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Valutata 5 stelle su 5

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.

L'azienda ha risposto

Valutata 5 stelle su 5

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the meta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Ston... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Informazioni fornite da varie fonti esterne

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

John was very professional, really evaluated best solutions and was very pleasant, polite and clean and tidy

14 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Donna

Thank you for your 5 star review, we're really pleased to hear that John was so helpful and respectful, we'll be happy to pass on your comments to him.

Regards
Mick

Valutata 5 stelle su 5

We couldn’t be happier with our new kitchen!

We couldn’t be happier with our new kitchen!
Honestly, from start to finish the whole experience was fantastic. The team didn’t just do a great job—they went above and beyond to make sure everything was perfect and that we were in before Christmas (even helping out with a few issues that were completely my fault!).

Jess Davies was amazing—always quick to respond and kept us updated every step of the way. She made everything feel simple and stress-free.
Tom Watson absolutely nailed the design. He listened to what we wanted and came up with something that looks incredible and works perfectly for us.
Kevin Hartley was brilliant. He managed the whole project so smoothly and his workmanship is top quality. You can tell he really cares about getting things right.
Luke Johnson was fantastic too—super detailed and made sure everything was finished perfectly. The little touches really make a difference.

The kitchen looks stunning, and the whole experience was genuinely enjoyable thanks to these guys. If you’re thinking about a new kitchen, honestly, go with them—you won’t regret it!

1 dicembre 2025
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Risposta di Symphony Group

HI Tim

It's great to hear that you're so pleased with your new Symphony kitchen and that you received such fantastic service from the team.

We'll make sure that everyone who was involved gets to hear about how impressed you were with them and that their service was appreciated.

Many thanks and we hope that your Symphony kitchen continues to give you pleasure for many years to come.

Regards
Mick

Valutata 5 stelle su 5

Great service

Arrived on time, was professional and friendly. Really pleased with the service provided by John

13 gennaio 2026
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Risposta di Symphony Group

Hi Jo

Many thanks for your 5 star review, it's great to hear that John was so helpful and we'll pass on your compliments to him, with pleasure.

Regards
Mick

Valutata 5 stelle su 5

Mr M Sutton came from Symphony to make…

Mr M Sutton came from Symphony to make repairs following a mistake made by the building company and he was very personable and professional. A pleasure to work with and I would definitely recommend the company on their after service care and lovely kitchens

5 gennaio 2026
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Risposta di Symphony Group

Hi Jo

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful. It's great to hear that you've been so impressed with our customer care and that the quality of our furniture has impressed you so much.

We hope your Symphony kitchen brings you many years of pleasure.

Regards
Mick

Valutata 5 stelle su 5

Good job done by Chris Jones

Chris Jones attended to the snags in our Home and completed all the work efficiently.
Thank you Chris.

18 luglio 2025
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Risposta di Symphony Group

Hi Theiswini

Thanks very much for your 5 star review, we're very pleased to hear that Chris was so helpful and we'll pass on your thanks to him with pleasure.

Regards
Mick

Valutata 5 stelle su 5

Scott and Colin Wilkinson

Scott Wilkinson and his Dad Colin from Consett Co. Durham fit us a new worktop after a defect was found in the original one in our new build house in Marske By The Sea.
They were very professional and really polite. I would recommend these guys if you are to have a kitchen fitted from Symphony Kitchens, to name just one supplier.

6 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Nigel

Many thanks for your 5 star review, it's great to hear that you received such fantastic service from Scott and Colin and we'll pass on your compliments to them with pleasure.

Regards
Mick

Valutata 5 stelle su 5

Amazing!

Wow- why can’t every company be as good as Symphony.simply outstanding customer service, our customer care technician Scott Wilkinson and Symphony customer care manager Craig Gardner are an absolute credit to Symphony.

We are on the miller homes staton fields development in Durham (plot 53) , sadly the kitchen became damaged just before we moved in.. Craig to the rescue and nothing was to much trouble.

High quality products and Scott is perfectionist and his attention to detail made our install first class.

Thank you Scott, Craig and Symphony, really appreciate all your hard work.

8 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi B

It's wonderful to hear that you've had such a great experience with our Customer Care team and from Scott and Craig in particular.

We'll happily pass on your thanks to all involved and we hope that your new kitchen brings you many years of pleasure.

Regards
Mick

Valutata 5 stelle su 5

Excellent

Excellent. Michael Sutton went above and beyond! A pleasure to have to troubleshoot the kitchen

8 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Thomas

Thank you for your 5 star review, it's great to hear that Michael was so professional and we'll be delighted to pass on your comments to him.

Regards
Mick

Valutata 5 stelle su 5

Michael King was amazing

Michael King was amazing - very friendly and sorted all of our kitchen snags & adjustments. 5 star service!

