Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I took my Porsche GT4 for a service, into Porsche Silverstone in Dec 2025. I asked if the broken mirror adjustment switch could be replaced. The car is under Porsche warranty. I was a call back t... Leggi di più
L'azienda ha risposto
Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday... Leggi di più
L'azienda ha risposto
Proper and quick customer service. i would recommend to anyone. More expensive than last year but overall really good experience. Justin is always professional and super helpfull. I would give 5 stars... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
Old Tiffield Rd, NN12 6PF, Towcester, Regno Unito
- 01327 438047
4,5
Eccellente
115 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A very smooth and professional…
A very smooth and professional experience throughout. Peter Edward’s in the body shop was especially helpful.
29 agosto 2026
Non scritta su invito
Excellent expert attentive good natured…
Excellent expert attentive good natured efficient approach from start to finish of the buying process.
29 agosto 2026
Non scritta su invito
Good Outcome
I had a few issues at check in, however the team at Silverstone resolved the situation satisfactorily.
17 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great customer service as always.
26 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Mark, Thank you for your support with the 5 star review and I am delighted you enjoyed your experience with us. We look forward to seeing you again soon. Steve Dickinson Managing Director.
Great service always welcomed…plus…
Great service always welcomed…plus nothing too much trouble great dealership… keep up great work thank you
23 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Anthony, Thank you for your support with the review and also your kind words, it is appreciated by all the team. We look forward to seeing you again soon. Steve Dickinson Managing Director
Excellent service
Personal, efficient, friendly and prompt service, yet again!
21 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Alison, Many thanks for the 5 star review, it is really appreciated. I am pleased you enjoyed your experience with us and we look forward to seeing you again. Steve Dickinson Managing Director
Risposta di Sytner Group - Porsche Centre Silverstone
Thank you very much for your kind words. We’re delighted to hear that our team was punctual, clear with plans, and helpful throughout your experience. Providing excellent service and ensuring our customers feel supported is always our priority. It’s wonderful to know that this was reflected during your time with us at Porsche Centre Silverstone. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. Thank you once again for sharing your positive experience.
Fantastic service from Oliver Martin at Porsche Centre Silverstone
Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car ready around our holiday dates. We absolutely love the car. Thanks again, Oliver!
23 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Dear Sophia, Thank you very much for your lovely review. We are delighted to hear that Oliver provided you with friendly, helpful, and professional service throughout your experience. It’s wonderful to know he was able to accommodate your holiday plans and that you absolutely love your new car. Your kind words mean a great deal to us all at Porsche Centre Silverstone. We hope you enjoy many memorable journeys in your new car! Best wishes, The Porsche Centre Silverstone Team
Experience was great from start to…
Experience was great from start to finish.
Jack Giles kept me updated throughout and delivered excellent customer service.
The collection/delivery team also brilliant.
5 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Dear Miss Warmington, Thank you very much for your kind words and positive feedback. We are delighted to hear that Jack Giles provided excellent customer service and kept you well informed throughout the process. It’s also wonderful to know that our collection and delivery team made a brilliant impression. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Porsche Centre Silverstone in the future. Kind regards, Porsche Centre Silverstone
I took my Porsche GT4 for a service
I took my Porsche GT4 for a service, into Porsche Silverstone in Dec 2025. I asked if the broken mirror adjustment switch could be replaced. The car is under Porsche warranty. I was
a call back to confirm and rebook. Fast forward to June 2026, I have left multiple messages to call me back to rebook for it to be repaired, with no response, but eventually spoke to Nikki, who arranged an appointment for the 6th August(Tomorrow) together with a courtesy car. I have just received a call to say that no courtesy car is available. As I live approx 100 away, and had rearranged my diary a courtesy car was imperative. I have had to cancel the appointment with no option to rebook
Another example of how poor Porsche service is
5 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Kevin, I am really sorry to see the frustration on having to cancel, while out of our control it doesn't help your situation. I will ask one of the team to reach out ASAP to try and bring this to a resolution for you. Steve Dickinson Managing Director.
Proper and quick customer service
Proper and quick customer service. i would recommend to anyone. More expensive than last year but overall really good experience. Justin is always professional and super helpfull. I would give 5 stars to him with no doubt.
1 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Justyna, Many thanks for your support with the 5 star review, Justin and myself really appreciate it. I am pleased you enjoyed your experience with us and all feedback is taken on board. Steve Dickinson Managing Director.
Slap dash service corrected
I have given three stars in an attempt to be fair.
I bought an eight month old hybrid Panamera. The hand over was superb. It went downhill from then on. The car hadn’t been charged and had certainly not been road tested. Within 5 miles the tyre warning light came on and I had to return to the dealership to have it setup for the correct tyres.
