Grace Media Limited Recensioni 266

This is a casino where you can play. But remember to always play with self-control. But the best thing is the quick and easy customer service. Where they provide you with immediate solutions. Royal Valley is very professional in their work.

Thanks Royal Valley

Best regards

Samuel

I contacted Grace Media,
I found them to be incredibly helpful, straightforward and very efficient.
I would not hesitate to contact them again if needed.

Super pr9ste i bez żadnych problemów

Excellent customer service very helpful put £30 in and won £700 best Casino site iv used :)

Customer service was very helpful and polite was very pleased with the help I got 👍🏻

By far the best casino I've played at loyal, professionalism beautiful payouts took me a long long time to find a decent casino but overall this one is just perfect the promos are amazing too get yourselves along yous won't be disappointed but remember we win we lose casino can't always payout big as we would like them too otherwise they would be bankrupt so be responsible and gamble what you can afford keep up the amazing work guys.

Outstanding customer service provided by Fred. He did a fine job helping me with account issues. Thank you. Your hard work, time and support does not go unnoticed.

I created an account on Royal Valley Casino but made an error when typing my phone number so essentially couldn't verify myself.

Sent over a support ticket and was assisted by Nate on the customer support side and happy to say response times, replies and resolution were extremely fast professional and polite.

Awesome quick service

They charge you £1.50 to withdraw your money ??? And if that’s not bad enough the payment takes days to get paid to your account. Don't bother with this site takes forever to pay out !!!!!

Another site thats RUBBISH
DONT TRY TO JOIN YOU FILL IN FORM TRY TO DEPOSIT TO BE TOLD 3DAYS LATER WE DO NOT WANT YOU TO JOIN DUE TO BEING MEMBERS OF OTHER SITES AND NO REAL REASON GIVEN APART FROM THAT SO IF YOU JOIN OTHER SITES DONT LIKE THEM YOU CAN NOT JOIN THIS ONE RUBBISH SERVICE

I have seny my email address copy of my passport now i can not login my account has been CLOSED BY THEM

My verification was super smooth on Vegaskings plus I got a free bonus , games were smooth and agents are very straightforward and efficient, wish I was able to wager my $20 bonus though I lost super fast so hopefully I get to cash out in the near future. Kindly make available no deposit spins from time to time as I'm going to be playing frequently in the near future

Fast withdrawal and no messing around with extra docs etc.
Won nearly £1k on big bass secrets of the golden lake. Withdrew last night 1st time customer. Was wary judging of other reviews but no issues at all, customer service great and helpful staff they said 48hrs took 12 hours. My new favourite casino thanks guys.

Hi its a great site had a small win but good customer service don't play big money stay in my limits but its a really good site

The customer service I received from Katrina @ Hotstreaks casino was fabulous!
Responding to emails quickly, Katrina made the withdrawal process much easier.

Be very careful of this company. I joined their Rollbit website for sports betting, deposited funds, then couldn't find the sports betting option

I spoke to customer services who said 'Sports betting is not available for UK customers!!'
When I asked to withdraw my funds they said 'Terms and conditions mean you have to wage your whole deposit on our games before you can withdraw!

I explained that I had thought it was for Sports betting and didn't understand this was not available in the UK, but I just got quoted the same line, I had to wager all my deposit on games before I got request a withdrawal

Eventually, 'Caleb' from Online chat said he would raise a ticket then just disappeared and ignored me, so no idea if it's been raised or now

Very misleading in my opinion .I'll be raising this with my bank as a complaint. Tried to resolve this amicably, but they are not interested.
The website does not make it clear on sign up that sport betting is not available for UK residents and then to refuse withdrawal of funds is not acceptable.

Update/Response to Grace Media:
Many thanks for responding so quickly and for the withdrawal. It is misleading as I clicked on the link for .com, but it seems due to my IP address I was redirected to .co.uk and at no stage was I warned that UK residents have limited functionality on the .co.uk website.
However I am pleased this has been resolved so quickly so will amend my score

Rob u blind and try to get your reviews removed by flagging them..
Which didn't work by the way.

So all reviews are faker here stay away

Great communication, prompt service. Thanks

Good 👍 thanks