T W White & Sons - Orpington Recensioni 

104
•
TrustScore 5 su 5

4,8

Leesons Hill, BR5 2LF Orpington, England, GB

•

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Valutata 5 stelle su 5

The best dealer servicing experience around as always, Thank you Louise and your team. Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and M... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I brought the car in for its first annual service. It started off well by finding that the customer parking spaces were available and the on-site roadways were clear making it easy to manoeuvre on sit... Leggi di più

Valutata 5 stelle su 5

Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di veicoli a motore
  2. anche in
  3. Rivenditore di auto

Informazioni fornite da varie fonti esterne

New & used Mazda car sales, servicing and parts in South London.


Informazioni di contatto

  • Leesons Hill, BR5 2LF, Orpington, England, Regno Unito

  • 01689 664499

4,8

Eccellente

TrustScore 5 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(104)

421 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great first service

I brought the car in for its first annual service. It started off well by finding that the customer parking spaces were available and the on-site roadways were clear making it easy to manoeuvre on site. I mention this because I've been at other places previously where it was so overcrowded with cars on site that it was impossible to park up safely. There was no waiting at reception and I was served by a friendly and helpful member of staff who listened to my special instructions. On collection, the same member of staff went through what they had done to the car on the service. It was good to see that they had followed my special instructions that I requested when I left the car. The car was parked up in an easy place to get in and drive off. I particularly liked the link they sent to me for me so that I could download a video of the underside of the car showing the tyres and suspension that they had made. I also had a nice chat to the salesman who sold me the car last year. This is not the nearest Mazda dealer to where I live, but it is the best.

29 settembre 2026
Valutata 4 stelle su 5

Courteous

Courteous, helpful and punctual staff!

Car was collected and returned as planned, appreciate it gets cleaned as part of the service.

Thank you!

15 ottobre 2026
Valutata 5 stelle su 5

The best dealer servicing experience…

The best dealer servicing experience around as always, Thank you Louise and your team.
Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and MOT) went smoothly.
The communication was excellent, the pricing was transparent with no hidden extras, and the car was returned running perfectly.
Refreshingly professional and pressure-free customer care.
Thanks to the whole team!

1 ottobre 2026
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Risposta di T W White & Sons - Orpington

Rob, thank you for taking the time to leave our Orpington service team this review of your latest experience with us. We're proud that it has always been of high quality, and we'll happily pass on your comments.

Valutata 5 stelle su 5

Great company

Great company with lovely staff who are genuinely helpful and friendly. Wouldn’t go anywhere else

20 agosto 2026
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Risposta di T W White & Sons - Orpington

Alison, thank you for sharing your positive experience of our Orpington team over the years, it is appreciated.

Valutata 5 stelle su 5

Excellent service

From selecting my new car to picking it up service was excellent.

17 settembre 2026
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Risposta di T W White & Sons - Orpington

Clare, thank you for your praise and kind comments about our Mazda showroom team.

Valutata 5 stelle su 5

Customer Service

I was particularly impressed with the customer service I received. Without exception everybody I spoke with was extremely helpful and courteous. I recently bought a car from this dealership and the client advisor could not have been more helpful and meticulous. I would certainly recommend T W White & Sons in Orpington.

17 settembre 2026
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Risposta di T W White & Sons - Orpington

Andrew, your recommendation of our Mazda team is truly appreciated, thank you. We are always more than happy to assist you if anything else comes up.

Valutata 5 stelle su 5

T W White I found this company very…

T W White I found this company very helpful. I bought my car from them. I wasn't at all pressured into buy a car. Which was very refreshing.
I would recommend them they are very good

5 agosto 2026
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Risposta di T W White & Sons - Orpington

Jean, we're glad you were impressed with our Mazda showroom team and very much appreciate the recommendation.

Valutata 5 stelle su 5

Fantastic car purchasing experience…

Fantastic car purchasing experience which is a rare thing these days.
Very helpful friendly staff which made the process so easy and a joy.

17 settembre 2026
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Risposta di T W White & Sons - Orpington

Jane, we always strive to provide a top quality Mazda purchasing experience in all our sites so are pleased to hear that you enjoyed your experience with our team.

Valutata 5 stelle su 5

Great service when purchasing my Mazda…

Great service when purchasing my Mazda CX5, by bringing it to a branch closer to me. Lovely car and good buying experience.

12 agosto 2026
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Risposta di T W White & Sons - Orpington

Andy, we're pleased you had a great buying experience with us. TW Whites do have 3 Mazda showroom sites across the south-east so we were happy that in this instance we could make the sale more convenient for you.

Valutata 2 stelle su 5

I have no problem with the actual…

I have no problem with the actual service, However as part of the service im supposed to have the car washed and cleaned,after taking it back to be cleaned for the second time, I still ended up having to pay to get it cleaned elsewhere.

10 settembre 2026
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Risposta di T W White & Sons - Orpington

Gary, we're sorry you had this experience of our complimentary wash and vac following your service. It had been noted and steps have since been taken to improve the issue. We do appreciate all feedback.

Valutata 4 stelle su 5

As usual the service was done well

As usual the service was done well, the staff were friendly and helpful and everything was on schedule. I am happy using T W White & Sons, Orpingto

10 settembre 2026
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Risposta di T W White & Sons - Orpington

Alan, as a customer of our for many years, we're delighted that you remain pleased with the level of service received from our team. Thank you for the feedback.

Valutata 5 stelle su 5

Very happy customer They are an amazing car dealership

They are an amazing car dealership. Polite and want to give you the best experience when purchasing a new car. I have now had 3 cars from the dealership.

3 settembre 2026
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Risposta di T W White & Sons - Orpington

Lesley, we really appreciate you taking the time to leave us this feedback about your most recent purchase from our Mazda showroom team.

Valutata 5 stelle su 5

T W White leasing.

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A satisfying and friendly experience from start to finish.

8 luglio 2026
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Risposta di T W White & Sons - Orpington

Peter, we're happy you found our Mazda showroom team to be so supportive during your experience with us. We look forward to welcoming you back for servicing.

Valutata 5 stelle su 5

Warm reception from the team and a…

Warm reception from the team and a phone call to inform me when it was done
Plus a lovely car wash as well

20 agosto 2026
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Risposta di T W White & Sons - Orpington

Christine, thank you for taking the time to let our service team know how they did. We look forward to the next time.

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