlier quote from a different company but Susan Bower-Khan made us feel at ease explaining everything about the process from start to finish ,pointing out all of the details,she’s very friendly and her product knowledge is outstanding and very professional , we now can’t wait to have our lovely new bathroom installed , thankyou Susan you’re a credit to your company ,the Tudor family

5 aprile 2025
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Risposta di Wickes - Burton

Thank you for taking the time to share your positive experience. We are delighted to hear that you were impressed by the service you received from Susan. It's wonderful to know that you felt comfortable and confident throughout the process, and that you are looking forward to your new bathroom. We appreciate your kind words and are glad that you feel Susan is a credit to the company.
-AF

Valutata 5 stelle su 5

Charity Help

The ladies at Wickes in Burton were very helpful and approachable when we were asking for equipment for our animal home. They explained the process and we were able to get a new storage cupboard to keep items safe.

15 marzo 2025
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Risposta di Wickes - Burton

We are delighted to hear about your positive experience at our Burton store. It's wonderful to know that our team was able to provide you with the assistance and information you needed. We strive to create a welcoming and helpful environment for all our customers, and we're glad that you found our staff to be approachable and knowledgeable. We appreciate your kind words and are pleased that you were able to find a storage cupboard to help keep items safe! - AF

Valutata 5 stelle su 5

5-Star Review for Rob C at Wickes

5-Star Review for Rob C at Wickes, Burton on Trent

Rob C at Wickes in Burton on Trent is absolutely fantastic! From the moment I walked in, he was friendly, personable, and genuinely eager to help. What impressed me most was that when I came back a second time, he remembered exactly what I needed—a level of customer service you don’t see every day! He made the whole experience easy and stress-free, going above and beyond to assist. Thanks, Rob—your help was truly appreciated! ⭐⭐⭐⭐⭐ I bought the flooring 210879 x 32

5 marzo 2025
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Risposta di Wickes - Burton

Hey Kaine, thank you for your five-star review, and I'm glad you enjoyed the service from Rob in our Burton on Trent store! - Dylan

Valutata 5 stelle su 5

Susan Bower-Khan

In the showroom Su was amazing, extremely helpful and made the whole process so easy.

1 febbraio 2025
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Risposta di Wickes - Burton

Hi Mrs-Jones,We're thrilled to hear about your positive experience in our showroom. It's wonderful to know that Su provided such excellent service and made your experience so enjoyable. We appreciate your kind words and will share your feedback with our team. - SF

Valutata 5 stelle su 5

A big thank you to Susan and the team…

A big thank you to Susan and the team for a fast, trouble free kitchen design and installation. Susan designed and helped me select kitchen colours etc. happy to spend the time sorting through it with me.
Sam and his team who fitted it were thorough and did a great job. I just went to work and left them to it. The area was always left clean and tidy when I got home. Can't fault Wickes from design to completion.

17 marzo 2025
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Risposta di Wickes - Burton

Thank you for your kind review. We are delighted to hear that you had a positive experience with our team. We are pleased that you were happy with the design process and that Susan was able to help you select the perfect colours for your kitchen. We are also glad that you found Sam and his team to be thorough and professional. We strive to provide our customers with a seamless and enjoyable experience from design to completion. - SW

Valutata 5 stelle su 5

Rob at burton on Trent branch he was…

Rob at burton on Trent branch he was very kind helped me with lifting tiels up and he also putted in car for me they was very heavy for me I couldn’t do without his help many thanks Rob.C

13 marzo 2025
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Risposta di Wickes - Burton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Rob C in burton store helped me find…

Rob C in burton store helped me find the products I was looking for and was very attentive

9 marzo 2025
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Risposta di Wickes - Burton

Hi Connor, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Wickes designe and installation

Wickes designed and installed my new kitchen and without doubt, I had the best experience from designer Bev Goosey to Simon James' installation team. I was looked after from day 1. I had never planned such a project before and Bev expertly guided me through the process. What I've ended up with is a beautiful kitchen perfectly suited to my needs. Simon is an absolute dream to work with. Timely, respectful, knowledgeable with a fabulous work ethic that is reflected throughout the team. The projectand specialist works came in on time, within budget and no mess. The site was cleaned and tidied at the end of each working day. Wickes' communication was spot on regarding delivery protocols and delivery was on time too. I really cannot praise this team too highly I am so very pleased with the whole experience and would definitely recommend them

14 febbraio 2025
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Risposta di Wickes - Burton

Hi Shani, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Bev and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valutata 5 stelle su 5

Excellent service from initial design…

Excellent service from initial design by Dass of the kitchen to fitting with Simon and his great team. Always tidied up at the end of the day and all very polite. Looking forward to getting the bathroom done next week.
Would definitely recommend.

