VPS.NET Recensioni 

429
•
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Loyal customer of 11 years. 1k per month. 1st June email received from vps.net “we’re decided not to sell windows vps anymore so June 30th we will close all servers and terminate them on July... Leggi di più

Valutata 5 stelle su 5

I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Leggi di più

Valutata 5 stelle su 5

Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Leggi di più

Valutata 5 stelle su 5

I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di web hosting
  2. anche in
  3. Servizi per le imprese

Scritti dall'azienda

VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

429 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(429)

19 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Managed support team quickly resolved…

Managed support team quickly resolved the problem! Thank you!

9 giugno 2023
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

Upgrade

Fast and professional resolving

4 giugno 2023
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Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Valutata 5 stelle su 5

Too much nice support

4 giugno 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

fast response

fast response, friendly, professional and very helpful.

23 maggio 2023
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Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Valutata 1 stelle su 5

There is no Sign Up page nor Login with Google/Github works

There is no signup page, and Sign in with Google/Github redirects back to sign in page, total waste of time

24 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello! Thanks for letting us know about your experience and I'm sorry to hear about the trouble.
Please reach out to us directly on client-escalations@uk2group.support so we can discuss this and help with a way forward.

Valutata 5 stelle su 5

Good services.

23 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

Good job

Good job answering my queries

22 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 1 stelle su 5

They billed me twice

They billed me twice and the live chat told me to make a ticket and now I have to wait for the ticket people to respond. I dont even see two vps services on my panel so why would I be billed twice for two different amounts.

18 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hi Luke! Thanks for letting us know about your experience and I'm sorry you've not received a reply to your issue.
Please reach out to us directly at client-escalations@uk2group.support so we can discuss this and help with a way forward.

Valutata 5 stelle su 5

great support

14 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

Fast & Furious Support

Fast & Furious Support! Which is great!

22 aprile 2023
Non scritta su invito
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Risposta di VPS.NET

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Valutata 5 stelle su 5

UK Hyderabad

UK Hyderabad
Rajit dixit
Very calm and polite
Good response

10 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Valutata 1 stelle su 5

Worst VPS hosting. Don't use them.

The worst VPS hosting I have ever used (and I have used and still use a lot).
I registered with themabout 2 years ago and had more then 10 servers with them at some point.
1. Activation took more then 3 days
2. Scaling up and down didn't work so had to work with support a lot to make them fix their bugs
3. They constantly disable your account if you don’t login.
4. At some point they said 'ups, we accidently removed a server' so I lost all my VPSs at the time. Luckily I only decided to keep 2 and had backups to migrate the rest to a better hosting because of the #5...
5. A month ago they decided to remove some servers again. This time they sent an email about it. I asked them to help with taking a snapshot and to migrate myVPSs to their new environment.
After not doing it for over a week the deadline for migration was reached and they only said sorry that they didn't do it.

Don't fall into their trap of giv8ng you credits as you will lose more time with them or just run disposable servers that you can afford to lose.

1 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thanks for letting us know about your experience. Please reach out to us directly on client-escalations@uk2group.support so we can discuss and help you with your VPS.

Valutata 5 stelle su 5

Andrew Sedun was very helpful

Andrew Sedun was very helpful, above and beyond.

2 maggio 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

The support technician was incredibly…

The support technician was incredibly helpful.

18 aprile 2023
Non scritta su invito
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Risposta di VPS.NET

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.

Valutata 5 stelle su 5

perfect chat

12 aprile 2023
Non scritta su invito
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Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Valutata 1 stelle su 5

The account is closed for no reason

25 marzo 2023
Non scritta su invito
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Risposta di VPS.NET

Hello and thank you for reaching out and leaving this review. Please feel free to contact us at "client-escalations@uk2group.support" so we can help understand what has happened and help activate it.

Valutata 5 stelle su 5

Exceptional Support from Kais: A Job Well Done!

I recently had the pleasure of working with Kais and I must say, I am thoroughly impressed with the level of support he provided. From start to finish, Kais went above and beyond to ensure that all of my needs were met and that I was satisfied with the service I received. His attention to detail, responsiveness, and expertise were truly exceptional. I cannot recommend Kais enough and am grateful for the outstanding support he provided. Thank you, Kais, for a job well done!

13 marzo 2023
Non scritta su invito
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Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Valutata 5 stelle su 5

The staff at UK2 are very helpful with…

The staff at UK2 are very helpful with support on using technical upgrades.

6 marzo 2023
Non scritta su invito
Logo di VPS.NET

Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Valutata 5 stelle su 5

Andrew sedun

Andrew sedun , made my life easier, he is very cooperative and clearly advising for the best practices , even i had too many question , he answered each and everyone

4 marzo 2023
Non scritta su invito
Logo di VPS.NET

Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Valutata 5 stelle su 5

Quick, friendly and helpful

Quick, friendly and helpful response(s). Couldn't ask for more.

21 febbraio 2023
Non scritta su invito
Logo di VPS.NET

Risposta di VPS.NET

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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