Vodafone UK - Horsham Recensioni 

164
•
TrustScore 5 su 5

4,8

56 West Street, RH12 1PL Horsham, GB

•

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Valutata 5 stelle su 5

I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 56 West Street, RH12 1PL, Horsham, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

164 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(164)

42.851 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Roaming spend query

I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He made me happy! Many thanks to lovely Ben :)

26 settembre 2026
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Risposta di Vodafone UK - Horsham

Hey Lorraine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came in with an issue with viruses on…

I came in with an issue with viruses on my phone. Kieron looked at my phone and managed to clear everything off and sorted it out for me. Thank you kieron!

22 settembre 2026
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Risposta di Vodafone UK - Horsham

Hey Patricia,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Had amazing service today by Ben we…

Had amazing service today by Ben we went into the store last week to upgrade our phones he was very helpful and gave us a great service advised us to come back into the store today as the phone we wanted wasn’t out yet, as was we walked into the store today he remembered us and he made us feel so welcome he made us feel comfortable and at ease and we didn’t feel rushed he also gave us a lot of information that was very helpful. We would definitely come back to this store because of this great customer service we received today.

5 settembre 2026
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Risposta di Vodafone UK - Horsham

Hey Miss L. S,

Thanks for the lovely review and fantastic support for Ben. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff member Ben

I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I wanted. Thanks to Ben's expertise & patient explanations I was able to choose the right deal for me. He understood my level of tech knowledge & where it stopped, without making me feel stupid! He was kind, helpful & efficient without making me feel rushed. Well done Ben & thank you.

28 agosto 2026
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Risposta di Vodafone UK - Horsham

Hey Jennifer,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

excellent customer service

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue super simple to solve . Many thanks

27 agosto 2026
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Risposta di Vodafone UK - Horsham

Hi Michelle, thank you so much for your wonderful review and the amazing support you’ve shown for Ben, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

I would like to thank Ben for his amazing service and his good heart.

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham vodafone store. He was very kind and with positive energy.
Thank you so much Ben for helping us today.

25 agosto 2026
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Risposta di Vodafone UK - Horsham

Hey Rakshya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service!

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you Ben.

22 agosto 2026
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Risposta di Vodafone UK - Horsham

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went into the Horsham store for some…

Went into the Horsham store for some advice before my holiday, had all my questions answered by Ben.
Thank you.

13 agosto 2026
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Risposta di Vodafone UK - Horsham

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A big shout out to Ben

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen.

Living in Jersey the phone repair shop was shut on Sunday when the line appeared and I realised i had to get my phone sorted and quickly!! Ben kindly recommended a reliable and efficient mobile phone repairer - repair job done in 45 minutes!

Ben had nothing to gain as my phone provider is Jersey Telecoms! I really appreciated his recommendation and kindness.

20 luglio 2026
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Risposta di Vodafone UK - Horsham

Hey Julie,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

I went into vodafone looking for a new…

I went into vodafone looking for a new phone and Harrison was incredibly helpful and managed to secure a deal that is cheaper than what I was paying before the new phone. Anyone planning on coming to vodafone then I highly recommend seeing Harrison

27 luglio 2026
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Risposta di Vodafone UK - Horsham

Hey Edwin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful.
Excellent customer service.
We hadn't found the online site very good. In fact it's awful. Please keep real humans who know their stuff and are pleasant and efficient.

25 luglio 2026
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Risposta di Vodafone UK - Horsham

Hey Allen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from kieron very…

Excellent service from kieron very helpful

25 luglio 2026
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Risposta di Vodafone UK - Horsham

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into Vodafone for help & a very…

I went into Vodafone for help & a very friendly, helpful & knowledgeable person took the time to explain the necessary procedure… Was so nice to have an experienced person by the name of Ben to help me…

18 luglio 2026
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Risposta di Vodafone UK - Horsham

Hey Wendy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Customer service on two visits…

Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.

9 giugno 2026
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Risposta di Vodafone UK - Horsham

Hey Anne,

Thanks for the lovely review and fantastic support for Ben and Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better price plan for myself. Thank you, great service and very friendly,

7 giugno 2026
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Risposta di Vodafone UK - Horsham

Hey Mandy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ben at Horsham…so made it easy!

Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy! Ben thank you ! My partner will be coming to you to sort his contract out next 👍 total recommend!!

7 giugno 2026
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Risposta di Vodafone UK - Horsham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ben was very knowledgeable and helpful

Ben was very knowledgeable and helpful, A pleasure to do business with,

5 giugno 2026
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Risposta di Vodafone UK - Horsham

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ben at the Vodafone shop in Horsham was…

Ben at the Vodafone shop in Horsham was excellent very helpful Polite

31 maggio 2026
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Risposta di Vodafone UK - Horsham

Hey Dougy,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ben in the Horsham shop gave me great…

Ben in the Horsham shop gave me great service. Halved my bill, explained everything I needed and didn't try to sell me anything I didn't need. Quick too.

30 maggio 2026
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Risposta di Vodafone UK - Horsham

Hey Melody,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kieron phone upgrade

Kieran really knew his stuff. So helpful. Would definitely recommend Horsham Vodafone shop.

30 maggio 2026
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Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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