The following day I discovered that the 10,000 mile car I thought I had bought had well over. 11,000 miles on the clock. Consequently, the end mileage on the finance agreement was wrong.
My complaint to the dealer principal was passed on to the salesman to sort out. Which to give him his due, he did by agreeing an ex gratis payment and is in the process of cancelling and redoing the finance agreement. I hope to receive the new agreement in the next couple of days.
No apology or acknowledgment from the dealer principal was received.
Hopefully all will be well moving forward.
23 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Nick, Thank you for your balanced review and for your kind words about the handover – I'm really pleased to hear that part of your experience met your expectations. I'm sorry there were issues following collection. I also apologise if you felt I should have contacted you sooner. As soon as we became aware of the concerns on Saturday, one of our senior managers immediately contacted you directly to resolve matters, and I'm pleased we were able to agree a satisfactory outcome. We appreciate your patience while the finance agreement is being updated and hope everything is completed shortly. Thank you again for your feedback, and we hope you enjoy your Panamera moving forward. Steve Dickinson Managing Director.
First class service received from start…
First class service received from start to finish from William Glennon.
Superb workmanship to repair my minor bump in a very timely manner.
23 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Guy, Many thanks for the support with a 5 star review, it is much appreciated. We look forward to seeing you again. Steve Dickinson Managing Director
Complete Repair & Reimbursement Assistance
Daniel ready to assist me even in complicated case involving repair refunded by insurance.
20 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Andrea, Thank you for much for your support with a 5 Star review, I am delighted Daniel was able to look after you with this. I know he will really appreciate the feedback. Steve Dickinson Managing Director
Amazing service from the whole team
Amazing service from the whole team, they always go above and beyond in making sure they deliver the best customer experience.
3 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Dear Thandie, Thank you ever so much for your kind words and for taking the time to share your experience. We are absolutely delighted to hear that our team consistently goes above and beyond to provide the best possible customer experience. It is always our aim to ensure every visit is exceptional, and your feedback truly honours the hard work of everyone here at Porsche Centre Silverstone. We look forward to welcoming you back in the future. Warm regards, The Porsche Centre Silverstone Team
Excellent communication
Excellent communication - everything clearly explained.
13 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Gerry, Many thanks for the 5 star review, it is really appreciated. I will ensure I pass this onto the team also. We look forward to seeing you again soon. Steve Dickinson Managing Director.
Good experience from an efficient team
The whole experience was efficient and friendly. Good attitude by all the team I came across, kept updated with progress of work, felt like I was engaged with like minded enthusiasts
14 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi David, Thank you for your support with the 5 star review, it is very much appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director.
Consistently excellent
This review relates to my experience in July '26 with the body shop at Porsche Silverstone.
I had my car booked-in for a number of items ranging from paint to number plates. Probably not the ideal job for a body shop - lots of different work packages required, rather than a substantial single work package that must be easier and more appealing to the bean-counters. But you would never have known it from my experience. The customer experience in Porsche Silverstone generally has improved in recent years to the point where it's hard to see how they could improve the experience. But I feel the body shop somehow manages to raise the bar even higher. I genuinely cannot recommend the body shop highly enough. And as a long time Porsche customer I am so glad that the dealership invested in the body shop to provide a one stop shop for everything, delivered with a first class customer experience. I can't believe Bentley, Ferrari or RR could be much better - if at all. Better coffee in the customer lounge perhaps?
Well done Peter and the team. You're doing everything right in a world where that seems increasingly rare. Thank you.
13 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Simon, Thank you so much for taking the time to leave such a thoughtful and detailed review. It really means a great deal to Peter and the entire Bodyshop team to know that your experience was great. Your comments about the Bodyshop and the wider Porsche Silverstone experience are incredibly appreciated, and I'll be sure to share your kind words with Peter and the team. As for the coffee... you've found our next area for continuous improvement! We'll let the coffee machine know it's got some catching up to do with the Bodyshop's standards but seriously I appreciate the feedback. Thank you again for your recommendation and for your continued support. We look forward to welcoming you back soon. Steve Dickinson Managing Director.
In spite of a fire at the dealership
In spite of a fire at the dealership, the service team were able to reschedule my service work for just two days later. Working out of alternative premises the work was then delivered in little more time than I’d have expected normally. Well done service team and a shout out to George in particular.
10 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Michael, Thank you for your kind words and understanding, we really appreciate it. I am delighted we were able to carry on as normal as possible and George looked after you. We look forward to seeing you again. Steve Dickinson Managing Director.
Excellent service
The service received from Justin was excellent.
The communication was clear and concise and the whole team looked after me really well from end to end.
30 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Porsche Centre Silverstone
Hi Drew, Many thanks for the 5 star review, I am delighted Justin looked after you. We look forward to seeing you again. Steve Dickinson Managing Director.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.