Well iv not gone on my holiday yet so I cant realy leave a review untill I have been in my holiday. I had my nabour sort it all out for me and my partner as im not good with computers but im sure we... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great website easy to navigate and find what you’re looking for, great prices and deals which you choose yourself if your not happy with flight times etc. great choice of destinations airports and add... Leggi di più
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Our return flight was cancelled and we received no guidance at the airport from anyone from the company and had to arrange accomadation and transfers for the 2 days delay we had. We then tried to get... Leggi di più
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From booking to.going was amazing the transfers going to the hotel was abit stressful. The driver wasn't very good and communication wasnt good at all. And took use 3 hours on the coach instead of 40... Leggi di più
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Dettagli dell'azienda
Informazioni su Sunshine Holidays
Scritti dall'azienda
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Scritti dall'azienda
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Informazioni di contatto
Regno Unito
- www.sunshine.co.uk
4,2
Molto buono
14K recensioni
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Le persone hanno visualizzato anche
Overall a good hotel
Overall a good hotel, but tired of same menu everyday. Trip to Cairo was awesome to see the pyramids up close was surreal and bemuse how they were built.
23 luglio 2026
Risposta di Sunshine Holidays
Thanks Naeem — glad you loved the pyramids in Cairo. Sorry about the menu; we’ll share your feedback with the hotel. Hope to help book your trip 😊
Sunshine Holidays Team
Risposta di Sunshine Holidays
Thanks Virgil. The Team at Sunshine Holidays
Never had any problems booking with…
Never had any problems booking with sunshine holidays
20 luglio 2026
Risposta di Sunshine Holidays
Thanks Tracy — glad booking easy 😊 Sunshine Holidays Team
Vanessa was INCREDIBLY helpful
Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤️
23 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks for your kind words! We're so pleased Vanessa sorted the duplicate booking and gave you peace of mind — brilliant to hear. Thanks for sharing ❤️ The Team at Sunshine Holidays
Risposta di Sunshine Holidays
Thanks — Sunshine Holidays Team 😊
Just saw a reply to my review 5 days…
Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thier bot process. After 6 hours no answers. Why would anyone continue.
So gald they are ATOL & ABTA registeted apprently
Sunshine you requested my email & mobile. Still waiting to hear from you since 16 June2026
I have sent my email & phone number to you. Looking forward to a human response
22 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Hi,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about your experience. Please be assured that your concerns are very important to us.
As we cannot discuss bookings on Trust pilot we have reached out to you for some further information so we can look into this to get it resolved for you.
Should you wish for your concerns to be reviewed further, please submit your feedback via the form on our website. This will allow the appropriate team to assess your booking details.
We appreciate your understanding and are committed to resolving this matter for you.
Thanks
Sunshine Team
Excellent price and booking could not…
Excellent price and booking could not be easier great choice of destinations and hotels at these destinations will be booking threw sunshine again
21 luglio 2026
Risposta di Sunshine Holidays
Thanks for your kind words! Great to hear the price, choice and booking easy — see you again soon! The Team at Sunshine Holidays
Risposta di Sunshine Holidays
Thanks Paul — Team at Sunshine Holidays 😊
Risposta di Sunshine Holidays
Thanks Angela — so pleased booking's quick and easy for you. ☀️ Team at Sunshine Holidays
Cheap holidays compared to others
Cheap holidays compared to others, easy to book,never had any problems in the past , happy customer
21 luglio 2026
Risposta di Sunshine Holidays
Thanks David — glad you’ve found good value and easy booking 😊. The Team at Sunshine Holidays
Every time we book with sunshine…
Every time we book with sunshine everything always goes smoothly,very happy!!
18 luglio 2026
Risposta di Sunshine Holidays
Thanks Martyn — glad it went smoothly! The Team at Sunshine Holidays
Easy book Hotel
Easy book Hotel, Flight, Airport Parking & Travel Insurance all in Booking.
18 luglio 2026
Risposta di Sunshine Holidays
Thanks Rajesh — delighted it was easy. 😊 The Team at Sunshine Holidays
Been with you before and had no…
Been with you before and had no problems so we carried on with you
18 luglio 2026
Risposta di Sunshine Holidays
Thanks, great to have you back 😊. The Team at Sunshine Holidays
Great easy to use website
Great easy to use website. We where kept informed of everything we needed to know and will definitely use sunshine holidays again
17 luglio 2026
Risposta di Sunshine Holidays
Thanks for your kind words! Glad the site kept you informed and made booking easy 😊 The Team at Sunshine Holidays
Risposta di Sunshine Holidays
Thanks Janet — glad booking was easy online 😊. Team at Sunshine Holidays
The trips we booked were fantastic,but…
The trips we booked were fantastic,but the hotel is
extremely run down,
Dirty and unclean
Public toilets a disgrace
Rooms not cleaned for arrival
Not enough towels given and then all taken away and not replaced
Not enough loungers at pool
Unable to book in to the restaurants
No suitable labelling of food
Unable to get even a soft drink before 11am and then all juice flat as from plastic bottles and tiny cups
Water fountains don't work
Behaviour of many staff questionable with you g females and behaviour towards kids rude and aggressive
No snacks throughout day (like ice cream...crisps..nuts etc)
Main restaurant not big enough for volume of people
No working air conditioning or tv in rooms
I'd avoid this hotel
18 luglio 2026
Risposta di Sunshine Holidays
Hi,
Thank you for sharing your detailed feedback. We’re truly sorry to hear that your stay did not meet your expectations and that you experienced so many issues with the hotel’s cleanliness, facilities, and service. We understand how disappointing and frustrating this must have been for you.
To help us investigate your concerns thoroughly, we kindly ask that you submit any photos or evidence you may have through our dedicated chatbot. This will allow our team to review the issues with the hotel and take appropriate action. You can start this process by initiating a chat with the bot on our website.
Thank you again for bringing this to our attention. We appreciate your time and hope to assist you further through the feedback process.
Great hotel
Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and as adults only lots of couples, we didnt go to entertainment or lounge bar but there was something every day
16 luglio 2026
Risposta di Sunshine Holidays
Thanks for your kind words! We're delighted the hotel, food, pool and sunset bar (branded drinks on the all‑inclusive) made your stay — and that the air‑con and parking worked well. Glad the adults‑only, relaxed vibe suited you even if you skipped the entertainment. Hope to help with your next trip 🌞
The Team at Sunshine Holidays
just got back from our 3rd holiday with…
just got back from our 3rd holiday with sunshine and yet again not 1 promblem at all. the only problem we have now it where to book next!
18 luglio 2026
Risposta di Sunshine Holidays
Thanks for your kind words! Delighted your 3rd trip with us was trouble-free — happy to help you choose your next destination 😊. The Team at Sunshine Holidays
Very easy and quick to do and such a…
Very easy and quick to do and such a good deal thabkyou
15 luglio 2026
Risposta di Sunshine Holidays
Thanks — glad it was easy and great. The Team at Sunshine Holidays
Risposta di Sunshine Holidays
Thanks Jay — glad the hotel impressed 😊 Sunshine Holidays Team
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