Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Leggi di più
L'azienda ha risposto
56 West Street, RH12 1PL Horsham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Leggi di più
L'azienda ha risposto
I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Leggi di più
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Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Leggi di più
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A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Leggi di più
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Scritti dall'azienda
56 West Street, RH12 1PL, Horsham, Regno Unito
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Niall the assistant manager was really helpful. Great employee

Risposta di Vodafone UK - Horsham
Noah was extremely kind and helpful and patient! I had trouble with my card and he stuck by me and helped me through it. You’re lucky to have him!

Risposta di Vodafone UK - Horsham
Upgraded phone in store with Noah, he was great help

Risposta di Vodafone UK - Horsham
Kai was extremely helpful. Finding us the best deals for 4 phones due an upgraded. By far the best service we have received since being vodafone customers!

Risposta di Vodafone UK - Horsham
Noah's help, attention & expertise were 100% top notch (got a replacement phone in-store today at Horsham)

Risposta di Vodafone UK - Horsham
My phone contract is with another provider who is not in Horsham. I had an issue on my phone that I could not resolve myself. I visited the Horsham Vodafone store and asked if it was possible for them to help me. A really nice young man named Niall was able to rectify the problem for me. He was extremely helpful and never made me feel incompetent. I was so impressed by the service he gave me today. He asked about my existing phone contract. I feel sure that when my current contract is ready for renewal that I would definitely consider changing to Vodafone after the wonderful level of service I received at this store today.

Risposta di Vodafone UK - Horsham
Kai was very helpful today , great to have such a asset in your team .

Risposta di Vodafone UK - Horsham
Niall was extremely knowledgeable and helpful. Excellent service. Thank you

Risposta di Vodafone UK - Horsham
Very helpful-always uncertain about costs (like bringing the car to a garage!!) but reassured I’ve got the best-thank you.
Happy customer :)

Risposta di Vodafone UK - Horsham
From start to finish Noah showed exceptional product knowledge and customer interaction skills

Risposta di Vodafone UK - Horsham
Nial who works at the Horsham branch was honestly great. He thoroughly helped me and was patient throughout as I had several questions. Much appreciated! :)
Sabiha

Risposta di Vodafone UK - Horsham
Did what I wanted (upgrade broadband) efficiently

Risposta di Vodafone UK - Horsham
Great to speak to Niall. Best time ever at Vodafone. Thank you
All sorted!

Risposta di Vodafone UK - Horsham
Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.

Risposta di Vodafone UK - Horsham

Risposta di Vodafone UK - Horsham
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