Vodafone UK - Thurrock Lakeside Experience Recensioni 

184
TrustScore 5 su 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

L'azienda ha risposto

Valutata 5 stelle su 5

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre. Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(184)

40.708 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Maz was an amazing help

Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

8 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Anthony was very polite and friendly

Anthony was very polite and friendly, very knowledgeable and helpful

8 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Hayley,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Blake is an absolute star

Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.

7 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Sarah,

Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I would like to leave a lovely review…

I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Erica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was greeted by a smiley face

Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful staff

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Maria,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

First class customer service from Tolulupe (Thurrock)

I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!

27 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Taaya,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Yusif at Lakeside absolutely brilliant

Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful

27 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Luke,

Thanks for the lovely review and fantastic support for Yusif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very enjoyable and fun time with Yusuf

Very enjoyable and fun time with Yusuf

23 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Okiemute,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.

15 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I ‘been serve by Leandra

I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended

14 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Marie,

Thanks for the lovely review and fantastic support for Leandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a great experience with Blake…

I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.

3 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

"Hey Maria,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Blake was truly amazing and helped me…

Blake was truly amazing and helped me with my data transfer and a better deal

30 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Jane ,

Thanks for the lovely review and fantastic support for Blake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Maria helped me today went above and…

Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.

29 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I travel one hour just to visit the…

I travel one hour just to visit the lakeside store and be seen by Maria, she is absolutely amazing. Thank you so much for your great customer service

29 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Eliza ,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very knowledgeable and clear advice

Very knowledgeable and clear advice.
Gave us a great deal on my daughter’s phones. Absolutely cracking! Good job I have insurance lol

27 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Second visit and I couldn’t be happier

Second visit and I couldn’t be happier.
I was served by Mariah once again and honestly her customer service is absolutely outstanding. She makes the experience worth any wait. I hope she gets the recognition she deserves. Thank you Mariah

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Dominic,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

maria was so lovely and helpful

maria was so lovely and helpful. we came to see if we could upgrade my mums sim plan. she was very honest, open and transparent. she wanted to help find the best deal for my mum and didn’t feel like she was chasing a sale. interactions like that and people like. maria make customers want to come back for the experience. big thank you to maria? hope she gets the recognition she deserves!:)

22 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Petro and Maz were outstanding in…

Petro and Maz were outstanding in helping me set up my new account with Vodafone. Amazing customer service from both colleagues. Very happy and pleased. Amazing staff

21 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Martin,

Thanks for the lovely review and fantastic support for Petro and Maz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrading 4 phones.

Maria was amazing! She was friendly and so polite.
Managed to save us on all 4 phones.
Managed to upgrade all 4 which not all takes ages, but she done it so efficiently and made time fly by!
Great sense of humour and professionally throughout!
Deserves a pay rise for upgrading 4 phones in such short time 👍

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Fran,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più