T W White & Sons - Orpington Recensioni 

86
TrustScore 5 su 5

4,8

Leesons Hill, BR5 2LF Orpington, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... Leggi di più

Valutata 5 stelle su 5

Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This dealership goes above and beyond! The team was incredibly helpful and made the entire process easy and enjoyable. I never felt pressured, and they were honest and transparent every step of the wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di veicoli a motore
  2. Rivenditore di auto

Informazioni fornite da varie fonti esterne

New & used Mazda car sales, servicing and parts in South London.


Informazioni di contatto

  • Leesons Hill, BR5 2LF, Orpington, England, Regno Unito

  • 01689 664499

4,8

Eccellente

TrustScore 5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(86)

366 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I really appreciate the time they took with me and getting me a great deal on my part exchange.

29 gennaio 2026
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Risposta di T W White & Sons - Orpington

Ebun, thank you for letting our Mazda showroom team know how they did. If you have any further questions, don't hesitate to get in touch.

Valutata 5 stelle su 5

Staff really helpful and professional

Staff really helpful and professional. Service easy to book, and good communication from staff about items that needed to be attended to. Car ready for collection on time and excellent car valeting.

22 gennaio 2026
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Risposta di T W White & Sons - Orpington

Marilyn, we're happy you found our service team to be so supportive during your experience here at Mazda Orpington. Looking forward to your next visit.

Valutata 4 stelle su 5

Easy to deal with and helpful

The sales mgr. Knew his stuff, was helpful and he was not too pushy. Listened to what I wanted and supplied it. Would have given 5 stars but for mistake over MOT not being in place as stated, which they rectified when it came to light.

15 gennaio 2026
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Risposta di T W White & Sons - Orpington

Sue, thank you for taking the time to let us know about your recent Mazda buying experience and for your patience with our mistake for which we are very grateful.

Valutata 5 stelle su 5

The team was brilliant and very…

The team was brilliant and very friendly this is the reason I get a vehicle from them.
Speak with them without hesitate

15 gennaio 2026
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Risposta di T W White & Sons - Orpington

Onur, your wonderful feedback and rating means a lot to our Orpington Mazda showroom team, thank you.

Valutata 5 stelle su 5

Very organised and efficient

Very organised and efficient. Friendly and accommodating

22 gennaio 2026
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Risposta di T W White & Sons - Orpington

Thank you, we're glad to hear that we delivered a great Mazda servicing experience.

Valutata 5 stelle su 5

Annual service and 1st MoT

Great service as usual, friendly and approachable. Car was washed and ready for collection on time. Will be returning next year

5 gennaio 2026
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Risposta di T W White & Sons - Orpington

Bill, thank you so much for your positive feedback of our servicing team. We look forward to your next visit.

Valutata 5 stelle su 5

Seemless experience so far ...

Needed to replace current car as it had come essentially to the end of it's life (well, with us). Saw one on the website, nice to drop an online deposit to reserve.
Went in and handed the keys straight away to test drive it. Simple sit down and chat about it afterwards, no pressure and a day to think it over.
Bought it, very nicely presented and all promised pre-delivery work completed. A very relaxing experience.
So far so good. Hope not to use the included warranty and breakdown service, and will see how the garage part works later on but very happy. And local for me too.
If they offer the cars you want do give them a try ... you are not obliged to buy but I suspect if they have what you want, you will.
Highly recommended.

19 novembre 2025
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Risposta di T W White & Sons - Orpington

James, your wonderful feedback and rating do mean a lot to our Orpington Mazda showroom team so thank you for taking the time to let us know how we've done. Thanks again for the recommendation too.

Valutata 5 stelle su 5

Customer care a priority

Customer care a priority. Sorted my little issues immediately with great knowledge

15 gennaio 2026
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Risposta di T W White & Sons - Orpington

Mrs Harris, we're glad we were able to help you out and look forward to serving you further in the future. Enjoy your Mazda.

Valutata 5 stelle su 5

Everything about the experience was…

Everything about the experience was great , both Simon and Humair were friendly and professional and the whole experience from first viewing it to the seamless part ex when picking up was great

15 gennaio 2026
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Risposta di T W White & Sons - Orpington

Martyn, thank you, our Orpington Mazda showroom team strives to deliver an excellent buying experience and are glad you found this to be the case. If there's anything further we can do for you, we're happy to help.

