Wickes - Burton Recensioni 

86
•
TrustScore 4.5 su 5

4,7

Wellington Road, Burton Upon Trent Derbyshire, DE14 2AP, GB

•

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Valutata 5 stelle su 5

Approached a employee at the car park from a distant. As he was going back into the store. He stopped and listened and didn't hesitate in assisting me with my query before I even entered the stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products. Bathroom fitter, kept us informed throughout, happy to discuss with u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went into the Burton store to have a look at their range of kitchens. The Design Consultant Susan was amazing. She came out to our house, listened to our requirements and budgets and delivered an a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our prop... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Burton

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Wellington Road, Burton Upon Trent, Derbyshire, DE14 2AP, Regno Unito

  • +441283516809

4,7

Eccellente

TrustScore 4.5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(86)

14.656 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Burton store Jo

Went into the Burton store this morning and was served by Jo, what a delight to be served by a very polite, nothing was to much trouble and very knowledgeable person, once again Jo thanks for your help, I hope Wickes give you a pay rise you deserve one.

15 aprile 2026
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Risposta di Wickes - Burton

We're happy to hear you had such a positive experience in our Burton store. It's great to know that you found Jo polite, helpful, and knowledgeable. We appreciate your kind words! -AK

Valutata 5 stelle su 5

Great help to those who have no idea what they are doing (like us!)

Needed a lot of tiles, they were right by the door and ready to go. Big shout out to Beth who was a super helper and really impressed us. We have a lot of stuff to get for our bathroom project and we will be back. Thank you.

11 aprile 2026
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Risposta di Wickes - Burton

We're happy to hear that you found the tiles you needed easily and that Beth was so helpful. Thank you for the positive feedback, and we look forward to seeing you again! -AK

Valutata 5 stelle su 5

Very helpful

Very helpful, knowledgeable and efficient design consultant Sue.

24 marzo 2026
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Risposta di Wickes - Burton

Hi James,

We appreciate you sharing your feedback with us. We're so glad you found the design consultant knowledgeable, efficient, and helpful! -Ellysse

Valutata 5 stelle su 5

I would like to say a big thank you to…

I would like to say a big thank you to Susan for designing my kitchen. From the very beginning she was incredibly helpful, professional, and attentive to every detail. She really took the time to understand what I wanted and turned my ideas into a beautiful and practical design.

I truly appreciate her patience, advice, and the effort she put into making everything work perfectly. The whole process felt smooth and well organised thanks to her. I’m very happy with the final result and couldn’t have asked for a better designer.

Thank you again, Susan, for your hard work and support throughout the project. I will definitely recommend you to others.

5 marzo 2026
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Risposta di Wickes - Burton

We appreciate you taking the time to share your kitchen design experience. We're happy to hear that Susan was helpful, professional, and attentive to detail, turning your ideas into a beautiful and practical design. We value your recommendation and are grateful for your feedback. -AK

Valutata 5 stelle su 5

Wickes

Managed to get all i wanted in one shop.
Beth was great and very helpful.

3 marzo 2026
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Risposta di Wickes - Burton

Hi Andy,

We appreciate you sharing your shopping experience with us. We are happy that you found what you wanted and that Beth was helpful. -Ellysse

Valutata 5 stelle su 5

We had a significant leak to our shower…

We had a significant leak to our shower that was still under warranty and despite some interesting advice from customer services, staff in store resolved the issue. Many thanks to Robyn and Tina.

28 febbraio 2026
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Risposta di Wickes - Burton

We're happy to hear that the team in store resolved the shower leak issue covered by warranty. We appreciate you bringing this to our attention and thank you for your feedback.- PP

Valutata 5 stelle su 5

Great Service

Went in to your Burton store to buy some paint. Tom was super helpful and even offered to take my paint to my car without me even having to ask

27 gennaio 2026
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Risposta di Wickes - Burton

Hi Vicky, we're happy to hear that you had a positive experience in our store. It's great to know that our team was helpful, and we appreciate your feedback! -LG

Valutata 5 stelle su 5

Beth was very helpful today and also…

Beth was very helpful today and also very informative

24 gennaio 2026
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Risposta di Wickes - Burton

Hi Madison.

We appreciate your wonderful feedback. We're so glad that our team member was helpful and informative during your visit with us today!- PP

Valutata 5 stelle su 5

Beth was very helpful today

Beth was very helpful today, amazing customer service, excellent manners and went out of her way to help.

24 gennaio 2026
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Risposta di Wickes - Burton

Hi Erin.

We appreciate you sharing your feedback. We are delighted to hear that you received amazing customer service and found our team member helpful.- PP

Valutata 5 stelle su 5

New bathroom

Been looking for a new bathroom and after speaking with Susan at Burton-on-Trent store she gave us brilliant advice, booked in to do a view of the space available and created our vision for our new bathroom. Definitely recommend when it comes to designing your new kitchen or bathroom

12 dicembre 2025
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Risposta di Wickes - Burton

Hi Dave.

