Inspire Recensioni 

I was having difficulty checking in to a flight from Hamburg.
Travel by came up on my screen offering to check me in for .79cents which I paid and checked in. OK.
Next time I checked my bank statement I saw Travelby had taken €79 from my account.
I wrote to say there must be some mistake but apparently by clicking on terms and conditions I had inadvertently signed up to pay €79 per month for a service I didn’t know anything about. Who has time to read endless terms and conditions.
After. Much communication I managed to get half back.
This is a trick and a scam Beware!

We needed to use our voucher and Paul (PW2) was incredibly helpful. Very friendly and only took 5 minutes to organise the entire booking. Highly recommend.

Good communication
Clear and understanding
Very helpful and patient

I got in a muddle when booking my accommodation, plus my internet went down half way through the booking process. After having a chat with Paul he sorted my booking & sent me a secure link to complete my booking. Paul is a very professional & helpful young man. Very appreciative that my booking was able to be corrected so I could make a final payment

After a few attempts of trying to find a small break that I could use a voucher for. I struck gold with Julie answering the phone. Her friendly nature immediately put me at ease and made the whole thing less stressful! The voucher I had was about to expire and Julie went above and beyond to find the right break for my family! I honestly would not have done it without her and I’m so grateful! Thank you Julie Newsam!

PW2 (Paul) was super helpful, offered advice and helped us secure our magical holiday

I am extremely disappointed with the way Inspire has handled both our holiday and my subsequent complaint.

This holiday was supposed to provide much-needed respite for me and my disabled son. A significant part of the holiday was funded through a Family Fund voucher, so this was not simply a normal family holiday for us. It was an opportunity for my son and me to have a safe, enjoyable break together.

Instead, we were placed in accommodation that I considered completely unacceptable due to the level of uncleanliness and the hazards I found within the apartment. Most upsettingly, my son was expected to stay in that environment. I provided Inspire with photographic evidence and explained the seriousness of my concerns, yet I have been left feeling as though the impact this had on us has never truly been taken seriously.

What has disappointed me most is Inspire’s response afterwards. I expected them to go above and beyond to investigate how a family, particularly one travelling with a disabled child, could be placed in accommodation in this condition and to hold the apartment owner accountable. Instead, I have found their response unhelpful and incredibly inconsiderate, and my complaint has ultimately been closed without what I consider to be a fair resolution.

We had to source alternative accommodation ourselves at a cost of £270 because I did not feel comfortable keeping my son in the original apartment. Rather than enjoying the respite this holiday was supposed to provide, I was left dealing with stress, additional expense and the upset of trying to salvage our break.

The financial side is upsetting, particularly because £450 came from a Family Fund voucher and I paid a further £109 towards the holiday, but this is about far more than money. Family Fund support is incredibly valuable to families like mine. That voucher was intended to help provide my disabled son with a positive experience and give us some much-needed respite. To see it effectively wasted on an experience like this is heartbreaking.

I gave Inspire the opportunity to put this right. I wasn't expecting miracles; I expected compassion, accountability and for them to genuinely advocate for their customer after being shown evidence of the condition we were placed in.

Unfortunately, I don't feel that happened.

I would be extremely reluctant to book through Inspire again, particularly as a parent of a disabled child. When something goes seriously wrong, you need to know that the company you booked through will listen, take your concerns seriously and do everything reasonably possible to put things right. That was not my experience.

Excellent service by Paul would defo use again!

Rubbish website and customer service. I had to chase multiple times before being told I wouldn’t get a refund. They massively inflated the price of my stay in Baku and the hotel was horrible.

My reference was PW2.

Paul helped to find the right destination and the best price to be paid. He helped to make sure all medical issues was ressolved including special assistance for the family.

Paul was patient and kind and helped a lot to secure a family trip. This is the first holiday abroad our family have had due to medical issues previously that impacted on where we could go.

Going abroad is a special moment for us as we have children that couldn’t cope with this before leaving us at home while friends and family travelled. Now we can say it’s now our turn.

Thank you again Paul for helping us create a special trip.

The booking process was simple as can be. But the booking was the best price looked over many comparison sites. Paul helped to look through all hotels and places to find the best price and deal possible.

Paul Warrington was outstanding. He assisted me with outstanding customer service, great assistance and a caring attitude.Thankyou Paul!

Fantastic member of staff. Very patient and helpful. Continued to look for better and closer hotel for us. Gone above and beyond

Great lady thank you

Very professional service and would recommend Paul to anyone who needs help with their needs.

Julie was very professional and helpful when I was looking to book a holiday, she went out of her way to look for better for my kids.

I had such a lovely experience booking with Julie. Julie was so helpful and nothing was too much trouble for her. Made the experience of booking really easy.

Absolute rip-off. Do not be conned into buying one of these cards as a present for anybody. If you want to book any kind of flight or holiday, you have to go direct through them and they add on extortionate charges. I've just been looking at flights with Emirates that were £102 on the Emirates website and £104 on Skyscanner. I decided I would try and use my credit I have with Inspire. Rang up and queried the cost of the flight and it was £193.00!!!!🤣🤣 Deduct the £60 voucher I have and it brings me down to £133, £30 more than if id booked direct with emirates or skyscanner! What a joke .....

Lucia at Inspire has been an absolute star in booking our big family trip to Australia, with a side quest to Hong Kong on the way there. She was extremely patient and so sweet and helpful in making sure we got a great price, at the best times and with the best airlines for us. Thank you, Lucia. I would recommend anyone booking through Inspire to ask for Lucia 5 stars all round

Was given gift card tried to use for a jet2 flight live price was 314. Inspire price 420. Used for UK hotel instead still slightly more expensive too. I would question how this is possible.

Paul (PW2) was very helpful with our hotel booking for our holiday, he was knowledgeable and looked into extras for us. Thank you