Sytner Group - Porsche Centre Silverstone Recensioni 

128
•
TrustScore 4.5 su 5

4,4

Old Tiffield Rd, NN12 6PF Towcester, GB

•

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Valutata 5 stelle su 5

The experience I had with Porsche Silverstone was excellent from start to finish. I was buying my first Porsche and Alexandra in sales was excellent. She not only built rapport but she really understo... Leggi di più

Valutata 3 stelle su 5

5 year service. Car with dealer for 2 days. Not all updates loaded. Car identified more updates as I left dealership. Emergency support fault reported, not present before service. I am sure will b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Julie is professional, friendly and efficient. Kept me informed from start to finish. Great to have someone you know by name to deal with in the future.

Valutata 5 stelle su 5

Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

  • Old Tiffield Rd, NN12 6PF, Towcester, Regno Unito

  • 01327 438047

4,4

Eccellente

TrustScore 4.5 su 5

128 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(128)

13.345 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic Service From Start To Finish

The service received from start to finish was great. From the initial phone call to the service and sign off. Each member of the team were great.

12 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Patrick, Many thanks for the 5 star review, it is much appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

The service on my Porsche was carried…

The service on my Porsche was carried out by Porsche Silverstone, managed by George Snelus.

The experience was very positive, George was extremely helpful in ensuring all my points were looked at during the car being on-site. The work on the car was completed quickly and ready for me to collect within a couple of days.

I would definitely recommend using the Porsche Silverstone dealership and will be returning with my car for its next service.

A shout out for the coffee - it was what I would say a proper cup of coffee better than what is made in any of the local High Street establishments!!

11 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Marc, Thank you so much for the lovely review, I am delighted George looked after you and you enjoyed your time with us. You are welcome to pop in anytime just for a coffee! Steve Dickinson Managing Director.

Valutata 5 stelle su 5

Brilliant service yet again

Brilliant service yet again, this time Jules handled my service and was brilliant. I wouldn’t take my car anywhere else. Highly recommend.

5 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Callum, Thanks for your support with a 5 star review and I am delighted Jules looked after you. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

Excellent service and excellent staff

10 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Chris, many thanks for your support with a 5 star review, it is much appreciated. We look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

Always enjoyable

Professional, polite and swift service - as always. And great to get some 'window shopping' done while I wait!

5 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Jules, Many thanks for the 5 star review and your kind words, it is much appreciated. We are delighted you enjoyed your visit with us and look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

I'm a returning customer

I'm a returning customer. I find the staff professional, helpful and efficient, from sales to servicing.

2 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Michelle, thank you for your support with the 5 star review, the team and myself really appreciate it. We look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

Thank you very much for all the support…

Thank you very much for all the support I have had along the years. I had reason to have some work done at Silverstone. They always treat me like a family member. I am always treated well they always treat me well I never have to ask for their advice. They let me know what I need. And I trust their recommendation. I am always happy with all their services. From front of office and and engineers my car comes back all shiny and better than it went in.

2 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Arshad, Thank you so much for your kind words, the team and myself really appreciate it. We truly value your custom with us over the years and we look forward to seeing you again in the future. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

First class service from the moment we…

First class service from the moment we entered the building until we left. George kept us informed of the progress of our scheduled works while we stayed in the showroom enjoying some down time with coffee and refreshments Worth the drive from Hertfordshire for a hassle free visit Thank you Porsche Silverstone 👍

2 giugno 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Gillian, Thank you for your support with a 5 star review, it is much appreciated! We are so pleased you enjoyed your visit and you are welcome to pop in for a coffee anytime! We look forward to seeing you again. Steve Dickinson Managing Director

Valutata 5 stelle su 5

Super Service

Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday with a report of how things were going (my preferred method of communication). He checked everything and got the car back as quickly as possible for me. Super service! Thank you so much Jack

28 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Jacqueline, Thank you so much for the kind review, it is much appreciated! I am sorry to hear you had an issue with your car but also pleased that the team were able to help and keep you informed and I do hope all is ok now. Steve Dickinson Managing Director

Valutata 5 stelle su 5

The MOT was handled efficiently

The MOT was handled efficiently. Staff were friendly. Courtesy car provided.

27 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Steve, Many thanks for your support with a 5 star review and I am delighted you are pleased with your experience with us. The team and myself really appreciate it. We look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 4 stelle su 5

Jules was great and the team did a…

Jules was great and the team did a great job as always and kept me informed of progress.

