Victoria Linen Co Recensioni 

Lovely quality duvet cover and pillowcases and so brilliant having a zip! Fedex messed up my delivery but the company sorted it out straight away so I will say great customer service as well. I will definitely be ordering more.

Of all the three British made bed linen businesses I've purchased from (Belledorm, Linen Cupboard Yorkshire, and Victoria Linen Co.), Victoria Linen Co. has undeniably the best quality items followed by Linen Cupboard then Belledorm.
Emma was super friendly, a great communicator, and helpful with my purchase. Well worth the long wait and very happy everything safely arrived to communist USA. Thank you.

First time I’ve used this company and I would never use them again. My parcel was lost by Royal Mail which isnt their fault,but the way they won’t actually do anything for ages is ridiculous. I had to wait a week before they would do anything to begin with, then told the 2 items I’d ordered, they now only had one in stock and weren’t getting anymore in. So after waiting a week I was sent out only one and told the other would be refunded. Now they expect me to wait another week before they will issue a refund for the other one. A decent company would have realised the nightmare and tried to put it right asap and help as much as possible, but not this company, they want to cling on to your cash as long as possible and make the situation more stressful. I wouldn’t have left a review if they had actually helped and sorted this out quickly but they just don’t seem to want to help me. I wouldn’t use them again because of this as I wouldn’t want these issues when purchasing.

Fantastic company, the sales staff are always happy to help with anything.
Beautiful linen well made and packaged.

1000% would recommend this company

Brilliant products, well made and excellent quality material. Produced in the uk. Packaged in brown paper so no plastic. When I needed a rush on part of the order they couldn’t have been more helpful. They make to order and fit odd sizes, I can’t see me buying sheets from anywhere else

High quality product
This is my second order and both have been dispatched within the estimated 3-week lead time. I was able to get fitted sheets for non-standard mattress sizes; the sheets (and the pillowcases from a previous order) are well-made from high quality cotton. They arrived wrapped in brown paper - no plastic in sight - and no chemical smells that most new textiles seem to come with these days. Very happy - will use again and would recommend.

Every person I have had the pleasure of speaking to at Victoria Linen has been responsive, polite, friendly, helpful, accommodating, patient, kind; they have gone above and beyond multiple times.
Apart from outstanding service, their products are wonderful; fabulous quality and beautifully presented.
I can't praise this company highly enough!

Victoria Linen have solved the problem of my husband pulling sheets off the bed in his sleep, several times over for me. Semi fitted sheets made with care and attention to detail. A little pricey but we get what we pay for and these sheets exude quality, comfort and practicality. Now in bamboo/cotton blend for the menopausal amongst us. Can't say thanks enough to Victoria Linen.

Ordered in total two king and one double split corner valances. These are difficult to find and expensive but I found Victoria Linen to be the most reasonably priced. Had a little wait of just over a week but that was fine. Items arrived so neatly packed that they went straight on to the beds with no need to iron. Also, so pleased to receive the goods packed in strong brown paper, rather than the ubiquitous plastic used by others. So, a particular well done for that! Overall a positive experience, good products, nicely packed at a reasonable cost. Thanks

We ordered a made to measure mattress topper. Told it would be 4 weeks. Got it within 2 weeks. Impressed with the quality of the product. Communication was good, so very pleased with the service. Will be ordering again.

Order placed May 26th, got the acknowledgement with the usual blah blah about covid related delays etc etc etc. Very expensive sheets but would have been worth the price if I'd actually got them. It's now 7 weeks and not heard a peep out of them. Dreadful customer service from a supplier supposedly selling premium goods. I've demanded a refund but have my doubts...

Poorly packaged.
For a premium hand-made product one would expect a more professionally packed product with clearly folded lines.
We unfortunately received crumpled sheets which were put in a package far too small.
Only the top was flat to give the appearance of neatness but underneath was a crumpled unsightly mess .

Superb service and excellent quality. I ordered linen for a 3” 6” single bed which was needed urgently, staff were so helpful and I am grateful to everyone for their fantastic customer service. Will definitely order from them again.

Claire at Victoria Linen Co and others are excellent staff, very helpful and friendly! We ordered a complete made to measure set for our super king size four poster bed. My wife is very particular about quality and style and she is extremely pleased with what got. It is not always she gives full credit as a hard to please person! We both highly recommend Victoria Linen for superior quality and value for money ! Why look elsewhere when you know you can place your trust and faith in Victoria Linen !

Used these folk for 10 years now. Great service. Products do the job I need which for me is custom sized fitted sheets and mattress protectors.
Highly recommend.

Please be careful if ordering from this company and take care to read the small print. They refused to exchange 4 sheets when they didn’t fit my fathers profile bed, this was in spite of them confirming over the telephone they were the correct size. They refused to give a refund claiming they were custom made -an important fact I had apparently failed to spot when I read the item description on their website. I still do not believe an item should be classified as bespoke when an identical product could be purchased by others simply by selecting it from the website without giving specific measurements. Instead they advised me to pay extra to have the sheets made smaller or purchase the correct size sheets for an additional £120 (leaving me with 4 sheets which we couldn’t use). Eventually Paypal stepped in and agreed I had been unfairly treated and refunded me the original cost. I still feel upset by Victoria Linens attitude and personally would not wish to liaise or have any contact with them again - a real shame when the quality of the sheets was actually very good.