Grace Media Limited Recensioni 266

Deposited £10 chose my sign up bonus as 30 wager free spins on starburst when you wager £10 clicked on the qualifying games wagered £10 on a qualifying game, still didn’t work contacted customer service they said it’s qualified but it will go on in 2 hours, never got the spins. Closed the account because I can’t be bothered with it

Jason was a perfect gentleman, they offered me good service. Very polite and respectful towards me. Gambling is fun when you stick your limit and this casino encourages that. Good selection of games. Slight drawback here is the withdrawal times is does take a little time. Hopefully I get mine soon.

Great customer service very clear

Had a issue got Great service livechat was really quick and helpful problem resolved 5*

Great casino lots of games , nice staff. Withdrawal within 12 hours all good

Fun games, easy to play

Jason and Paul always been veey welcoming and helpful hoping to play on here again soon after taking a break prompt response good variety of games too

Hot streaks when I first played you you made me win. That’s why I love them. I’m loyal to them now it is my fave casino slots website. I’d highly recommend them as long as they accept clients xxx

The prompt and professional approach to me along with the friendly and really sympathetic way I was received and treated is truly Wow!!
I have dealt with several customer representatives from all walks of life but not to the level of care and consideration my query was dealt with,
I can pin point a few Customer service respresentatives from various Gambling Sites, trust me I would love to get them to learn from your team as they all can inprove and make life easier for all of us

So let me just say.

Well done guys and keep up that good working spirit , trust me that alone takes you guys a long long way

Take care and all the best 👍

Great casino so far, games was brilliant to play all legit, only thing withdrawal times are slightly long. If this could be fixed or reflected on then this casino would deserve 5 stars!

Had a great win off of a $20 bonus, account verified and withdrawl accepted all within 24hrs. Customer service is great they keep you informed throughout the processes, Way to go team!

Vraiment un bon casino et le support technique est vraiment bien

Won 550 over the moon kept on sending promotions to get me back on site like a fool I fell for it wagered over 200 didn't get a penny back from 200 it's as if the games were programed not to pay me out on any game I tried thought it was a good site to begin with but total rip off the saying is if it seems to good to be true then it is iv excluded me from this site be fore they stole all of my hard earned cash there's only one winner and its not us its those sat on the computer screens who work for companies like this site you have been warned

They have been really good and quite quick with withdrawals i had a problem on Friday night i was midway through a feature when i was booted out of the game they had technical problems and needless to say the feature or my winnings from the feature had disappeared I couldn’t get back into the site till Friday morning and withdrew what was in my account now my withdrawal is still pending was told they process on a Saturday Which they obviously don’t will change my rating if I receive my money **update received my money today but no explanation over the game crash and feature loss so have changed my rating ***update really pleased with how they dealt with this so changed my rating they have been one of the best ive used for dealing with issues and withdrawals well done the grace media 👍👍👍

good site, good selection of games customer support acurate and quck with queries

Whenever I've had an issue, no matter if it was trivial or not, it was delt with quickly and efficiently. Highly recommended

Very polite, friendly and helpful