Sytner Group - Porsche Centre Silverstone Recensioni 

Fantastic service from start to finish! Ollie went above and beyond!!
Thank you guys

Car went in for a suspension error message. Took a week to complete. When I went to collect the car it came back honestly filthy dirty. When I dropped it off it was immaculate. They did apologise, said something about jet washing the back of their compound but looked to me a total dusting of the red rain you get and no one bothered to clean it. They did offer a courtesy wash but who is going to go to the hassle of returning the car to a dealership to get what’s normally a pretty average valet? They had taken the wheels off to repair some scrapes on the alloys and didn’t bother to reset the tyre pressure monitor so got in to the car with another error message (not a big thing but come on you are Porsche?). Then got to the first roundabout and something flew into the passenger footwell. They had removed my Porsche Dashcam and left it on the front seat. Nice. Assume it still works.

No one wants the inconvenience of bringing their car in, but bringing it in to such a warm and friendly environment does help (alongside the cakes!)
Jack is great, really nice demeanour and nothing seems like too much trouble.

Very attentive staff, kept me updated and fuelled with coffee.

Friendly staff, resolved the work requirements under warranty.

All staff are really welcoming and have created a centre which not only provides the service you would expect, but genuinely cares about clients as people. I feel among friends, not just being 'efficiently processed'.

Friendly and welcoming Service staff. Same person that has dealt with me for the last few years. Clear explanation of issues. Makes one feel valued.

Car broke down on Friday due to failed HVAC so was undriveable due to misting. Known Taycan problem.

Reported Monday to my service advisor Julie. She advised roadside as it wasn't safe to drive. They arrived and took it away.

Julie confirmed work being done. Roadside tried to give me a hire car (not needed as wfh). Car completed and ready for pickup Wednesday night. Julie sorted a cab to pick me up.

Car ready and clean when I arrived.

Perfect service.

Thanks to all and to workshop for doing a dash out job in two days.

Applause and thanks all round.

Boo to Porsche for making unreliable servo flaps. They really never learn....

Great service from start to finish will 100% be using these again very soon

Great communication throughout the process. I worked at the dealership all day whilst the car was worked on and was looked after very well. Car valet was excellent too.

In a age where customer service is set at a low bar my faith was restored when dealing with Craig Porter , his service and communication was extremely good. I sold my immaculate Porsche to them for a fair price a good deal is when both parties are happy Thanks Craig you made it easy

Friendly and professional.

Really appreciated how joined up the experience was. From start (calling the roadside assistance number) to finish (getting the car returned home by a forward-thinking young man in the service department) the service was excellent and exceeded my expecations.

Warm and welcoming and kept informed of progress and was very happy when service was completed with no problems

Lovely welcome, quick efficient check-in and car returned as planned, with work complete

Efficient,quick , easy people do deal with. Aftercare is very good with Sophina a real,plus. Hope the car is as good as the service I’ve had

Great experience from start to finish, especially from Gareth. From sourcing us the car that we wanted to the handover the service was excellent. Highly recommended and great experience.

Jack, our Service Advisor, was absolutely brilliant.
You could tell he cared and always kept us updated, nothing was too much for him.
The team members who collected our vehicles were also great. Very friendly and we felt safe having them drive our cars.
We will certainly be back.

Jack who was our sales advisor made the entire experience. He was a very good listener, attentive, not over bearing, and not the typical car sales representative, which resonated massively with my wife and I. He is an asset to the brand,