Vodafone UK - Horsham Recensioni 

159
TrustScore 4.5 su 5

4,7

56 West Street, RH12 1PL Horsham, GB


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Valutata 5 stelle su 5

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 56 West Street, RH12 1PL, Horsham, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(159)

42.546 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Niall the assistant manager was really…

Niall the assistant manager was really helpful. Great employee

5 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Rob,

Thanks for the positive review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Neil solved my problem…!

4 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Bob,

Thanks for the positive feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Noah was extremely kind and helpful and…

Noah was extremely kind and helpful and patient! I had trouble with my card and he stuck by me and helped me through it. You’re lucky to have him!

30 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Amy. Thank you for your review for Noah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade in store

Upgraded phone in store with Noah, he was great help

30 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Jeff,

Thanks for this great review! We're delighted you had such a positive upgrade experience. Enjoy your new phone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Kai was extremely helpful

Kai was extremely helpful. Finding us the best deals for 4 phones due an upgraded. By far the best service we have received since being vodafone customers!

24 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Abi,

This is a great review for Kai. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Noah's help

Noah's help, attention & expertise were 100% top notch (got a replacement phone in-store today at Horsham)

12 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Paul, It's great to see Noah was so helpful when you visited our store recently.
Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

Excellent service

My phone contract is with another provider who is not in Horsham. I had an issue on my phone that I could not resolve myself. I visited the Horsham Vodafone store and asked if it was possible for them to help me. A really nice young man named Niall was able to rectify the problem for me. He was extremely helpful and never made me feel incompetent. I was so impressed by the service he gave me today. He asked about my existing phone contract. I feel sure that when my current contract is ready for renewal that I would definitely consider changing to Vodafone after the wonderful level of service I received at this store today.

28 febbraio 2024
Non scritta su invito
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Risposta di Vodafone UK - Horsham

Hi Maureen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kai was very helpful today

Kai was very helpful today , great to have such a asset in your team .

21 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Selma. Thank you for your review and feedback for Kai.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Niall was extremely knowledgeable and…

Niall was extremely knowledgeable and helpful. Excellent service. Thank you

11 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Helen,

Thank you for this great review regarding your experience with Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Valutata 5 stelle su 5

Kai was very helpful

8 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Richardo,

Thanks for your review for Kai. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful!

Very helpful-always uncertain about costs (like bringing the car to a garage!!) but reassured I’ve got the best-thank you.
Happy customer :)

4 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Amy,

We're pleased to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

From start to finish Noah showed…

From start to finish Noah showed exceptional product knowledge and customer interaction skills

25 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hello Richard,

Thanks for your feedback. We're grateful for the 5 star review and are so happy to hear that Noah provided a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Nial who works at the Horsham branch…

Nial who works at the Horsham branch was honestly great. He thoroughly helped me and was patient throughout as I had several questions. Much appreciated! :)

Sabiha

23 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hi Sabiha,

Thanks for your kind words and taking your time to share the experience in store with Nial.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Did what I wanted (upgrade broadband)…

Did what I wanted (upgrade broadband) efficiently

3 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great to speak to Niall

Great to speak to Niall. Best time ever at Vodafone. Thank you
All sorted!

3 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey Nuria,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Niall was great help!

3 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey Alex,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Professional assistance by Niall

Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.

2 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey there,

Thank you for taking the time to review, and share this great feedback for Niall.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Service…

Niall was informative and incredibly helpful

27 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey Rebecca,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Niall was amazing!

27 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey Megan,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from niall

27 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham

Hey Joseph,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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