Target Recensioni 239

A Very unpleasant experience at Marion Westfield Target’s Customer service this morning, 13/12/2024. I had lost the receipt to return an item but had a printout from my bank with all the necessary details. Amount, date, credit card number, store etc.
I was condescendingly (I am a senior) told to keep receipts as I was holding up the queue. (she mentioned this at least 3 times) I told her I usually keep my receipts but had lost this one. I had to remind her that Target’s website states that a bank receipt is sufficient for a refund. She did not like my response.
She became irritated, annoyed and I could sense that she would do anything now to prolong the refund process, in a passive aggressive way, which she did. I told her I was not in a hurry, which I wasn’t.
She asked how much the amount was, I told her $12 and showed her on the bank statement. A few minutes later she says she cannot find the $12. What was the date?
I told her the date and showed it to her on the statement. After a few minutes she says Oh I cannot find it, there is only $49. I said sorry, I cannot help you, is there perhaps somebody who could help you? She said she has been working there for 15 years and knows what she is doing. She asked what the credit card number was, again I told her and showed her.
I eventually was refunded the $12, very reluctantly, but the worst was that she shouted at me in a very sarcastic loud, aggressive way as I walked away: Goodbye! Thank you!
I looked back and all the customers in the queue were looking at her. If there is CCTV camera in the customer area, please review it. It was at approximately 10 am. We, especially seniors do not like being told off and treated with disrespect.

I purchased a large Lego set from target on 19/11 with an estimated delivery date of 3-7 days.

On 3/12, I had still not received my order with the tracking as "waiting for courier". I emailed Target with no response. I emailed Target again (as I had still not received my order the courier status had still not changed) on 6/12.

Finally I received a response from Target on 9/12 advising that the item had been returned to Target - as such they were not able to complete my order. The funds are due to be credited to me in 3-5 days.

So upset with Target - had I not initiated the query, we would still be waiting for the item (which would never come). Then to just refund the item with no assistance on completing the purchase.

I will not be shopping with Target again!

Just don't with so many other retailers out there online just don't use target.
Zero customer service....the ETAs given for orders are wrong....brought something based on their ETAs for a birthday present.
It's been a week and all they've done is create the shipping label.
Tried contacting customer service and nothing no answer not even an acknowledgement they received the query
Pathetic.

I ordered a Lego set for my Nephew, it got delivered today, well at least some of it! there were pieces spilling out both open ends of the box as the driver left the package. someone used scoth tape to try to hold the box end flaps closed. Yes, I already printed the in store return and its going back today. terrible delivery service, how can Target this Lego set without it being in a shipping box, yes it was sent out in the Lego box!!!!!

My Wife spent nearly an hour trying to place a click and collect order as a guest. She entered all the required information many times and on two different computers but clicking on the "continue" to pay area nothing happened on each attempt.
Called support for assistance and was simply told Google browser was probably the problem and to install another browser, a task beyond her, blind in one eye and partially sighted in the other. In the light of the lack of support it was requested that the call be escalated to a supervisory area and having given her details was advised that she would receive a callback from that supervisory area though no such callback was ever received.
The problem was resolved quite simply becoming an ex customer of Target and placing her order with another nearby retailer. A similar retailer but one that seems to provide good customer care and support.

used to be good, i don't even know what they are any more - you want to buy a doll for a child online cos the stores close to you do not have it, but you can't order it online because they tell you it's a random lottery cos all the dolls in that range have the same code number/barcode, lol, it's been like this for the past 3 years, what dunderheads

My first order online was cancelled due to Target giving incorrect address and negativity from the Help Centre.
I re-ordered only to be given fabricated information from their chosen Courier.
I would never order online from Target whilst it uses its present Courier.
My experience I trust will NEVER be repeated.

Please get rid of the anko range! I used to love shopping at target for their affordable quality products. I was so disheartened to see the anko Christmas range this year.. I wish I brought more last year 😭

So disappointing to walk into target now and feel like you’re shopping at Kmart. If I wanted Kmart products I would go to Kmart. It’s really dropped it’s standard. It used to be the place you would go if you wanted something nicer then Kmart

I really like shopping at Target online.. I can always find what I'm looking for as they offer a good range of product. Most of thei fashion are affordable and the quality of the materials that they sell are good.. They also have a click and collect service too, which I prefer to over the counter sales.. .

Can't complain about the service ,there isn't any.
On the phone waiting waiting waiting and still waiting. YOU JUST LOST A CUSTOMER!!

I'm impressed. TARGET is definitely on the upswing. They have very good customer service, they have a nice selection of groceries, and clothes and misc items, and the bathrooms are nice and clean. Very pleasant shopping experience.Nice people. I'm referring to the Greece, NY store.

Must improve

Target used to be a great place to shop for items slightly more expensive but better quality than Kmart. Now it’s a knock off kmart. Devastated used to love browsing through the sheet sets and kitchen wares. Now it’s not worth it.

So target does not actual exchange they refund you then you have to repurchase in other size. Changing size should be easy but seems not for target. Annoying only target can make something as simple as a exchange take longer.

You killed my childhood dog 😪 no but seriously imagine being gifted vouchers but you can't use them cause your poxy ass website keeps crashing. Even a crackhead is more focused and reliable 😭

My fav destination for kids clothing and toys. Good quality. Love the app, quite often you can get discount there, which is not offered instore

I received my package from target and there was no packaging material used. As a result the box had creases over it. Normally this wouldnt bother me but i got a 25th anniversary edition and wanted to have a nice box also. Dont buy online if you care about how your parcels are treated

A customer of many years I have always valued the quality of clothing from Target. Only frustration has been delayed delivery times with some items taking up to 3 weeks to arrive. Much prefer Target over Big W and K Mart, only advice to Target is to please review your delivery processes.

Terrible customer service. I purchased a product and never received it and no matter how many times I contacted them nothing was done to rectify the issue. Worst service I have ever come across.