Vodafone UK - Thurrock Lakeside Experience Recensioni 

200
TrustScore 5 su 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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Valutata 5 stelle su 5

Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(200)

40.576 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Knowledgeable staff very friendly

Knowledgeable staff very friendly
Alia was brilliant

30 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Patrick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was amazing!!

Luke was amazing!!
Phone had stopped working the last thing you need at this time of year.

Luke explained how the new deals worked and found a great deal for me with a lovely new phone AND saved me some money!!!

I'll be back in a few months to get my broadband switched!!

29 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Samantha,

This is a great review for Luke. I’m glad to hear you found the best option for you when visiting the store and we look forward to you joining us for your broadband line.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Denisa was excellent!!!

Denisa was very helpful and assisted with all issues I had. She clearly explained the plans and what the costs would be. Really excellent service

29 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Glyn,

This is lovely feedback for Denisa. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Bibi was amazing and helpful with my…

Bibi was amazing and helpful with my upgrade . She was so nice.

24 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Gheorghe,

Thank you for reviewing and sharing this great feedback for Bibi.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was extremely friendly and…

Luke was extremely friendly and helpful, didn't pressure at all but adviced and treated very well

29 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Becky,

Thank you for taking the time to review and share this feedback for Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Paola was brilliant and gave excellent…

Paola was brilliant and gave excellent service, I got everything I needed!

24 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Sydney,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Had a lovely experience at Vodafone Lakeside with sales advisor Paola. The service was excellent, young lady was pleasant, quick and dealt with both me and my wife's phones with no hassle at all.

24 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Peter,

Thanks for taking the time to review and share your feedback for Paola.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Effortlessly helped with my issues on…

Effortlessly helped with my issues on my account. Couldn’t of been an easier experience

23 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Melissa,

It's great to hear this feedback from your recent experience with us. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jackie delivered Excellent customer…

Jackie delivered Excellent customer service and very delightful to explain the products. I was in a quiet doubtful to buy the product from vodaphone . However the service provided by Jackie help to make my decision to buy the product .

22 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Consumer,

This is such an amazing review for Jackie. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Great team :)

Maria, Dylan & Naz were very helpful in helping us sort out our current phone plans. They worked together really well and gave a pleasant experience and represented Vodafone to a high standard going above and beyond for us. Best customer experience in a long time, a great credit to their team at Thurrock :)

20 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Lisa,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service at west thurrock…

Excellent service by Dylan at west thurrock lakeside

Tried to sell me home broadband but I'm tied in

18 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Nasir,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Denisa helped me do an upgrade today…

Denisa helped me do an upgrade today and she was so helpful and explained everything so well to me. :)

18 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Santosh. Thank you for your review for Denisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mona is an absolute star

Mona gave us great customer service and was really helpful in helping us choose a plan that suited us best. She deserves a raise!!!

17 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Mo,

Thanks for letting us know what an amazing job Mona did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Madalina- Great Customer Service

I was pleased to come today and chat with Madalina who explained everything. I was happy to hear i can get good offers as i was coming from EE and the service became a bit too expensive.
Madalina is a kind and nice person and i recommend her . She is very good in customer service!!!!

17 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Ana,

Thanks for the lovely review and fantastic support for Madalina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Madalina very helpful

Madalina was very helpful today at Vodaphone, helped us sort out our phones. Very friendly and stayed to make sure everything was sorted. Excellent part of the team.

16 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Sinead,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mona was very brilliant with her…

Mona was very brilliant with her service for the upgrade.

10 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi George,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Madalina the Amazing

Madalina was very helpful and gave me the best outcome possible with an upgrade the far past the last contract. I would highly recommend using Vodafone Thurrock. All the staff are friendly and go above and beyond to give the best deals. They even catered with the air-conditioning. Thanks for the help Madalina.

9 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Steve,

Thanks for reviewing and sharing your feedback for Madalina. We're pleased to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Kiran helped me with a broadband issue

Kiran helped me with a broadband issue, spent over a hour but got it resolved. Amazing service from her

9 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Jeanette,

We're pleased to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I had a great experience with Jackie

I had a great experience with Jackie, She explained everything about the products and I love the way that she do that. Thank you so much Jackie!

9 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hi Andreea. Thank you for your review for Jackie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dillon was friendly and efficient

Dillon was friendly and efficient, searching for a good rate for me.

7 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Carol,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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