Theias Recensioni 

Put in an appeal in February. The only reponse I recieved was that it had been received. Hearing totally nothing. I mistakingly believed it to have been accepted.
Now in May I have a final demand from EPS for £160.
I have tried contacting the IAS, but it does not recognise my password and does not send a code to my email to change the password. They are totally non contactable. It looks like another scam site in association with the Private Parking Fine companies.

Five weeks I waited for a response. I appealed as the parking meters were not accepting cash and I didn’t have card with me in the rush to A&e at 11pm with a poorly child…
The response is that it was a fair £70 charge because it was my responsibility to pay - I’d have thought it would be the company responsibility to ensure parking meters are working adequately..

Another wicked and useless company who has a tie up with the money looters like PCM , to extract people's money without any struggle. Just like filling own tummy by stealing other's food. Appeals process is nothing , a drama. Do not even attempt , as it is pointless. Both monsters will take your money and possibly sharing with each other.Trust pilot should provide an option for minus stars.

238 reviews but only 1.3 star for a reason. Waste of time. Not justify their decision, only repeating what the parking company says.

Waste of time and money. Even though due process was followed by myself, they basically said they had no power to overturn the decision

Just got my appeal dismissed for parking too close to the restricted area, this seems like a legal scam...

My experience with the Independent Appeals Service raises real concerns about whether it functions as a genuine ADR body.

I appealed a charge because payment was not possible due to faulty machines, supported by photographic evidence. This goes directly to contract formation—if payment cannot be made, liability should not arise.

However, the adjudicator dismissed the appeal based largely on the operator’s claim that other motorists paid that day. That does not show that payment was possible at the time I attempted it. My evidence was not meaningfully addressed.

More troublingly, the decision stated that IAS does not consider “factual mistakes,” which is hard to reconcile with the role of an independent adjudicator. Assessing facts is fundamental to any fair dispute resolution process.

Finally, the operator had already confirmed the charge would be cancelled, yet the IAS still issued a dismissal.

Overall, the process felt procedural, one-sided, and lacking proper evidential scrutiny, raising serious questions about its independence and compliance with expected ADR standards.

Disgusting !!!they literally part of parking company don't consider victims at all ,all they says operator right,such a scam .

Don’t bother appealing. They are not there to support anyone but the parking companies.

Based on the previous reviews I decided not to appeal as it’s quite obvious all they’re interested in is taking the money. The parking company GS4 also state, if the appeal is declined the full amount and not the discounted amount will have to be paid. Scaremongering to put you off appealing to a so-called independent authority who clearly are affiliated with these companies, who have no other intention other than taking your money, even though in a lot of cases there is genuine mitigation.
Parking mafia.
Shame on you!

Waste of time. A valid ticket was purchased for a pay and display carpark that also has ANPR but only the first 2 letters of the registration was inputted. PCN issues for £100. The IAS have upheld the PCN stating because the full registration wasn’t inputted. Waste of time do not bother going through the process.

The independent body that looks after their mates the parasite parking companies don’t waste your time they are useless. Probably on a cut of the earnings of these parasites who are no better than grotty drug dealers.

Don’t waste your time, terrible service, poor communication and overall no logic. This supposedly independent party do not appropriately consider representations made. Let the cowboys operators make unreasonable demands. The reviews speak for themselves…pathetic

Nasty company - nothing independent about this appeal. Sounded like they copied the response from the nasty Private Parking company PCM Ltd. Just work together to scam honest hard working people out of our money. I have a disabled daughter and a Motability vehicle i did a vehicle booking with a building manager when visiting my niece - the appeals said it was my responsibility to check i had valid parking - i couldn't as it was a Saturday and the building manager don't work Saturday's, i trusted he had done his job properly and booked the space - on the Monday after i was fine with a parking ticket, he just said he had forgot as he was too busy - never felt so caught in the incapability of others and i got stung for £100...i am so angry, when do the little people get help in this country. I am so angry and disappointed.

After providing photographic evidence of a faulty parking machine, that didn’t provide a ticket, they still took the side of the parking company. If photographic evidence isn’t enough then what is? I do not believe that this company is Independent at all and have reported them (and Napier Parking Limited) to Trading Standards, and my local MP and Horsham District Council

I wish there was a zero star. The are useless, their decision is senseless and has no basis. You better go to court

Completely pointless appeals process. The IAS claims to be independent, but decisions feel pre-determined and one-sided. Evidence is ignored, responses are generic, and there’s zero transparency.

If a PCN issuer sends you to the IAS, assume you’ve already lost. They are clearly biased and almost always side with the issuer, no matter how strong your evidence is.

They are not independent, they are just scammers.

This organisation is not independent. They dismissed my appeal because the parking service was able to evidence multiple signage. They had no evidence of duration, or overstaying, only that I entered the area, I turned the car round and left when I saw how packed it was. The ‘independent adjudicator still found in favour of the parking service. This is process is stacked in favour of the parking company.

If I could give a minus review I would, absolute waste of time, Parking enforcement companies will advise you to contact "The independent adjudicator" because they are on their side.
Don't waste your time, if you feel your case is strong enough, let the Parking enforcement company take you to small claims court and let an "proper impartial" legal judge hear your case.