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Valutata 1 stelle su 5

The IAS claims to be independent, but it is basically an operator funded rubber stamp for companies like UK CPM. Adjudicators completely ignore basic tenancy contracts and land rights. If a parking f... Leggi di più

Valutata 1 stelle su 5

It was waste of time. I paid for parking pay machine doesn't print recipients for months. But i haven't go issues with paying for parking there before UNTIL I go ticket asking for 100£ for parking tht... Leggi di più

Valutata 1 stelle su 5

They have taken 3 weeks to complete the appeal and took nothing I provided into account. The parking fine company that issued the ticket took 2 weeks to upload the pcn to the appeal company and then t... Leggi di più

Valutata 1 stelle su 5

Spent about a day uploading picture evidence and written testimony for the website portal to keep crashing and saying please wait.Once i finally managed to upload everything and try to submit my... Leggi di più

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TrustScore 1.5 su 5

262 recensioni

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Tutte le recensioni

(262)

52 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

they are corrupt and bias towards the…

they are corrupt and bias towards the parking company ive heard they get paid off hence way they always win the case
IAS are corrupt and bias its that simple
ive reported them and refusding to pay a charge even knowing ive got a permit
ias if you read this im comi g for you and i will destroy your corruption and bring it down its that simple

25 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Where can we complaint about scams?

Any Idea where can we complaint about those scammers? The company lie and issue ticket and IAS does not seems to be helpful. IAS don't even take complaint after we pay £60! What a cheating!

Whats next?

They all somehow force us to pay! The company don't even follow their parking code but look for our (or their machine's) error to issue fine.

16 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't bother appealing - scam

Don't bother appealing. They're not interested in any evidence. I provided proof of payment, the parking had been pre-booked and paid 7 months in advance but the technicality of having changed car registration, despite being admitted to the car park by the attendant who saw our copy of the booking. This is clearly a racket. Now have to pay £100 rather than £60 on top of the parking we paid for. Total scam.

4 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Unfair fine overturned

Unfair fine overturned after submitting my case and explanation.
Culdesac at a busy train station with minimal parking. I noticed a driver getting into their car and was waiting for the car to pull out so I could take their spot. They took a little time to do this but under 2 minutes. I wasn't putting anyone in danger, was not in the way of any traffic, had my hazards on and never left the vehicle. The enforcement officer knew this and knew what I was doing and even pointed to the space for me to go to when it became free, but still sneakily issued a fine without telling me.
Was delighted when the fine was overturned.

24 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Legalised Robbery

Sadly, I've had to give them a star - you can't give nil points!
They are NOT independent, they are part of IPC (The International Parking Community) who GXS (the criminals who gave us a PCN) are members of. What a waste of time and effort appealing the PCN was. We pulled off a busy road in an arrea unfamiliar to us onto a very large forecourt, drew up beside one of the signs, read it and immediately left. This took a total of 1 minute 25 seconds.
The 'independent' ajudicator dismissed our appeal, saying that 1 minute 25 seconds is 'parking'
I am sooo angry about this! They could easily have a chain across the entrance to prevent access, but would rather make (according to locals) upwards of 10k per year fleecing ordinary law abiding folk who happen to pull off the toad as we did.
They are ALL scammers. I wonder if the new labour government will do anything about this - LOL!

14 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Don’t even bother use them

Don’t even bother use them! They’re useless and side with the Parking control management team. I was given a fine for parking in my own parking space! Despite when I bought my flat the lease clearly states that the flat and parking bay are in my possession. You would’ve thought they would’ve had some compassion, but no! They’re all money grabbing people with no compassion.

13 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

They are not independent as they claim

They are not independent as they claim. I never complain but came here to see what others had to say about this IAS company and just like me many unhappy customers.

I parked and paid for my parking but as there was only 1 machine on site and a quite long queue it took longer to buy ticket. Therefore I was issued a PCN because I didn't follow the signage rules.

This IAS company sided with the parking ticket and said I am liable to pay. not only do I need to pay but now but need to pay £100 instead of £60 coz I DARED to appeal!!

Well at least they waited over 6 weeks for their money!
Bunch of Scammers!

10 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

IPark issued a PCN even though they…

IPark issued a PCN even though they offer a 20min Grace Period for payment. IAS ignored the grace period and dismissed the appeal. They are not independent and clearly are just there to give a veneer of respectability to rogue car parking operators

2 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Service is just there to help parking firms get the full cost of the fine

Challenged a parking ticket issued where rules are for patrons only while using the premises, park in the lines, and disabled users present their badges. No time limit in place or period of no returns.
Spent just under 1.5 hours in the place (takeaway restaurant with customer seating to eat in) parked in the lines and not in disabled.
They upheld the ticket because I paid cash and had no receipt to prove I was a customer.
Reason provided was because the parking firm asserts it was legally and correctly issued therefore is my burden to prove it wrong, even though I was fully compliant.
Service is just there to help parking firms get the full cost of the fine instead of the reduced price as you have to forfeit this right to appeal.

21 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Just to confirm

Just to confirm, you generally wouldnt see a positive review about a parking company. But i am being honest here , have eyes on both sides of your head with these. If I could vote 0 I would. Seriously. I parked there due to the hospital car park being totally full. But because my head was totally messed up due to my wife's risk reducing procedure follow up, I accidentally keyed her reg plate in instead of mine. Yes I know a silly mistake , but also a legitimately honest one. I provided all proofs for who owned which car along with the ticket paid for and appt letter. Totally ignored it and hid behind terms and conditions. They don't fight for the people at all they fight for the parking companies.

20 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Very Bad

Unprofessional,useless and obviously in the pocket of the car park companies. Totally ignore facts and give a ruling without considering anything other than the car park company statement. Avoid at all costs.

10 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

My fine was cancelled

Just adding some balance to the comments. I appealed a ticket and was successful (the parking company were very clearly in the wrong so it should never have come to this, but at least it got sorted in the end)

4 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Are they really independent?

This "Independent" appeals service is practically useless. I live in an estate in Braintree and a lot of residents, myself included, have received parking tickets. We all have our parking permits and the parking company kept issuing tickets either because some of us are forced to park in another space (our own space was obstructed), or they simply couldn't see the parking permit. This "independent" service ruled in the company's favour almost every time and did not respond to any of the explanations provided. My advice would be just don't even bother using this service.

9 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

How is this still allowed to function?

How is this still allowed to function?
Should be taken straight to trading standards as this is not independent and just a scam to get another £40 after appealing and sending yet another generic response not taking any logical arguments in consideration. E.g. parking outside their carpark, on what they subsequently claim to be a private street with no private street signs anywhere to be seen!
Please anyone checking this, it needs to be investigated ASAP!

31 maggio 2024
Non scritta su invito

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