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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.

L'azienda ha risposto

Valutata 5 stelle su 5

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the meta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Ston... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Informazioni fornite da varie fonti esterne

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very happy with the service provided

Very happy with the service provided by Symphony. I’d specifically like to mention Michael Sutton, who attended our house to address an issue we had with our kitchen worktop. He was very professional and courteous. Thank you!

8 dicembre 2025
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Risposta di Symphony Group

Hi Ivan

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful, we'll happily pass on your thanks to him.

Regards
Mick

Valutata 5 stelle su 5

10/10

Really nice guy Jon H who did my kitchen light. Really pleased with the outcome and felt comfortable with him in my home. Very polite and quick.

16 dicembre 2025
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Risposta di Symphony Group

Hi Jordan

Thanks very much for your 5 star review, we're really pleased to hear that Jon was so efficient and we'll make sure that he knows how impressed you were with him.

Regards
Mick

Valutata 5 stelle su 5

Michael saves the day

This would have been a shocking review had Michael Sutton not been sent to undo all the mistakes & shoddy workmanship of previous subcontractors.
What a difference one colleague can make. We've gone from a bright white join in an indigo coloured plinth, to hardly being able to find where the 2 pieces meet. Every cupboard door has been replaced with care & attention to detail.
Michael clearly enjoys what he does & takes pride in leaving the customer with a great finish. He always arrives early, is respectful of our property & keeps us fully informed of any issues that might affect progress.
Symphony, if you have an employee recognition scheme, then please reward Michael. He's turned such a negative customer experience into a positive one - thank you!

16 dicembre 2025
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Risposta di Symphony Group

Hi Nicola

Many thanks for your 5 star review, we're delighted to hear that Michael did such a fantastic job and displayed such care and attention. We'll happily pass on your thanks to him.

Regards
Mick

Valutata 5 stelle su 5

Morley was excellent!

Morley, the service technician, was excellent, and fixed what should have been done by another contractor on the house. Excellent work and overall very happy.

1 dicembre 2025
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Risposta di Symphony Group

Hi Louise

Many thanks for your 5 star review, we're delighted to hear that Morley was so helpful and we'll let him him know how pleased you are with the work he undertook.

Regards
Mick

Valutata 5 stelle su 5

Tom Holland handled all identified…

Tom Holland handled all identified issues and completed the snags quickly and efficiently. He was friendly, easy to work with, and even great with dogs. Overall, a genuinely nice and reliable person to have on the job.

12 dicembre 2025
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Risposta di Symphony Group

Hi Tiffany

Thanks very much for your 5 star review, were delighted to hear that Tom was so helpful and we'll happily pass on your compliments to him.

Regards
Mick

Valutata 5 stelle su 5

Really happy with the work Michael…

Really happy with the work Michael Sutton did for me this afternoon he’s done a great job and I’m very pleased thank you ☺️

11 dicembre 2025
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Risposta di Symphony Group

Hi Chloe

Many thanks for your review, it's great to hear that Michael did a super job and we'll be delighted to pass on your thanks to him.

Regards
Mick

Valutata 5 stelle su 5

After-care service - New worktop

We have recently moved into a new build property with a Symphony kitchen. Unfortunately the worktop had a manufacturing fault in it so needed replacing. Symphony were very quick to send out a team to replace and refit the worktop for us. Our service technicians were Dave Oakes and John Baker. They were both very helpful and polite. They protected the flooring and made minimal mess considering the work being undertaken. The new worktops have been fitted professionally. The kitchen and hallway was left clean and tidy once they had finished. Thank you for providing a great service.

8 dicembre 2025
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Risposta di Symphony Group

Hi Emma

Thanks for your 5 star review, it's great to hear that Dave and John were so helpful and respectful while they undertook the work at your property, we'll be delighted to pass on your thanks to them.

Regards
Mick

Valutata 5 stelle su 5

Delighted with the customer care

Michelle in customer care was absolutely incredible sorting our issue out with warranty on our kitchen doors - Jonathan (fitter) was also amazing and we remember him from the installation.
Thanks guys, appreciate the swift action and support throughout!

4 dicembre 2025
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Risposta di Symphony Group

Hi Jonathan

Many thanks for your 5 star review, we're delighted to hear that you were so pleased with the service you received and we'll happily pass on your thanks to Michelle and Jonathan.

Regards
Mick

Valutata 5 stelle su 5

Michael Sutton did a great job of…

Michael Sutton did a great job of putting right what other fitters had failed to correct on previous visits. No fuss, very professional and a very nice chap. Top job! Thanks Michael.

5 dicembre 2025
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Risposta di Symphony Group

Hi Steve

Thanks very much for taking the time to post your 5 star review, it's great to hear that Michael was so professional and we'll happily pass on your thanks to him.

Regards
Mick

Valutata 5 stelle su 5

Thank you Michael S

Michael attended our property today complete some snags for the second time.
He was punctual & polite & took care with his tools ensuring they weren't sat directly onto the work tops etc to prevent scratches.
He clearly took pride in his work which as a perfectionist myself was very appreciated.

