Absolutely delighted with my experience at UKGC. I've been a customer for a while having had my own PC built by them previously, and the service remains unparalleled. Kain was incredibly helpful throu... Leggi di più
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The custom built gaming PC team put my order together quickly even though it was a very busy time of year. They gave me a great price on a build I had seen elsewhere, and made a really smart looking g... Leggi di più
Been a loyal customer to 'another' UK based PC builder over the years but their pricing structure has gone up too much. Searched around and found UK Gaming Computers offered a wide price selection of... Leggi di più
I'm a dubious online shopper but the experience was positive. we ordered a build your own pc. When they realised when had selected incompatible parts they contacted us and explained what we could do.... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
UK gaming Computers build and supply custom built PCs to the UK from our Colchester based Workshop. If you are after a quality system that wont break down, be reliable and upgradable for years to come and from the UK's highest rated custom PC builder t...
Informazioni di contatto
Challenge Way 1, CO1 2LY, Colchester, Regno Unito
- www.ukgamingcomputers.co.uk
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Super knowledgeable guys
Needed a couple of CAD spec PC's for work, the software suites we use need the PC's to be very good allrounders without breaking the bank. The guys at UK gaming computers helped spec the PC's without breaking the bank. They're working great. Would 100% recommend to anyone looking for a custom PC
New customer experience - trepidation to elation!
Had some trepidation before actually placing my online order for my new gaming PC, however having read previous reviews and customer testimonials I was pretty confident I'd selected the best retailer in UK Gaming Computers, and so it proved.
It perhaps took slightly longer than I'd envisaged from order-to-delivery although my own impatience was probably a factor!. Machine - Hermes - I7 Gaming PC - runs like a dream and is everything I wanted. Keep up the good work UK Gaming Computers
Uk Gaming Computers Custom Build PC
PC arrived safe and sound and was up and running that evening! My son is super pleased. It looks amazing (the water cooling system looks awesome), is so quiet and runs everything incredibly fast. Thank you for building a great piece of kit for us. Communication was great, particularly regarding sourcing some of the more tricky parts. I wouldn't hesitate to recommend UK Gaming Computers to anyone.
Really poor customer support
On the surface they look very professional sadly this was not my experience with this company.
I ordered a next day pre built computer and used PayPal but later on changed my mind. I emailed the company and received no reply so I called and was told they had the cancellation request and were dealing with it, this was at 9am. 11:30am still no refund so phoned again, was told their billing department was not in until 1pm and it would be refunded not long after.
2pm, you guessed it, no refund. Called again was told they would email the billing department as urgent (you can’t talk to them then?!). 3:30pm, sighs, so again I’m on the phone and the story changes. Now they say they need the boss to authenticate the refund but apparently he’s gone awol and they can’t contact him. 5pm I’ve pretty much had it by this point! Fortunately I paid via PayPal so I open a dispute. Still nothing from the company not even an email.
8:30pm thank you PayPal who refunded my money!
9pm email received from company saying order cancelled.
To me the £2000 for this order was a huge amount of money and I’m not doubting their computers are fine but be sure you want what you purchase as getting the money back is a long and painful process. I’m not sure how long it would have taken them to refund me but believe it should have been done immediately. Who can’t get hold of the boss to issue a refund and what happened to the so called billing department?!
I also need to point something else out. If you order a custom machine PLEASE read the company terms and conditions. Head right to section 7 ‘your right of cancellation’. Hidden in here you’ll see the extortionate fees you will be charged for cancellation from the very minute you place the order so you best be 100% sure it’s what you want. This doesn’t apply to pre built machines only custom ones and you won’t get a warning at the check out. I feel this only confirms my thoughts on the company, I would say shady at best. I’ll head elsewhere for my computer needs next time!
Amazing value and customer service as…
Amazing value and customer service as well as delivery speed and time they took to make. Warranty of 6 years is better than any other company.
Great shop with first class service
As a complete novice in trying to understand the infrastructure required to set up a Gaming PC for my Son I visited UK Gaming Computers.
The experience was abslolutely brilliant from start to finish. We explained in layman’s terms what we wanted to achieve and received first class advice which made the purchasing process really simple.
