Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... Leggi di più
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Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... Leggi di più
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T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
New & Used Mazda car sales & Mazda and Suzuki servicing and parts.
Informazioni di contatto
Guildford Road, KT23 4HY, Bookham, England, Regno Unito
- 01372 235295
4,8
Eccellente
90 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di T W White & Sons - Bookham
Thank you for your high star rating for our Bookham Suzuki service team.
Risposta di T W White & Sons - Bookham
Chris, thank you for your kind words for our Mazda Bookham servicing team.
Risposta di T W White & Sons - Bookham
We're glad to hear our Mazda showroom team provided the guidance and support needed for a smooth sale, thank you.
TW White Bookham is, without doubt, the definition of what a car dealership should be. Absolutely brilliant!
Dealing with TW White has always been a first-class experience (over 15+ years since 2011). Everyone we have dealt with has been unfailingly helpful, friendly, efficient and all-round brilliant. Christian Saint (who organised our first Mazda3 in 2011 and is still outstandingly helpful), Richard McGaw (who handled all our Service requirements with total excellence until a few years ago and is still sorely missed), Ben James (whose kind assistance during recent years has been impeccable), Jenson Pinkney (whom we were fortunate to meet during the past year) and Harry (whose second name we unfortunately don't know but who continues to exhibit the friendly TW White assistance we have come to expect). Hopefully the future will continue to maintain the same high standards!
5 dicembre 2025
Risposta di T W White & Sons - Bookham
David, your wonderful feedback and rating mean a lot to us. We are so pleased to hear that our service has been exemplary over the many years that you have been our customer. Long may it remain so.
Risposta di T W White & Sons - Bookham
Andy, thank you for sharing your positive feedback about our Mazda Bookham servicing team.
Risposta di T W White & Sons - Bookham
Alan, thank you for your kind comments for our servicing team. We hope we can continue to be of assistance in the future.
A trustworthy sales team.
I felt the sales team were open and honest. There was no hard sell and this instilled confidence in me when considering my purchase.
And I was not disappointed with my purchase which has met my expectations.
14 novembre 2025
Risposta di T W White & Sons - Bookham
Mr Alexander, thank you for taking the time to leave a review for our TW White Effingham showroom team. We're happy we met your expectations.
Polite but didn’t stamp service manual. Didn’t order paint as requested. Didn’t sort out registration plate.
Polite staff. Smart garage. Didn’t stamp stamp service manual. Didn’t order or give touch up paint. Didn’t fix registration plate properly for me. Service of car seems good so far. Customer satisfaction could be higher.
11 dicembre 2025
Risposta di T W White & Sons - Bookham
Jane, we can only apologise that your recent experience with us did not meet your expectations. This is certainly not the level of service we strive to provide, and I understand that our Service Mgr is reaching out to you in order to see if there is an opportunity to make this right. Thank you for bringing this to our attention.
I have always received excellent…
I have always received excellent service from your company and would recommend you to others without question.
Having my car collected and later returned to my home is such a great help to me.
The staff are friendly and make me feel valued as a customer.
Thank you .
27 novembre 2025
Risposta di T W White & Sons - Bookham
Joan, thank you for your kind review. We're happy to pass your comments to the Bookham service team which they will appreciate.
Seatbelt issue fixed!
I went to the Bookham branch as had an issue with my seatbelt in my Mazda. They were great in advising and helping, and sprayed my seatbelt for me to fix the issue. They were so helpful and didn’t charge me and would highly recommended due to the fantastic customer service of them going above and beyond to help.
10 novembre 2025
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