Grace Media Limited Recensioni 266

The lady I spoke to was so helpful and answered my question she went above and beyond Thankyou

Great customer service teams, friendly, great app and games

Vegas kings have always looked after me. Thier staff are amazing and so is the casino themselves with a huge selection of games and the graphics are amazing plus the enormous bonuses they offer. Thank you

Good app won some money verified my account with good help off customer support just waiting now for my money to go in but good app an services

The person in chat whom I spoke to was Ross & he was very helpful & informative

Thanks Jeff!
Super kind welcoming support and so quick with helping with my concerns. Really look forward to being a VIP with Vegas King :o)

Vegas Kings support are amazingly fast and easy to deal with. Unfortunately I had trouble uploading verification docs but very happy that when I sent them through email the response was super quick and replys were easy to understand (unlike some sites)..100 out of 10🙂🙂🙂

Really good response time for the boys at Vegas kings casino, helpful directions to what I needed, came into no reception but they did the brilliant thing by going next step and emailing me with what I needed to do great job Vegas kings to markes give them a pay rise !!!!!!!👌🤙👌

Awful experience so far, will increase to 5 ⭐️ if my withdrawal goes through ok.
Registered with Hotstreak last night had a nice win so that’s impressed me. Sent verification and that’s all sorted online chat with Jeff and Oliver who seemed helpful and friendly so bonus points to that, now a waiting game for funds which I’m used to receiving within 12 hrs elsewhere so feeling slightly disappointed with this 2-3 days which in this day and age is a long time. Some of the negative reviews have got me worried and concerned that I won’t see my winnings
Edited to the reply from Robert below,
I have not received any email from you as yet? Now edited to one star after having my account blocked after mentioning I have autism to someone on their online chat, shocking service and now no chance of ever seeing my winnings at all these were to treat my nan who’s stage 4 cancer nobody gives you a straight answer at all I feel very discriminated against and it’s totally unacceptable. Callum from customer support has been awful, intimidating and patronising absolutely dreadful service from him, I find it rude when you try to ask a question or get an answer this is the only email reply you get , it’s really not fair the way customers are treated not fair at all
Hi Alfie,

Thank you for getting in touch.

This is an email receipt to confirm to your request has been received and your query will be reviewed in due time. You will receive a direct update via email.

In the meantime, kindly await our direct response.

Kind regards,
Jason

One of the best online casinos. Lots of games to choose from. Had no issues at all for withdrawing your winnings. Very fast response aswell for any support that you require

Jackpot mobile casino is a place where you can spend a pleasant time. A huge selection of machines gives you the opportunity to choose and we will always find a promotion. If you have any questions or doubts, live chat will help us. For the first time since I live in the UK I met a person in a casino when I talk on a live chat who spoke to me in my native language (Polish.. And he let me write in it. Very Thank you for Jeff for your involvement in my problem. And solve it. You are the best. Kindest, very nice, patient, very cultured .. You treated me professionally and very kindly. You treated me with respect. It's been a long time since I've enjoyed working so well with anyone.

Really good games. I enoy playing on this site. Always helpful and polite customer serice, emails answered promptly so cannot fault at all.

Customer service team Zach Drake and Alex dealt with me as if they were dealing with me in person. The best I have encountered with ease.

There very helpful and get things done fast and easy to talk to

Vary Happy with the overall experience and knowledgeable staff members

At first Customer service was very helpful and I left a 5 star review BUT when my details were forwarded to the verification team I did not hear anything back. I emailed twice again and was informed to kindly wait for a reply. A couple of weeks later I emailed again and was sent quite an abrupt message which was quite upsetting and weeks later still have not received anything back. All I asked was why it was taking so long to verify my account as I was worried I had forwarded personal information. If the company did not accept my application why not just inform me? This is worrying

Play UK is an outstanding online casino! The game selection is impressive, the platform is secure, and the customer support is top-notch. Deposits and withdrawals are smooth, and the bonuses are enticing. I highly recommend Play UK for a great online casino experience!