8 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Will

Many thanks for your 5 star review, it's great to hear that Michael was so helpful, we'll happily let him know how pleased you were with his service.

Regards
Mick

Valutata 5 stelle su 5

Michael Sutton very helpful excellent…

Michael Sutton was very helpful and provided an excellent service when fitting our wardrobes

7 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Alex

Thanks very much for your 5 star review, it's great to hear that Michael was so professional and we'll be delighted to pass on your compliments to him.

Regards
Mick

Valutata 5 stelle su 5

Quality of product

The excellent quality of product and custom builds units

8 dicembre 2025
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Risposta di Symphony Group

Hi Ann

Thanks very much for your 5 star review, we're delighted to hear that you are so pleased with our furniture.

Regards
Mick

Valutata 5 stelle su 5

We had Kurt from symphony kitchens to…

We had Kurt from symphony kitchens to sort out our kitchen cupboards. He done a brilliant job and was a all round nice bloke.

7 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Scott

Many thanks for your 5 star review, we're delighted to hear that Kurt was so helpful and we'll happily pass on your feedback to him.

Regards
Mick

Valutata 5 stelle su 5

Plot 834 The Furlongs, Towcester

Craig & Mario came to sort our kitchen out, which we had constant and ongoing issues with since we moved in. Within half a day, they replaced the damaged units and work surfaces. Their craftsmanship was far superior to those who installed the kitchen initially. Everything was kept clean and tidy and they did not damage any of the wall tiles or upstands that had been fitted after the installation of the kitchen. Both were very considerate and I we can’t compliment them enough. If I was to get a new kitchen initially the future, I would want these 2 to fit it!

6 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Jason

Many thanks for your 5 star review, it's great to hear that Craig and Mario were so thorough and we'll be delighted to pass on your compliments to them.

Regards
Mick

Valutata 5 stelle su 5

Swift and efficient

Turned up early. Got straight on with it. Was a nice bloke. Had a nice conversation with us. Knew what he was doing

6 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi David

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful and capable and we'll let him know how impressed you were with him.

Regards
Mick

Valutata 5 stelle su 5

Oven panel replacement

We had Michael Sutton come out and refit a damaged panel underneath the oven. He was very professional and efficient.

5 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Harriet

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful and we'll be very happy to pass on your feedback to him.

Regards
Mick

Valutata 5 stelle su 5

Great professional service - Michael Sutton

Michael Sutton attended this morning and gave excellent service; he was extremely professional, also provided me with insight should I ever need to make adjustments to the units myself, given this is a new build with movement. What was potentially a small job became a little more complex and Michael explored all avenues thoroughly leading to amending the issue at hand. I’m very happy with his service and was left happy with all work rectified.

5 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi Nigel

Thanks very much for your 5 star review, we're very pleased to hear that Michael was so thorough and resolved the matter to your complete satisfaction, we'll happily pass on your compliments to him.

Regards
Mick

Valutata 5 stelle su 5

John Baker and Dave Oakes did an…

John Baker and Dave Oakes did an excellent job fitting the kitchen cabinets and correcting the alignment issues from the original installation. They listened carefully to all our concerns and went above and beyond to resolve them. Very professional and thorough work.

5 gennaio 2026
Non scritta su invito
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Risposta di Symphony Group

Hi A M

Many thanks for your 5 star review, it's great to hear that John and Dave were so helpful and that everything is to your satisfaction, we'll let them know how pleased you are.

Regards
Mick

Valutata 5 stelle su 5

wall unit rectification

Brett was excellent at resolving the issue and carried out the repair efficiently and in a friendly manner.
No mess No fuss.

23 dicembre 2025
Non scritta su invito
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Risposta di Symphony Group

Hi Doug

Many thanks for your 5 star review, it's great to hear that Brett was so helpful and we'll let him know how impressed you were with him.

Regards
Mick

Valutata 5 stelle su 5

John Baker attended our property to…

John Baker attended our property to sort the issues we had - sorted the issues straight away with no problems and was very lovely!

19 dicembre 2025
Non scritta su invito
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Risposta di Symphony Group

Hi Jade

Many thanks for your 5 star review, it's great to hear that John was so helpful, we'll pass on your comments to him with pleasure.

Regards
Mick

Valutata 5 stelle su 5

I had reported my soft close kitchen…

I had reported my soft close kitchen doors no longer working proper and an issue with my sliderobe door. Service technician Michael Sutton was sent to look at the issues. Michael went above and beyond to correct the issues and took the time to show me how I can adjust the doors if any problems occur again. Extremely kind and helpful and was early for the appt too. Would highly recommend.

19 dicembre 2025
Non scritta su invito
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Risposta di Symphony Group

Hi Ms Adamson

Thanks very much for your 5 star review, we're really pleased to hear that Michael was so helpful and we'll happily pass on your feedback to him.

Regards
Mick

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