Valutata 5 stelle su 5

CX-5 purchase

Helpful and friendly staff team. All our needs were catered for.

8 dicembre 2025
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Risposta di T W White & Sons - Orpington

Raymond, thank you for your positive comments about our Orpington Mazda showroom team.

Valutata 5 stelle su 5

Amazing customer service and a…

Amazing customer service and a dealership you can trust. The staff was honest, helpful, and made the entire experience smooth and stress-free for my daughter. The vehicle quality is excellent, and she feels confident in her purchase. Highly recommend!

7 gennaio 2026
Non scritta su invito
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Risposta di T W White & Sons - Orpington

Peter, thank you, we do appreciate you taking time to let others know about your family's 5 star experience with us, and of course your recommendation.

Valutata 5 stelle su 5

This dealership goes above and beyond!

This dealership goes above and beyond! The team was incredibly helpful and made the entire process easy and enjoyable. I never felt pressured, and they were honest and transparent every step of the way. You can really tell they take pride in their vehicles and their customer service. I left feeling confident, happy, and excited about my purchase. I wouldn’t hesitate to come back again.

7 gennaio 2026
Non scritta su invito
Logo di T W White & Sons - Orpington

Risposta di T W White & Sons - Orpington

Stella, we always strive to provide a top quality Mazda buying experience to all our customers, so it's great to hear that you rate our showroom team so highly. We look forward to seeing you again in the future.

Valutata 5 stelle su 5

Service was quick

Service was quick, my courtesy car was waiting. Can ask for anything more.

8 gennaio 2026
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Risposta di T W White & Sons - Orpington

Jimi, we're happy we could meet your expectations, and look forward to the next time.

Valutata 5 stelle su 5

Thanks

Given time when to bring car for service.Car went in and came out after full service and M.O.T in the scheduled time slot and was cleaned as well.

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Steve, thank you for your positive review. We're glad everything went to schedule, and do hope to see you again in the future.

Valutata 5 stelle su 5

Staff are always polite

Staff are always polite, helpful and accommodating especially when problems occur - I needed to change my MOT and service booking in early December because my husband had an urgent hospital appointment. It was changed for the following day.
I also need to book early in the morning so I can wait for the car because it is too complicated to go home.

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Norree, we're happy you found our service team to be supportive, we do try to be as accommodating as possible at any given time. Looking forward to seeing you again in the future.

Valutata 5 stelle su 5

I needed a service and it was easy…

I needed a service and it was easy booking it with T W White & Sons. The staff are firest class, I sat with my book and drank a few cups of their fresh coffee and when I collected my car the bill was expalined to my satisfaction. And the car had been cleaned!
Pwrfect!

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Jonathan, we're glad to hear you enjoyed your visit and do appreciate the praise for our team, which we'll be sure to share with them. See you again next year.

Valutata 5 stelle su 5

Great Service

Usual great, informative, reliable annual service.
Well done!

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Thank you, we are happy to have met your expectations, and look forward to the next time.

Valutata 5 stelle su 5

Superb Service

The service was seamless from start to conclusion

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Agnelo, we really appreciate your positive review.

Valutata 5 stelle su 5

No complaints

No complaints all went well and the staff very helpful and nice

23 dicembre 2025
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Risposta di T W White & Sons - Orpington

Valerie, thank you so much for the positive review of our Mazda servicing team.

Valutata 5 stelle su 5

They fixed a couple of body trim that…

They fixed a couple of body trim that was not a warranty issue but done them for me out of goodwill after car purchase..
This dealership has excellent customer service both during and after the sale ...
I will definitely use these again for servicing and then part ex for another model from there showroom..
Would just like to say thanks for all of there professionalism and help ..
Terry

18 dicembre 2025
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Risposta di T W White & Sons - Orpington

Terry, thank you for your kind words, your satisfaction is our top priority. We'll be sure to pass your comments on to the team, and look forward to seeing you again in the future for servicing.

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