They are brilliant can’t fault them they go above and beyond for you they get back to you asap and always gives great support and friendly and always fair keep being amazing bogoff bingo
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Scopri cosa dicono le persone
Only joined this site today and found the game play brilliant, plenty of bonuses and they pay well. I did put in £600 and got returns of £870. Took £800 out and just waiting for this to go into my... Leggi di più
L'azienda ha risposto
AVOID AT ALL COSTS!!!!!!!! I have deposited and wagered via promotion - have not received a promotion, asked them to either issue me with deadlock reference or a refund - they are refusing to... Leggi di più
L'azienda ha risposto
Fast withdrawal and no messing around with extra docs etc. Won nearly £1k on big bass secrets of the golden lake. Withdrew last night 1st time customer. Was wary judging of other reviews but no issue... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Grace Media is an online gambling platform hosting White Label partners and offering players casino and bingo games. Fully licensed and UKGC compliant.
Informazioni di contatto
76 King Street, M2 4NH, Manchester, Regno Unito
- www.thegracemedia.com
3,9
Molto buono
266 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My experience with HotStreak casino is…
My experience with HotStreak casino is excellent. I have had big wins with small stakes. Fast pay outs. And excellent customer care when I needed advice when setting my deposit limits up. I would recommend them as one of the best sites I have ever been on.
8 novembre 2023
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Risposta di Grace Media Limited
Thanks very much for your positive comments and we are pleased you are enjoying our sites
I was having difficulties accessing my…
I was having difficulties accessing my account and believed my account was being scammed. It was a late in the night and I sent email regards to my concerns.
Thank you for a quick reply and a quick response and resolution to my concerns, top with instructions on how to restore my browser to enable me to access my known account and my favorite games. All done within hours of my original email. P.s there where also update emails that kept me informed on what was happening at the time. BRILLIANT service
27 ottobre 2023
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Risposta di Grace Media Limited
Thank you for such great comments Michelle. It's always nice to see our teams are supporting promptly and well to requests, even out of hours. Have a fantastic day!
I'm fine. I am satisfied.
21 ottobre 2023
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Risposta di Grace Media Limited
Great to see you are happy
Great customer service fast response…
Great customer service fast response good communication answers an helpfulness
20 ottobre 2023
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Risposta di Grace Media Limited
Wow! Thank you for such a positive review. Please enjoy safely
Super responsive when I needed help
Super responsive when I needed help. 2million stars x
17 ottobre 2023
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Risposta di Grace Media Limited
Thank you Holley. Feedback full with a great experience!
Vegas Kings
Great customer service prompt response times. great games great promotions I really enjoy playing here. Cheers 😁
12 ottobre 2023
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Risposta di Grace Media Limited
All round great feedback for the teams. Thank you Sheila
Good casino
Very quick customer service and great casino..the agents answer any questions on chat very quickly.... definitely one of the best sites I have used ....would highly recommend
6 ottobre 2023
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Risposta di Grace Media Limited
Thank you for such positive feedback on the service we provide....Great News!
Sp polite and well educated
Had a very pleasant experience with customer support. Jeff was extremely polite, friendly he knew what he was talking about i noticed that right away, very helpful and well educated on what he does. Thank you! Thats the way it should be done else where! Great !
8 ottobre 2023
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Risposta di Grace Media Limited
Great to see you were happy with the service provided by our team. Thank you for the feedback
Customer support were very helpful in…
Customer support were very helpful in dealing with my problem and dalt with it very quickly thank you
5 ottobre 2023
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Risposta di Grace Media Limited
Always good to see our customers satisfied with their handling. Thank you
Good wery well
30 settembre 2023
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Risposta di Grace Media Limited
Thank you for your comment
Great casino for kiwis and anyone else…
Great casino for kiwis and anyone else who likes a little gamble, extremely friendly knowledgeable and helpful customer service
14 settembre 2023
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Risposta di Grace Media Limited
Thanks Craig for the feedback. We always like to hear our customers are enjoying their experience.
