Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Leggi di più
L'azienda ha risposto
Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍
L'azienda ha risposto
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Thurrock Lakeside Experience
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Regno Unito
4,9
Eccellente
200 recensioni
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Le persone hanno visualizzato anche
Dillon was friendly and efficient
Dillon was friendly and efficient, searching for a good rate for me.
7 novembre 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hey Carol,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dylan was absolutely amazing
Dylan was absolutely amazing, didn’t feel like a sales pitch and felt like generally wanted the best for us and our needs. Best customer service in a long time!
9 ottobre 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Jessica,
This is a great review for Dylan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jacqueline was extraordinary …
Jacqueline was extraordinary ans helped me with everything i need to choise a new contract sim !
4 ottobre 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Radu,
Thanks for your review for Jacqueline. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Every time I visit
Every time I visit, I am met with the best level of service. We have built and maintained a long term relationship with Alia and always come back to see her! Store is so helpful and all colleagues are knowledgable and approachable, which is the main reason we have remained with Vodafone for so long!
30 settembre 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Promptly service
Promptly service, very helpful. Offered to look into my plans
30 settembre 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reducing costs
The young man who helped us was amazing. He helped us through what would of been to us very stressful. 10/10 for the service he provided.
2 agosto 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jackie at Lakeside absolutely superb…
Jackie at Lakeside absolutely superb once again, the attention and knowledge was perfect
Get yourself to Lakeside to see Jackie
12 luglio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Brian. Thank you for your review for Jackie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolu & Alia
People are quick enough to complain - but never to praise!
Todays experience was superb at the Lakeside Branch, I upgraded my phone/package and my mum also changed her plan.
From start to finish the team were helpful, had patience, informative, I am rubbish with technology but Tolu & Alia went over and above to ensure both phones up and running.
The whole branch had a great atmosphere and team feel.
Great experience - Thank you
8 luglio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Lara. Thank you for your glowing 5-star review for Tolu, Alia and the team in our Thurrock Lakeside Experience store. It's always lovely to read such AMAZING feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Osmania was helping me today and she…
Osmania was helping me today and she done such an amazing job she directed me to what was best for me and was so polite and helpful.
7 luglio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Mollie, thanks for your feedback for Osmania. It's great to see they were so helpful.
Thanks, The Vodafone Social Media Team
We had a great experience in the…
We had a great experience in the vodafone lakeside store.
Nav served us, he was extremely patient to explain us everything and find the best deals for us. Very kind and funny person.
Also, Sam, the store manager, has jumped in to help Nav with a small issue about my contract.
Great customer service and great communication.
Happy customers
7 luglio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Thanks for your review Alina, I'm glad Nav and Sam took the time to get your new contract sorted.
Thanks for your awesome review, The Vodafone Social Media Team
Friendly and helpful
29 giugno 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Malkit, It's really great to see our team left such a great impression on you.
Thanks, The Vodafone Social Media Team
The staff at the shop were brilliant
The staff at the shop were brilliant, helpful and very professional. Paola took her time to explain all the options available for my upgrade. I was guided through the process and it helped me to make a good decision to upgrade. I am really grateful guys. Keep up the good work.
28 giugno 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hey Abiodun,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good customer service Jackie at…
Very good customer service Jackie at lakeside offered the best deals and I only walked in for a number port in and walked put with 2 new unlimited sim only fantastic service again from lakeside
28 giugno 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hey Ritvaras,
Thanks for letting us know what an amazing job Jackie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tolu at the Lakeside - FABULOUS!
Tolu at the Lakeside branch was fantastic. He welcomed us nicely to store and asked how he could help. He helped us immeasurably and without a hard sell - he just listened to us and gave us what we wanted, in fact above and beyond. He’s generated loyalty from us to your company. He’s an asset to you. Thank you.
31 maggio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hi Sule. Thank you for your glowing 5-star review for Tolu. It's always lovely to read such amazing feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service
Fantastic experience from start to finish, team were incredibly friendly and made sorting out my contract absolutely painless - in and out faster than ever before. Would definitely recommend to anyone, faultless.
19 maggio 2023
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Risposta di Vodafone UK - Thurrock Lakeside Experience
Hey Josh,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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