We appreciate you taking the time to share your feedback. We're happy to hear that you received brilliant advice and that we could create your vision for your new bathroom.- PP

Valutata 5 stelle su 5

Excellent design experience

We recently purchased a new kitchen and bathroom. The design consultant was extremely helpful and knowledgeable. She came up with great ideas that we wouldn't have thought of. She made it an easy and enjoyable experience.
We have yet to have them installed but we are very happy with the experience so far.

9 dicembre 2025
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Risposta di Wickes - Burton

Hi Liane, Thanks for taking the time to leave your review. We are happy to hear that you had a great experience with your design consultant for your kitchen and bathroom making the process easy and enjoyable. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Wickes was the right choice!

Very quick to book an initial appointment. From that point Susan in the Burton on Trent store was fantastic with advice. Communication and the ability to listen to what we asked for and able to honestly say what was possible and wasn't.

Susan was very accommodating to our fitter we got on board and I was able to leave the professionals to it whilst being included in correspondence.

The quality of the kitchen has been fantastic and the whole experience from start till end was made easy with the great help from Susan.

Thank you!

6 dicembre 2025
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Risposta di Wickes - Burton

Hi Jon, Thanks for taking the time to leave your review. We are happy to hear that Susan from the Burton on Trent store was able to help design your kitchen project by listening to what you asked for and making the whole experience easy from beginning to end. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

The helpfulness of the staff especially…

The helpfulness of the staff especially the lady who is on the early shift

2 dicembre 2025
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Risposta di Wickes - Burton

Hi Phillip, Thanks for taking the time to leave your review. We are happy to hear that the staff in your local Wickes store is very helpful. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Great service

Brillant service on till from a lady named beth. She was very helpful and Brillant and fast service on tills.

25 novembre 2025
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Risposta di Wickes - Burton

Hi Tom, We're happy to hear that you received such brilliant service! We appreciate you taking the time to recognise the fast and helpful service you received. -LG

Valutata 5 stelle su 5

Polite, efficient and helpful staff.

Collected some roofing sheets kindly donated by Wickes to go towards repairing our primary schools chicken enclosure.
The sales assistant was very polite, friendly and helpful.
Thank you very much for your kind donation.

7 novembre 2025
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Risposta di Wickes - Burton

Hi Hefin.

We're so glad the roofing sheets will help repair the chicken enclosure at the primary school. We appreciate you mentioning our polite and helpful sales assistant and your kind words.
- PP

Valutata 5 stelle su 5

I needed some products for tiling

I needed some products for tiling. I wasnt sure what would be best. Fortunately a member of staff was very helpful and took his time out to advise me and discuss the products. Made it all so much easier.
Thanks Jake, Burton store.

27 ottobre 2025
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Risposta di Wickes - Burton

Hi Tanya Hussain, We appreciate you sharing your experience. We're so glad to hear that Jake was incredibly helpful and provided excellent advice about the tiling products! -LC

Valutata 1 stelle su 5

New brochure products not available

I came in for a price on a bathroom. The bathroom furniture I viewed in the brochure isn’t available for pricing yet (brochure has been available for a month) Complete waste of my time and your attentive staff, who were apologetic but unable to do their job properly.

That does not help me price a bathrooms does it?

1 novembre 2025
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Risposta di Wickes - Burton

Hi Emma Green, We appreciate your feedback and apologise that the pricing wasn't ready for the bathroom furniture you were interested in. We'll review our processes to prevent this issue from recurring. -LC

Valutata 5 stelle su 5

I called in to get some paint mixed up…

I called in to get some paint mixed up and was helped by a young lady called Robyn. To start with, she was very friendly and approachable. While waiting for my paint we had a general chat about painting (as you do).
I then asked for a second colour to be mixed. Due to Robyns product knowledge, she told me it was already a stock colour and didn't require mixing-this saved me a fair amount of money.
All in all, Robyn was an absolute pleasure to talk to and it's refreshing to see staff so knowledgeable and passionate about their job. She clearly enjoys her work and has exceptional people skills.
Robyn is a credit to the store and a good example for future staff training.

Thanks again Robyn.

1 novembre 2025
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Risposta di Wickes - Burton

Hi, Chris. Thank you for taking the time to share your review with us. WE are really pleased to see that, Robyn, was able to help mix the paint that you wanted, providing brilliant customer service during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Susan bower-khan

It was Very easy to book an appointment online. Within minutes I knew who my appointment was with. I also got a phone call of Susan herself explaining the different services she could offer us. Online would only book an hour slot and she advised for 2. We did the 2 hour appointment and I’m so glad we did. We knew the style we wanted just needed it to fit into the area. Susan was sublime and we got what we wanted and more in the kitchen. She listened aswell as advised and I must say we are thrilled to see what Susan achieved for us. Can’t wait to see it come to life. Thanks for all your help Susan bower-khan.

25 ottobre 2025
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Risposta di Wickes - Burton

Hi Johny, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Susan in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Beth couldn’t have done enough for me…

Beth couldn’t have done enough for me whilst I visited the store. She was polite and professional helping me with everything I needed 😌

25 ottobre 2025
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Risposta di Wickes - Burton

Hey Amy, thanks for sharing your amazing feedback with us, I'm delighted that Beth was really helpful in our Burton store! - Dylan

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