Jackpot Molly The Solid Online Casino.
Solid Admin,The team within Online Chat is certainly one reason to write Home/review about.Being new to Jackpot Molly site,Ive found Navigation great and well presented with no unnecessary links.When Ive Been unsure asking Online Chat for Support has been a pleasure with every Customer Service Agent guiding and helping with inquires.This is a rare among online casinos with a solid Ten plus years experience,Nothing Else compares ..because Everyone will need online support with every Online Site,Hence paitence,Fast response, thoroughness and Care can all be attributed to Jackpot Molly's Team.
1 luglio 2023
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Risposta di Grace Media Limited
Great to see such amazing comments on the service you received. Have a great day and enjoy
Jason is a good support agent
While dealing with support, Jason brought to my attention and solved an account issue. While my reason for contacting support could not be solved by him instantaneously, he answered all my questions quickly and politely.
1 settembre 2023
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Risposta di Grace Media Limited
Its good to hear that our team were able to answer all your questions promptly. As you know and will appreciate some queries will require other department investigation and there is occasions we need to look into these for you. We will let the team know your positive comments
I sent documents to be verified which I…
I sent documents to be verified which I knew could take up to three days.
But I unexpectedly received an email only a few hours later of saying that my documents had been processed..
Very fast and helpful staff that are eager to help you with any problems you need help finding a solution for.
1 settembre 2023
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Risposta di Grace Media Limited
Thank you for the feedback Benjamin which is always good to receive. We will pass on your positive comments to the teams and continue to strive and to exceed our customer expectations.
The company are working very hard to…
The company are working very hard to keep the latest games arriving , And to carry on the exelent and faultless customer care service who are second to nobody and a first class advert for this truely exelent company who make and treat you like one of the family where nothing is to much trouble. A FIRST CLASS COMPANY ,A PERFECT EXAMPLE TO THERE COMPETITORS. A ABSOLTUTE HONOR TO USE YOUR SITE.
1 settembre 2023
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Risposta di Grace Media Limited
Thank you so much for these kind words. Its always pleasing to see such lovely comments when our goal is to provide a fun and seamless service for our customers
Brilliant customer service and would…
Brilliant customer service and would recommend this site to my friends. Great team 💯👍🏻
I have to say that this is a fantastic site and the support is brilliant
28 agosto 2023
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Risposta di Grace Media Limited
That's fantastic to hear such positive feedback Wayne. Thank you and enjoy!
I've been playing Vegas king for 2…
I've been playing Vegas king for 2 months now and in my years of playing many casino.Vk is in my go to.Customer service best I've had.No automated reply.No long waiting periods where you wonder... Are you their mate?I've found all my favourite games and found some new Ones..if I were to rate it's service and games I'd give it 10.sorry CR you've been knocked off the top of my list
27 agosto 2023
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Risposta di Grace Media Limited
Thank you for such amazing feedback. We work very hard to provide our customers with a high level of service and it's always great to have such positive comments.
The team got my account verified very…
The team got my account verified very fast! Also helping with my withdrawal funds!
25 agosto 2023
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Risposta di Grace Media Limited
Great to see you are pleased with your experience Stephanie
HASSLE FREE PROMPT RESPONESA WITHOUT…
HASSLE FREE PROMPT RESPONESA WITHOUT QUESTION ON ALL QUERIES!!!
15 agosto 2023
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Risposta di Grace Media Limited
Thanks for the feedback. We will gladly share your comments with the team. Have great day
I do like Plush for their bonuses the…
I do like Plush for their bonuses the thing i dont like is when they take there bonus back like before i had £24 in my account played a few spins on a game looked up and there was £1.34 in me account real cash so by the looks of it they took all of my bonus money and converted it to £1.34 cash dont agree with that you dont get a chance to have a decient gamble naughty Plush
15 agosto 2023
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Risposta di Grace Media Limited
Thank you Dave for the feedback and comments made. We will endeavor to work with all sites for any improvements
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