4 dicembre 2025
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Risposta di Symphony Group

Hi Kirsty

Many thanks for your 5 star review, we're really pleased to hear that Michael was so capable and considerate and we'll be delighted to pass on your thanks to him.

Regards
Mick

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
We recently worked with Kevin and Brian from KP Installation, and I couldn’t recommend them highly enough! Their attention to detail, professionalism, and craftsmanship were outstanding from start to finish. They were punctual, tidy, and always went the extra mile to ensure everything was perfect. The quality of their work truly speaks for itself — our kitchen looks incredible, and the finish is immaculate. It’s such a relief to work with a team you can trust completely. Thank you, Kevin and Brian, for a fantastic job — we’re absolutely delighted!

20 ottobre 2025
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Risposta di Symphony Group

Hi Mark

Many thanks for your 5 star review, we're delighted to hear that you've received such fantastic service from Kevin and Brian.
We'll be more than happy to pass on your thanks and we hope that your Symphony kitchen brings you many years of pleasure.

Regards
Mick

Valutata 5 stelle su 5

Feedback

The work was done very efficiently and was very

27 novembre 2025
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Risposta di Symphony Group

Hi Mr Venkataraman

Many thanks for your 5 star review, we're very happy to have been able to help.

Regards
Mick

Valutata 4 stelle su 5

Experience

Michael Sutton the fitter was experienced and friendly. Resolving someone else's work is never easy but he resolved the issue we had. Good workmanship and a neat job.

2 dicembre 2025
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Risposta di Symphony Group

Hi Steve

Many thanks for taking the time to leave your review, we appreciate it.
It's great to hear that Michael was so helpful and we'll let him him know how pleased you were with him.

Regards
Mick

Valutata 5 stelle su 5

De-snagging our new build kitchen

Jon Humphreys de-snagged our new kitchen, fitting a new drawer front, adjusting some cupboard doors that were binding a bit, and evening up some close lines. He did a wonderful job, taking exceptional care with everything he did and left our kitchen looking fantastic.

21 novembre 2025
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Risposta di Symphony Group

Hi Stephen

Many thanks for taking the time to leave your 5 star review, it's great to hear that Jon was thorough and considerate and that you're so pleased with your Symphony kitchen.

Regards
Mick

Valutata 5 stelle su 5

Replacement splash back

Morley fitted my replacement splash back and he was very good and tidy. Great communication and great in his work overall.

1 dicembre 2025
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Risposta di Symphony Group

Hi Micaela

Many thanks for your 5 star review, we're delighted to hear that Morley was so thorough and we'll make sure that he knows how impressed you were with him.

Regards
Mick

Valutata 5 stelle su 5

Thank you Scott from Symphony Group

Scott attended the Burdon Manor Taylor Wimpey site to replace all kitchen doors, plinths and end panels. He was outstanding. He did a lot of the work as a single crew and still managed to act efficiently and swiftly after starting work early. His customer care and attention to detail was the best we have experienced on this site and I would recommend him, and as a result Symphony, without hesitation.

28 novembre 2025
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Risposta di Symphony Group

Hi Wendy

Many thanks for your 5 star review, we're delighted to hear that Scott impressed you with his professionalism and that he represented Symphony so admirably. We'll pass on your compliments to him, with pleasure.

Regards
Mick

Valutata 5 stelle su 5

Tom Holland was great

Tom Holland was the technician that come to install a new side panel for us today.
Have to say what a top guy Tim was!

Was very polite, worked clean and got the job done in no time at all.

Thank you to Tom and Greg for all your help.

28 novembre 2025
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Risposta di Symphony Group

Hi Louis

Thank you very much for your 5 star review, it's great to hear that Tom and Greg were so helpful and we'll happily pass on your thanks to them.

Regards
Mick

Valutata 5 stelle su 5

Great guy! Great company

Michael came out to look at our unit doodle handles and I couldn’t have asked to meet a nicer bloke if I tried. Such a lovely guy.

27 novembre 2025
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Risposta di Symphony Group

Hi Lewis

Thanks very much for your 5 star review, we're delighted to hear that you had such a great experience with Michael and we'll happily pass on your compliments to him.

Regards
Mick

Valutata 5 stelle su 5

Great Quality Kitchen & Fitting

Had my kitchen fitted by Kurt & his colleague. Fitted to perfection. He was quick, clean and very conscientious. Would highly recommend him & Symphony.

26 novembre 2025
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Risposta di Symphony Group

Hi Sarah

Many thanks for your 5 star review, we're delighted to hear that Kurt did such a great job with your kitchen. We'll pass on your compliments to him and we hope that your Symphony kitchen brings you pleasure for many years to come.

Regards
Mick

Valutata 5 stelle su 5

Visited for remedial work

Visited for remedial work on our new build kitchen. Morley was knowledgeable, skilful and very pleasant to deal with. A credit to your business.

21 novembre 2025
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Risposta di Symphony Group

Hi Andy

Many thanks for your 5 star review, we're very pleased to hear that Morley was so professional and we'll happily pass on your comments to him.

Regards
Mick

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