The only feedback I have is that I did select the car to be cleaned and also it was down for a health check. The car wasn't cleaned and I don't believe the health check was carried out.

30 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Daniel, Many thanks for the review and your kind words. We also appreciate the feedback re the clean and health check and we take all feedback seriously so we can ensure your next visit is a full 5 star experience. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

I’ve spent thirty five years teaching…

I’ve spent thirty five years teaching people how to sell. So when I keep going back to the same place, it means something.
Five Cayennes. Five years. Same showroom every time.
Here is what most dealers never understand. Anyone can be brilliant on the first sale. The handshake, the coffee, the red carpet. The real test is the second car. And the third. And the fifth.
Most drop the act the moment the money clears. Silverstone never did. Car five felt exactly like car one.
That is not luck. That is a team that actually gets it. If you are buying a Porsche, buy it here.

29 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

HI David, Many thanks for the lovely review and also your continued business with us, it is really appreciated. We hope you are enjoying your new car and we look forward to seeing you again soon. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

A great experience renewing my approved…

A great experience renewing my approved warranty. Thanks Jack and also the receptionist (sorry didn’t catch your name but hope you got to the TT)

26 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Dear Jim, thank you very much for your kind words and for taking the time to share your experience. We’re pleased to hear that renewing your approved warranty was a great experience. Jack and the team, including our receptionist, will be delighted to hear your comments. Best wishes, The Porsche Centre Silverstone Team

Valutata 1 stelle su 5

Disappointing Service

My car is only 14 months old. I tried to get this recall service done 4 months ago. My courtesy car was cancelled at 8am on the morning of the appointment in January. I was told that Porsche Silverstone didnt have any cars they could loan me. The next available appointment with a car was some 4 months later.
The original appointment I has to wait 2 months

19 gennaio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Dear Mr Denham, We sincerely apologise for the inconvenience you have experienced with your recall service and the courtesy car availability. We understand how frustrating delays and cancellations are, especially given the age of your vehicle. We would like to invite you to contact us at e-mail info@porschesilverstone.co.uk, so we may personally address your concerns and discuss how we might assist you further. Thank you for your feedback.

Valutata 5 stelle su 5

Helpful and communicative throughout

Helpful and communicative throughout

22 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Marisa, Many thanks for the 5 star review, it is much appreciated. We look forward to seeing you again. Steve Dickinson Managing Director

Valutata 5 stelle su 5

5 Star Service

from the initial call to the handover the service i received from Oli was fantastic. the help and guidance on doing the spec for the car was very helpful and his knowledge was comforting when making decisions.

everyone i spoke to at Silverstone Porsche was polite and friendly and i couldn't recommend them enough.

i was cautious about buying a car further a field when Bournemouth is my local dealer but the service has been incredible and when i buy my next Porsche it will be through Silverstone.

29 aprile 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Rob, Many thanks for the review and your kind words, I am delighted you enjoyed the experience with us and we do hope you are enjoying your new car. Steve Dickinson Managing Director

Valutata 4 stelle su 5

Good Friendly staff,did the work as…

Good Friendly staff,did the work as required

14 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Mr Butler, Thank your for your review and I am pleased all went according to plan. If there is anything we can to do ensure a 5 star review on your next visit we would love to hear from you as we take all feedback seriously to help us to continue to improve our services. Steve Dickinson Managing Director

Valutata 5 stelle su 5

Amazing customer service from the whole…

Amazing customer service from the whole team especially Olly.

19 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi Daljit, Many thanks for the 5 star review, I am really pleased you enjoyed your experience with us and I do hope you are enjoying your new car. We look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 5 stelle su 5

Overall a very professional experience…

Overall a very professional experience with Adam

21 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Many thanks for your support with a 5 star review! The team and myself really appreciate it and we look forward to seeing you again. Steve Dickinson Managing Director.

Valutata 3 stelle su 5

It takes far too long to get your car…

It takes far too long to get your car attended too, wether it’s basic service or more urgent it’s poor.

I feel there slot if unnecessary upselling throughout the process

5 maggio 2026
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Risposta di Sytner Group - Porsche Centre Silverstone

Hi George, Many thanks for your feedback and I assure you it is taken seriously. We are working hard to bring our lead times down with significant investment on-going. Steve Dickinson Managing Director.

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