Grateful for your understanding, support & help following my realisation the Airbnb gift cards I ordered ‘on behalf of a good friend’ were, in fact, not for a friend but went directly to scammers wh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I was looking for a gift card that could be purchased from outside of the UK and “Giftcards” UK enabled me to purchase what I wanted. Some of the other companies required one to first register (them s... Leggi di più
L'azienda ha risposto
Well you sent the number but doesn't work and bought it for my girlfriend daught but won't work tried everything and we fell out over it so don't talk to her now but you have said the card will arrive... Leggi di più
L'azienda ha risposto
Easy transaction it was a e gift card so the person got it next day and was happy with the gift I would buy again and recommend
Dettagli dell'azienda
Informazioni di contatto
3,7
Nella media
1460 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Shocking
Shocking - conned - passed from one company to another passing the blame. Gave up in the end £40 gift wasted - will never buy again
18 febbraio 2026
Risposta di Giftcards.co.uk
Hi Louise Walsh,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the use of your gift card.
As a reseller of gift cards, we facilitate the purchase and delivery process, but the gift cards themselves are issued and managed by the respective retailers or providers. Because of this, certain aspects such as redemption, balance checks, and usage issues need to be handled directly by the card issuer.
That said, we always aim to assist as much as we can within our scope and will continue to support customers in resolving issues wherever possible.
If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.
With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)
Easy to use fun idea for a gift
12 novembre 2025
Easy transaction it was a e gift card…
Easy transaction it was a e gift card so the person got it next day and was happy with the gift I would buy again and recommend
5 marzo 2026
DO NOT BUY
bought it last week still havnt received would not recommend this site i bought a E voucher wich states it arrives in 10 minutes and its been almost a week
10 aprile 2026
Risposta di Giftcards.co.uk
Hi Cole Coomber,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that you have not yet received your e-voucher and understand how frustrating this must be. We recommend checking your Promotions folder, as emails can sometimes be filtered by your email provider.
All our digital gift card orders are sent automatically and are usually delivered immediately, but can take up to 1 hour in some cases due to processing or email delivery delays.
If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.
With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)
It took way too long for the parcel to…
It took way too long for the parcel to arrive, it's taken like almost a month for the parcel to get to the delivery company and it still hasn't arrived yet and this is not exceptable really as that's way to long still, so yh what is the best time now then eh, so for me to have a chat and get it so u know who I am when I call u yh, im 100% serious about stopping to get a drink and some food
23 marzo 2026
Risposta di Giftcards.co.uk
Hi Michael Gunter,
Thank you for sharing your feedback with us.
We are sorry to hear about your experience with the delivery and understand your frustration. For physical gift card orders, delivery typically takes 1–3 working days, and in some cases up to 5 working days. If it takes longer than this, we always aim to support customers and assist in every possible way to help resolve the issue. We appreciate you bringing this to our attention, as it helps us review and improve our service.
If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.
With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)
Criminals using for phishing
Unfortunately people/criminals are using this platform for fraudulent activities, such as phishing. Hacking emails with impersonating the individuals to get money from people on their address list. It is a shame that this cannot be monitored/filtered by giftcards.co.uk
Otherwise it is/it would be a great service.
22 marzo 2026
Risposta di Giftcards.co.uk
Hi Esther,
Thank you for taking the time to share your feedback with us.
We are sorry to hear your concerns regarding fraudulent activity and understand how worrying this can be. Security is something we take very seriously, and we continuously work with our partners and providers to help reduce misuse and protect customers as much as possible.
However, as messages and emails are handled through external systems, we do not have full control over how individual email accounts are accessed or used. We strongly encourage customers to remain vigilant, avoid sharing sensitive information, and report any suspicious activity directly to their email provider and relevant authorities where appropriate.
We appreciate your comments, as they help us continue reviewing and improving our safeguards.
If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.
With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)
Highly recommend
I can highly recommend using Gift cards. Easy to use. Customer services were very helpful and efficient.