The inter-active purchasing guide which is PC based and on a large screen helped our understanding of what was required and enabled us to make decisions on a very complicated buying process (for novices!)
Very personable, knowledgable and which made the whole process pain-free.
Well done!
The whole experience with UK Gaming is…
The whole experience with UK Gaming is top notch. they are a dedicated experienced team that cater for all PC gamer's novice to pro. You can choose a build and customize a whole variety of parts and components. The specs and products are high quality and the team offer great support and communication. I will happily continue to use UKG and already looking at another purchase.
I'm extremely happy with my near silent PC
These guys are really good, they will give you good honest advice and are extremely approachable. It's great talking to people who know what they are talking about as opposed to some call centre. I'm extremely happy with my build. A near silent gaming PC. Their prices are very competitive.
Nothing short of tremendous!
The service was great, the staff were friendly and supportive and above all else my build arrived in mint condition out of the box and has been performing exceptionally.
The prices are also very fair for pre-built rigs. I definitely recommend UKGC and plan to use them again when I need another upgrade!
Custom Job Done Simple
The job started with a query which Kain very kindly walked us through how the process would work and the expectations for the jobs. Being quite flexible and providing a number of good options, our client was very happy with the build and service. I could not think of better service provided especially as it was a Christmas gift for our client's daughter.
10/10, would recommend and definitely would come back to them which we ever needed to get another custom job done again.
Friendly and reliable
Friendly and reliable. I had fantastic service and would thoroughly recommended these guys. They really pulled out all the stops and I managed to collected my system just two days before Christmas The system was really easy to set up and has performed really well, my Daughter is absolutely thrilled with the PC. A huge thank you to all the guys at UK Gaming Computers a first class job...
Continued Great Quality & Service
This is the second time i've bought a PC from UKGAMINGCOMPUTER and the experience was great.
When building out the PC online the website is intuitive and does a great job keeping all the build fully compatible. They also are quick to update stock when there are new major releases.
The build-time was inside the specified timeframe , even with current supply chain issues, and I was kept up-to-date throughout.
I had some issues with delivery from their courier but the service in getting everything restored and to me (alongside with some complimentary pieces added) was superb. Couldn't ask for anything more here.
Helpful, knowledgeable and quick service
I recently purchased a gaming PC from UK gaming computers after a recommendation from my friend. As this was my first venture into gaming PCs and I had very limited knowledge on them it seemed like a really big step up and I wanted to make sure I wasn't out of my depth.
I decided to message via the ukgamingcomputers website asking for recommendations that were inline with my budget and requirements. The same day I received a message back had bee. suggested a p.c, upgrade recommendations and monitor all within my budget.
Service was quick and friendly, I even had my PC case (which looks great) upgraded at no extra cost.
My p.c runs fast and quiet,
I'm very impressed with the service from all members of staff and would highly recommend using this company, especially if you have limited knowledge in this area of expertise like me
Excellent service
I finally decided to splash out on a gaming computer as my last PC couldn't handle modern games without overheating. Next day well packed delivery with excellent build and parts. Very happy with speed and graphics quality. I did make the mistake of not checking computer had Bluetooth, but was a small problem and easily sorted with a dongle. Would definitely recommend.
Good value for money
Good value for money
Great finance options.
Love how you can custom the PC.
Fast, quiet, great graphics PC.
The build time was accurate and the PC was packed with a lot of care. PC runs brilliantly and I am a very happy panda.
Thor Extreme Gaming PC Build
Ordered a Thor Extreme Gaming PC and had a great experience. Helpful and accommodating staff, convenient delivery options, useful feedback during the PC build process and an attractive website. Loved the build when it arrived in both appearance and performance. Highly Recommended.
UKGC built me a bespoke PC for my…
UKGC built me a bespoke PC for my photograhic imaging needs, they were helpful in advising the spec, built the PC with quality components, tested it thoroughly before delivery, all for a reasonable price in a short time. I'm pleased
Excellent machine
The process from start to finish was easy, I ordered the Thor machine with some slight upgrades. Really pleased with it, it is so much faster, quicker and quieter than my old pc, but the quality of the product I am really happy with
Outstanding
Right from the get go UKGC were outstanding. My build was easy for me to select, their customer service was fantastic and delivery was prompt, could not ask for more.
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