25 gennaio 2025
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Risposta di Wickes - Burton

Hi Christine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dass in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Amazing service from start to finish

Amazing service from start to finish - Bev Goosey went the extra mile at every step of the way to support me in the journey, from design through to delivery and any customer support queries afterwards. Highly recommend 10/10.

2 dicembre 2024
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Risposta di Wickes - Burton

Hi Jack, thank you for sharing your feedback! we're thrilled to hear about the amazing service you received from Bev, Going the extra mile is what we aim for, and its fantastic to know Bev supported you every step of the way. - SW

Valutata 5 stelle su 5

We couldn’t be happier with our new…

We couldn’t be happier with our new Wickes kitchen, right from the start with our designer Bev and then Simon and his team of fitter’s the end result was fabulous. All of the guys were very polite and friendly and Scott always left the place tidy. We would highly recommend this team

28 ottobre 2024
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Risposta di Wickes - Burton

Hi, Julie. Thank you for taking the time to share your review with us. I'm really pleased to hear that your design consultant, Bev and fitter Simon and his team, were fabulous, polite and friendly. I'm also delighted to see that you couldn't be happier with your new Wickes kitchen. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

en-suite refurbishment

Our en-suite refurbishment has just been completed, and we cannot thank Wickes enough for tge superb service we recieved, especially Bev Goosey our design consultant and Andrew our fitter who was first class.

I would reccomend these two any day to do a first class job.

25 novembre 2024
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Risposta di Wickes - Burton

Hello Chris, thanks for your positive feedback, and I'm delighted that you loved the service from Bev and Andrew throughout your project, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Simon James kitchen installers.

Simon James kitchens are an excellent team of installers for Wickes quality kitchens. 100% satisfaction. Thanks to Bev
and the team

13 novembre 2024
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Risposta di Wickes - Burton

Hi Sylvia,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Simon and Bev provided you with an excellent service. - SF

Valutata 5 stelle su 5

Great experience from start to finish…

Great experience from start to finish good helpful advise all the way through would recommend (Bev’s experience design and aftercare was first class)

7 ottobre 2024
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Risposta di Wickes - Burton

Hi There, thanks for taking the time to share this feedback. RD

Valutata 5 stelle su 5

Wickes - Burton on Trent

I can not rate our kitchen designer, Bev, highly enough. She explained everything each step of the way and ensured we understood the whole process. We love our finished kitchen and the men who fitted it, said it was of great quality. Thank you

1 ottobre 2024
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Risposta di Wickes - Burton

Hey Amy, thanks for your amazing feedback, and I'm delighted that Bev was able to help you with your new kitchen design in our Burton store, enjoy your new space! - Dylan

Valutata 4 stelle su 5

So happy with Bev and Simon James

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our property. They were brilliant throughout and we are so happy with our new bathroom.

The customer service center were not great organising the deliveries or communication but with Bev and Simon on hand it was not a big issue.

12 ottobre 2024
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Risposta di Wickes - Burton

Hi, M Jack. Thank you for taking the time to share your review with us. I'm really pleased to see that, Bev and Simon, provided great customer service during your design appointment. I'm also happy to see that your installer, Nathan, went the extra mile and was respectful of your property throughout. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Design and Installation of new kitchen - outstanding from start to finish!

Bev Goosey at Burton Wickes created a design for us that was brilliant based on some requirements that we had supplied her with. Our installation was performed by Geoff and his colleagues. The quality of the workmanship and the actual kitchen items themselves is outstanding. The project went smoothly from start to finish and communications were excellent. Whilst having a new kitchen fitted is never going to be a stress-free experience, it was nowhere near as stressful as we were expecting it to be.

Our new kitchen is a joy to behold and as a place to be in/cook in. Thank you to everyone involved in our kitchen project, not only have you done us proud, you're a credit to yourselves too!

20 settembre 2024
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Risposta di Wickes - Burton

Hi, Roger. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Bev, at our Wickes store in Burton was brilliant during your design appointment. I'm also really pleased to hear that your installation team, Geoff and his colleagues were outstanding. Furthermore, I'm happy to see that you find your new kitchen a joy to cook and be in. Thank you again for your kind feedback. - Scott H

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