Vodafone UK - Horsham Recensioni 

159
TrustScore 4.5 su 5

4,7

56 West Street, RH12 1PL Horsham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 56 West Street, RH12 1PL, Horsham, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(159)

42.456 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer experience

I came into Vodafone in Horsham today and want to say how impressed I was with the customer service. I needed to get everything transferred to my new ipad. Hamza was very efficient and really polite. I am old but he was very patient and nice to deal with. He did a grand job.
Tricia

8 novembre 2024
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Risposta di Vodafone UK - Horsham

Hey Patricia,

Thanks for letting us know what an amazing job Hamza at our Horsham Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Noah in Horsham so very helpful to me…

Noah in Horsham so very helpful to me and my nan! Very polite and extremely kind!
Thank you Noah :)

8 novembre 2024
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Risposta di Vodafone UK - Horsham

Hey Charley,

Thanks for letting us know what an amazing job Noah at our Horsham Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

I was with O2 for a number of years…

I was with O2 for a number of years until recently, the coverage and poor customer service made my mind up to switch. I visited the Horsham store and spoke to both Alice And Hamza who gave excellent customer service and support answering all my questions which resulted in me purchasing a Talk Talk package. I would definitely recommend this store to family and friends in the future.

3 ottobre 2024
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Risposta di Vodafone UK - Horsham

Hello, Steve,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Alice and Hamza.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alice was fantasic

Alice was fantasic! She went above and beyond to help us
Please give Alice a pay rise. She is the only reason I am using Vodafone.

29 settembre 2024
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Risposta di Vodafone UK - Horsham

Hello, Kate,

It's great to hear about the positive experience which you've had with Alice. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alice was absolutely incredible

Alice was absolutely incredible. She was very friendly and helped us with every single request!
Lovely lady and I wish her the best

29 settembre 2024
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Risposta di Vodafone UK - Horsham

Hello, Randy,

It's great to hear about the positive experience which you had with Alice. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New phone set up

I came into Vodafone Horsham with my two new phones and Alice helped me move my photos and information to them. She was very patient

29 settembre 2024
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Risposta di Vodafone UK - Horsham

Hello, Christina,

It's great to hear about the positive experience which you received in store from Alice, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Noah has been a great help sorting out…

Noah has been a great help sorting out my phone contract and looking at an alternative Internet provision through vodaphone rather than Bt.

12 settembre 2024
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Risposta di Vodafone UK - Horsham

Hi Peter,

Thanks for your 5-star review for Noah. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Excellent service

Niall the assistant manager was incredibly helpful and did a brilliant job.

23 agosto 2024
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Risposta di Vodafone UK - Horsham

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kai at Vodafone Horsham was very…

Kai at Vodafone Horsham was very helpful and has saved me alot of money on a different airplan .

21 agosto 2024
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Risposta di Vodafone UK - Horsham

Hello Emmy,

It's great to hear about the positive experience which you received in store from Kai, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Just wanted to leave a review on here…

Just wanted to leave a review on here after my exceptional experience today at Vodafone in Horsham today. The colleagues were all very accommodating and my experience with James in particular was very good. I came in to set up a new account with James as I had previously been with O2 and was very unhappy with their service, but was pleasantly surprised with how helpful James and the team was with helping me set up my new contract. Would definitely recommend Vodafone after the experience and I am very happy with the deal we agreed on it has all the things I need and for a good price and my services is already better.

31 luglio 2024
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Risposta di Vodafone UK - Horsham

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Customer Service Excellence from James

James spent a great deal of time helping my husband and I today. We needed to make some changes to our business account and port some family accounts over to Vodafone from another provider who was particularly unhelpful. James persevered and gave excellent customer service. We left the Horsham store feeling really positive about our experience there today. Thank you so much James for being an all-round superstar for us.

8 agosto 2024
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Risposta di Vodafone UK - Horsham

Hi Emma. Thanks for taking the time to write such a great review! We're delighted that James took the time and was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Kai was very helpful upgrading my phone…

Kai was very helpful upgrading my phone in store today, great service by him and the other gentleman, I believe it was noah. 10/10 recommend.

12 luglio 2024
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Risposta di Vodafone UK - Horsham

Hi Lynn,

Thanks for sharing this positive feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Noah

Great service from Noah. He was clear and upfront about costs and contracts which is exactly what anyone wants when spending money.

27 giugno 2024
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Risposta di Vodafone UK - Horsham

Hi Charlotte,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very friendly and well spoken

Very friendly and well spoken

22 giugno 2024
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Risposta di Vodafone UK - Horsham

Hi Nicholas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Noah was extremely patient helping to…

Noah was extremely patient helping to set up my phone and explained everything to me, a non tech person

21 maggio 2024
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Risposta di Vodafone UK - Horsham

Hi Jaqueline! Thank you for your feedback about Noah. I'm glad he was able to help you get your phone set up for you. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Vodafone Social Media Team

Valutata 5 stelle su 5

Great guest service

Great guest service, lovely guy and very helpfull

18 maggio 2024
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Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Noah was very helpful today and…

Noah was very helpful today and resolved my queries.

16 maggio 2024
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Risposta di Vodafone UK - Horsham

Hi Charlotte,

Thanks for your 5-star review for Noah. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

New Phone

Excellent customer service in identifying phone to suit my needs and setting up the new phone. Very customer focused.

10 maggio 2024
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Risposta di Vodafone UK - Horsham

Thanks for your fab feedback Allan. It's great to see we were able to find you a great deal, and helped transfer everything to your new phone 😊
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Quick efficient

Quick efficient, friendly and very helpful. Served by noah

7 maggio 2024
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Risposta di Vodafone UK - Horsham

Hi Rosina,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Niall the assistant manager was really…

Niall the assistant manager was really helpful. Great employee

5 maggio 2024
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Risposta di Vodafone UK - Horsham

Hi Rob,

Thanks for the positive review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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