22 marzo 2026
My £10 gift card code did not work
21 marzo 2026
Risposta di Giftcards.co.uk
Hi Steve Harwood,
Thank you for your feedback.
We are sorry to hear that your gift card code did not work as expected. This can sometimes happen if the code has been entered incorrectly, already redeemed, or if it is being used on the wrong account. Please ensure the code is entered exactly as shown, with no extra spaces, and that you are redeeming it on the correct account. It’s also worth checking whether there are any regional restrictions that may apply to the card.
If you continue to experience issues, please contact us at support@giftcards.co.uk with your order details so we can look into this further for you.
With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)
Easy to use website and checked out in…
Easy to use website and checked out in no time.
12 aprile 2026
It’s safe and easy way for me to send a…
It’s safe and easy way for me to send a gift to my grandchildren in the UK. They can then get the gift they want.
11 aprile 2026
Risposta di Giftcards.co.uk
Hi Helen,
We really appreciate you taking the time to share your experience! We’re delighted to hear that ordering and printing the voucher was so easy for you - and that your recipient received the voucher so warmly. This is what we aim for!
Should you have any additional suggestions or enquiries, feel free to contact us at: support@giftcards.co.uk
Thank you for choosing us!
Claire - Team Giftcards.co.uk
(sent via mail)
Well you sent the number but doesn't…
Well you sent the number but doesn't work and bought it for my girlfriend daught but won't work tried everything and we fell out over it so don't talk to her now but you have said the card will arrive tomorrow so I'll see ? Sorry only telling the truth and she wanted me to buy another one and said no still life goes on have a nice day ro
11 aprile 2026
Risposta di Giftcards.co.uk
Hi Roger Helliker,
Thank you for your feedback, and I’m sorry for the delay and the frustration this has caused.
I can confirm the gift card has been sent. For redemption guidance or if there are any issues using the card, please reach out directly to the gift card issuer, as they will be best placed to assist with any validation or usage queries.
If you need any further assistance, please don’t hesitate to reach out to us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Excellent and quick response to a query…
Excellent and quick response to a query that I had. Thank you!
25 marzo 2026
Risposta di Giftcards.co.uk
Hi H.S,
Thank you for your kind feedback! We're so pleased to hear that your query was handled quickly and efficiently, and that you had a positive experience with our support.
We truly appreciate you taking the time to share your thoughts.
Should you have any additional suggestions or enquiries, feel free to contact us at: support@giftcards.co.uk
With kind regards,
Claire - Team Giftcards.co.uk
(sent via mail)
Easy to order and a great gift
8 aprile 2026
Risposta di Giftcards.co.uk
Hi Jade,
Thank you for taking the time to give us that glowing recommendation!
Should you have any additional suggestions or enquiries, feel free to contact us at: support@giftcards.co.uk
With kind regards,
Jessica - Team Giftcards.co.uk
(sent via mail)
Risposta di Giftcards.co.uk
Hi Peter,
Thank you for your feedback! We love that we can provide that 5-star kind of service for you!
Should you have any additional suggestions or enquiries, feel free to contact us at: support@giftcards.co.uk
With kind regards,
Jessica - Team Giftcards.co.uk
(sent via mail)
Fast delivery
Fast delivery, a life saver sometimes when a birthday has been forgotten!!
19 marzo 2026
Risposta di Giftcards.co.uk
Hi Judy Randall,
Thank you for your feedback. We are really glad to hear the fast delivery was helpful and made things easier, especially when timing is tight.
If you need any further assistance, please don’t hesitate to reach out to us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
Excellent customer service
Excellent customer service. Communication was great through the whole process from purchasing the digital gift card through to delivery.
19 marzo 2026
Risposta di Giftcards.co.uk
Good day,
Thank you for your feedback. We are really glad to hear you had a positive experience and that communication was clear throughout the process from purchase to delivery.
We always aim to make the experience as smooth and straightforward as possible, so it’s great to know this came through.
If you need any further assistance, please don’t hesitate to reach out to us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
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