Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partn... Leggi di più
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Leggi di più
L'azienda ha risposto
As the ticket progressed the support person took less and less responsibility for the challenge at hand. To the point of becoming argumentative. My entire setup was ordered and configured as per yo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Informazioni di contatto
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Stati Uniti
- +1-435-213-2498
- sales@vps.net
- www.vps.net
4,5
Eccellente
423 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
AMIT B. did a great JOB
I am really happy because Amit B. offered a great customer service and provide a great suggestion of moving to a new server with Linux 8
29 settembre 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent vps machine service
Excellent vps machine service, very grateful for that excellent support. The machines are really very fast and with good performance. I love
28 settembre 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Fantastic support!
Was able to answer all of my questions in a clear and concise way and assist me in getting done what I needed to do.
28 settembre 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I am not the best on WHM or CPanel but…
I am not the best on WHM or CPanel but learning thanks to UK2.nets knowledge base but when I contact Support as I have done twice today the response is always fast, friendly and they sort out the issues and importantly show you how they have done it, so always learning.
Have and will continue to recommend UK2.net.
Thanks today to Nasir and Kashif for all their help.
21 settembre 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
When a ticket is written the response…
When a ticket is written the response is very fast, however, calling to understand what the ticket should request takes forever
6 settembre 2023
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Thank you very much
2 settembre 2023
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Good service, maybe a little understaffed
It took Amit a while to come online. He was 5 *'s, but it took a while to get there, which suggests that he's taking good care of people, but y'all might be a little light on the staff.
He definitely got right on the problem and sorted it out, with a helpful attitude.
18 agosto 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fast and accurate.
31 luglio 2023
Non scritta su invito
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Mark N helped me get site back up
13 luglio 2023
Non scritta su invito
Risposta di VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Prompt response
Even as a very small-potatoes customer I got prompt responses and attentive service - thanks!
17 giugno 2023
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
VPS.net continue to let us down
VPS.net continue to let us down. They love to send automated "how did we do" emails to review them, but without any human interaction to solve the problem. They won't reply to my emails to request to speak to a human, they simply ignore. I predict they will reply to this review to make it look like their service is good, but the email address they provided last time I never got a response from. Don't fall for it.
19 giugno 2023
Non scritta su invito
Risposta di VPS.NET
Hello Jim, thank you for reaching out again, and we're sorry to hear that you didn't receive our last response dated 06/13/2023 14:18GMT
We definitely responded back and upon hearing that you have not received our email, we have now arranged for a Senior on the team to ring you today and help over the phone. For good measure, we'll also move your ticket to another queue, so we can respond to you from there and see if you are able to receive our replies through there.
Excellent Support and Response Times!
Excellent support, advice and response time regarding our server's security and instructions on how to patch and check it afterwards for vulnerabilities.
13 giugno 2023
Risposta di VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Managed support team quickly resolved…
Managed support team quickly resolved the problem! Thank you!
9 giugno 2023
Risposta di VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Too much nice support
4 giugno 2023
Non scritta su invito
Risposta di VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Risposta di VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
There is no Sign Up page nor Login with Google/Github works
There is no signup page, and Sign in with Google/Github redirects back to sign in page, total waste of time
24 maggio 2023
Non scritta su invito
Risposta di VPS.NET
Hello! Thanks for letting us know about your experience and I'm sorry to hear about the trouble.
Please reach out to us directly on client-escalations@uk2group.support so we can discuss this and help with a way forward.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.