I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Leggi di più
L'azienda ha risposto
Sede
Cambia sede56 West Street, RH12 1PL Horsham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Leggi di più
L'azienda ha risposto
A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Leggi di più
L'azienda ha risposto
We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Horsham
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
56 West Street, RH12 1PL, Horsham, Regno Unito
4,7
Eccellente
159 recensioni
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Le persone hanno visualizzato anche
Hamza was incredibly helpful this…
Hamza was incredibly helpful this morning when I visited the shop. Nothing was too much trouble for him and he provided the best possible service to my needs. Many thanks!
15 maggio 2025
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Risposta di Vodafone UK - Horsham
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An Honest and respectful experience
I needed to change my old i phone as it was difficult to charge and was not holding a charge for any great length of time. I visited the store in West Street Horsham where I was guided through the whole procedure with efficiency and courtesy.
My options were clearly explained and all charges listed.
My old 'phone was put on charge whilst we talked and managed to stay alive until we had completed all of the necessary checks to get me through the purchase.
It was a pleasure to be dealt with in a non condescending manner given my age, and I would, therefore recommend this store to anyone who is not sure about the technical aspects of what they are purchasing.
12 maggio 2025
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Risposta di Vodafone UK - Horsham
Hey Graham,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Horsham
Hey Poppy,
Thanks for the lovely review and fantastic support for Aidan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome Experience
The guys at Horsham were great - Kai & Megan were awesome with helping us find the right deal on a new iPhone! Would highly recommend going in to see them :)
17 aprile 2025
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Risposta di Vodafone UK - Horsham
Hey there,
Thanks for the lovely review and fantastic support for Horsham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A good experience …
Thanks to Megan for her friendly advice and help on putting together a good package of mobile phones and broadband. Megan is very pleasant to deal with and made the whole experience of being face to face much easier than trying to sort out over the phone. We would highly recommend asking for Megan.
15 aprile 2025
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Risposta di Vodafone UK - Horsham
Hi John.
We're happy to hear that you had a positive experience. It's great that our agent Megan was able to provide friendly advice and create a package that suits your needs.
Thanks,
Vodafone Social Media Team
Ryan at Horsham
Having tried to use your useless robot service and then your help line and been told not correct information I went to see Ryan at Horsham who said the information was incorrect and sorted me out and I ended up taking another phone
5 marzo 2025
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Risposta di Vodafone UK - Horsham
Hey Roy,
We're glad to hear your concern has been sorted! We really appreciate your feedback and the support you've received from Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Quick, easy and friendly service. Very professional.
Megan was really helpful and gave great advice
10 marzo 2025
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Risposta di Vodafone UK - Horsham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone.
I highly recommend it !!
4 marzo 2025
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Risposta di Vodafone UK - Horsham
Hi Cintia,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ryan was helpful and gave information…
Ryan was helpful and gave information about the happenings of the company and optimised my bill for me.
1 marzo 2025
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Risposta di Vodafone UK - Horsham
Hello, Ellie,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Ryan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The young man,Hamza..
The young man,Hamza... was extremely helpful, easy to talk to, and made it easy for me to do, what I had to do...
24 febbraio 2025
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Risposta di Vodafone UK - Horsham
Hi Antony,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service provided…
Excellent customer service provided yesterday 15.02.25 by Finley & Hamza when I upgraded my phone and Contract yesterday. Super knowledgable and genuinely friendly guys, not fazed even though they had to stay a bit later to finalise everything. Always a smile on their faces snd very patient. They are a credit to Vodaphone and the Horsham franchise and should be rewarded as such. My friends were equally impressed and even said they would consider changing mobile phone companies if that is the customer service level at Vodaphone.
Very many thanks to both of them!
15 febbraio 2025
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Risposta di Vodafone UK - Horsham
Hi Hiedi, Thanks for letting us know about the amazing service you received from Finley and Hamza recently. It's great to see how helpful they were and made sure everythnig was sorted before finishing.
All the best, The Vodafone Social Media Team
Great servic
Hazzan was such a great help both with my mobile phone contract and changing to Vodafone for my broadband. He is an asset to Vodafone and I hope his career within the company progresses
12 febbraio 2025
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Risposta di Vodafone UK - Horsham
Hi Melissa,
We appreciate your positive feedback for Hazzan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ryan at your Horsham branch
Ryan at your Horsham branch was super helpful and dealt with all my questions
4 febbraio 2025
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Risposta di Vodafone UK - Horsham
Hello, David,
It's great to hear about the positive experience which you had with Ryan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful …
Ryan at Horsham branch was really helpful in helping me set up a new phone contract. He made sure he got all the information he needed and gave clear instruction when explaining how it all works.
1 febbraio 2025
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Risposta di Vodafone UK - Horsham
Hi Gwynie,
Thanks for your review for Ryan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Risposta di Vodafone UK - Horsham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I had an excellent experience thanks to…
I had an excellent experience thanks to Megan! She was incredibly friendly, efficient, and helpful throughout. Her positive attitude and attention to detail made everything so smooth and enjoyable. Highly recommend her service – she’s a true asset!”
2 gennaio 2025
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Risposta di Vodafone UK - Horsham
Hi there,
What fantastic review of your experience with Megan! We really appreciate you letting us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in store today to purchase a…
I came in store today to purchase a handset. I spoke to Hamza and was very pleased with the results that was achieved in store.
31 dicembre 2024
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Risposta di Vodafone UK - Horsham
Hey Jimbo,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got served by Alice
I got served by Alice . She was so lovely and very helpful while I was finding a new phone . Everyone in that shop was happy and was good vibes .thankyou !
29 dicembre 2024
Non scritta su invito
Risposta di Vodafone UK - Horsham
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Horsham Vodafone store upgrade
I went into the Horsham Vodafone store and needed to get my wife a new phone. I want to express my gratitude to Hamza who was an absolute professional and ensured I picked the right phone at the right tariff that worked for me. He explained everything extremely well and I left as one very happy customer.
7 dicembre 2024
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Risposta di Vodafone UK - Horsham
Hi Phil,
This is a great review for Hamza. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Not happy
With writing a really good review last month about my upgrade in store I have woken up today with £90 taken out my account and I have no idea why. This wasn't what me and Noah agreed in the Horsham store. I also traded in my old phone and was waiting to a £20 refund for the money being taken from my account last month when it shouldn't
Over all I'm down £60 and having a baby next week. I'm extremely unhappy with the financial loss and stress this has caused me. I want to log a complaint and someone to call me back today.
28 novembre 2024
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Risposta di Vodafone UK - Horsham
Hi Charley,
We're sorry to hear the position this has put you in and we don't want you to be feeling like this. Especially when you've more important things to think about right now.
So that we can find out why this money has been taken and what's happening to the refund, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
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